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Nalley Volkswagen Bentley of Atlanta

1550 Mansell RoadSuite 300Alpharetta, GA 30009
1-855-888-18481-855-888-1848
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
  • Diesel
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Dealer Disclaimer

Prices exclude tax, tag, title, registration, Georgia Lemon Law, and includes dealer and electronic filing fees. Colors, options, and trim levels may vary. All Inventory ... Read more
Prices exclude tax, tag, title, registration, Georgia Lemon Law, and includes dealer and electronic filing fees. Colors, options, and trim levels may vary. All Inventory listed is subject to prior sale. Please consult dealership personnel for details.
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Dealer Ratings

24-Month Overall Rating
  • 4.6
    Customer Service
  • 4.7
    Quality Of Work
  • 4.8
    Friendliness
  • 4.6
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 44 
blake20141/16/2015 01:47:17 PM
5.0
Overall Rating
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Wes McLarty,Brent Miller
Very satisfied customer!! I Will be back for sure. Very professional and works with you so you are happy. Highly recommended to buy your next car here.. just want to say thanks to Brent miller who sold me the car, very nice gentleman. Don't forget Wesley mclarty in finance, He broke everything down so I understood it to a T. Really great staff here.
russmelton1/12/2015 11:54:21 AM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:James Hall,John Huber
I made the mistake of purchasing a Volkswagen Jetta TDI wagon thinking I would save on fuel costs. It gets great mileage but the repairs are astronomical. Just after warranty we had to spend spent over $8,000 in repairs in fuel pumps, particulate filters, and an a/c compressor. John Huber was our main contact. The dealership agreed that the failures were excessive and agreed to change some of the less expensive parts at their cost. When we contacted Volkswagen America they said they would change the more expensive parts if the dealer agreed. The dealer then said it was Volkswagon America's decision. When we went to the dealership they refused to contact Volkswagen America to work it out saying "it's not our problem. They were very rude and made my wife cry in the service area. I made the repairs at a MUCH less expensive mechanic and dumped this really terrible car. Don't waste your hard earned money on any car Volkswagen builds.
Jhof221/10/2015 10:01:34 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Silvia Egan
Buying a car with Silvia was an amazing exp, I didn't know her before I came in, but after working with her it was like buying a car from my sister! She made me feel at home and comfortable! I have now had my car for 6 moths and have reached 10,000 miles, when I was at the dealer ship for my sch service she came by and said hi to me and treated me like we had been friends for years! She was amazing one of a kind! Im always shocked by how a stranger and be so kind and quickly become a friend!
css40009/17/2014 08:41:11 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Silvia Egan
I am writing this reference to thank Silvia for making our visit a pleasure during our decision process of purchasing a new vehicle.. Sorry for the delay in writing this recommendation but had to finally do it because of our experience with your company.. My fiancee and I have been to a lot of dealerships and talked to many sales people about purchasing a new car.. When we made the call to Nalley Volkswagen in Alpharetta, Silvia Egan, their sales representative answered the phone.. We decided to visit her store because she was very helpful on the phone and had all the answers to our questions about the various features of the cars we were interested in. She was very knowledgeable which is why we decided to visit her dealership and do further investigation. All I can say is if you want to know all the features of any car in that dealership, she's the one that can help you... And she worked up a price we can live with and it appears to be better than any other we have received.. Thank you Silvia for a super experience. I would recommend you to all my friends.... Gwen...
MarkSC8/10/2014 09:59:09 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Clarence Cheung
Clarence was very professional, courteous and efficient. I would highly recommend both him and the dealership. This is my second vehicle from Nalley VW, and I am likely to be back again as a result of this experience.
Nalley Volkswagen of Alpharetta responded to this review
8/13/2014
Mark, Thank you for letting us know about your experience at Nalley Volkswagen of Alpharetta. We are glad to hear that Clarence took great care of you. Please let me know if there is ever anything I can assist you with. Richard Kim General Manager 877-748-9386
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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