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Maxwell Ford

5000 IH 35 SouthAustin, TX 78745
1-866-471-93771-866-471-9377
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    Get a Kelley Blue BookSM Instant Cash Offer

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

We will beat any deal! No matter where you shop first, shop here last for the best price! All discounted prices include all available factory and dealer incentives includ ... Read more
We will beat any deal! No matter where you shop first, shop here last for the best price! All discounted prices include all available factory and dealer incentives including but not limited to financing with FMCC and trade-in incentives. All offers subject to dealers approval.

Why You Should Buy a Used Car From Us

Maxwell Ford is Austin's Internet Dealer. We have the best prices and the best possible finance options available for your automotive needs. All of our vehicles are run t ... Read more
Maxwell Ford is Austin's Internet Dealer. We have the best prices and the best possible finance options available for your automotive needs. All of our vehicles are run through extensive service inspections to insure the highest standards of reliability. Call or email one of our Internet Consultants and let them take the stress and worry out of your next automobile purchase. We will save you time and money with our no-hassle process.

Languages Spoken

  • Español

Dealer Disclaimer

All sales prices and advertised sales specials do not include tax, title or licensing fees. Registration, Dealer documentary fees and finance fees are all extra and above ... Read more
All sales prices and advertised sales specials do not include tax, title or licensing fees. Registration, Dealer documentary fees and finance fees are all extra and above and beyond all advertised prices. All advertised price specials include all available factory rebates and dealer incentives including but not limited to FMCC rebates, trade assistance rebates, trade-in incentive and additional available factory incentives. Check with dealer on all pricing to confirm incentives and availability
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 2.9
    Customer Service
  • 2.6
    Quality Of Work
  • 3.3
    Friendliness
  • 2.7
    Overall Experience
  • 2.7
    Price

Dealership Reviews

1 - 5 of 112 
MitsiFan4/30/2016 05:26:47 PM
4.2
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jeff Lynch
Excellent customer service! Thanks so much, Jeff Lynch, for your help and honesty-would recommend you to anyone looking for a new (or used) vehicle.
D Ray3/23/2016 07:24:19 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Clay Powell
I would like to say that if you think you deserve something for nothing, well you are wrong. I have worked my xxx off to get where I am and I'm xxxx proud of it. When I made the decision to purchase a new truck I tried other dealers but none can hold a candle to what Maxwell Ford offers. You think prices are high, try buying a Chevy, those trucks are paper thin compared to what Ford offers and the truck I bought has a xxxx of a lot more "bang for the buck". Chevy is what your half wit cousin drives to dance halls and social gatherings on Saturday night. A Ford is what your old man drove to earn a paycheck and while doing so he passed those values on to you. So keep working hard and earn that paycheck. Your wife or girlfriend will love you for it.
Peter X.3/22/2016 04:45:08 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:multiple
This review is the culmination of several visits from the past year or two. I have never written a negative review before, but my experiences with this service department in particular has led me to post this. I bought my truck from another Ford Dealership, but I live in South Austin, so I thought I would get my truck serviced at my nearest dealership. I have had nothing but positive experiences with the other dealership, so I figured I would get another similar experience here. On the first few attempts at obtaining warranty service work for an issue which I aligned with my regular oil changes, I walked in (when they opened), made appointments, and tried everything I could in order to get my trucked serviced within my busy schedule. At the end of the day, I would always get a phone call stating "we were unable to get to your service work today, so we'll try to get to it tomorrow". Being a busy person and thinking either by walking in or setting an appointment, they would surely be able to get it done, but that was never the case. To the shops credit, they would do the oil change, but the warranty work was never completed. Finally, I found the perfect time to take my truck in. I was leaving on vacation for 5 days and thought, surely, this would be enough time for them to complete the work and I can pick up my truck when I return. NOPE! My truck was not ready until 2 days after I returned! Finally, the last straw occurred recently, as I gave the shop one last shot to make right. I took my truck in for a regular oil change. I paid for the Works, which includes an oil change and tire rotation. Was I surprised when I figured out that the tires were NOT rotated? Nope! How do I know this? From a marking on one of my tires that was still in the same tire position. This service department is a case study in incompetence, poor customer service, and frustration. I was not surprised to see the many negative reviews as I perused the yelp reviews. Do not utilize this service department unless you are prepared to be frustrated, angry, fed up, and NOT have your vehicle serviced as it should be. I will never again feel like an idiot waiting for someone to help me at the service bay (even when I did have an appt), as the Maxwell Ford employees looked at me from their offices, walked passed me, and would not even attempt to ask me if I needed help (EVERY SINGLE TIME). I guarantee all of the above will happen if you take your vehicle here.
bbprdz3/09/2016 09:31:05 AM
2.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:---
I had my eye on an explorer so i did my research. I found a 2016 limited on their website. I called to make sure that price would be honored, actually i called twice, and went in once & every time i was told they would. So i finally went in last night and when we sat down to talk numbers i was told it was 42 k instead of their advertised 35K, i knew i didn't qualify for 2 offers they had so i knew it would be 37 K which i was aware bc i had been told that by another sales guy when i came in the 1st time. I had an offer from covert for $40k OTD but i didnt want to wait for the truck to come in, i thought it would take to long. but i should have. Maxwells offer was $44k OTD.
Brittwhitlock2/15/2016 02:35:58 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jennifer Odom
We went into Maxwell Ford looking for a new car that feels safe, reliable and modern. Jennifer Odom was our sales person and she was so easy to work with and made our experience so fast and simple!
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Maxwell Ford : Austin, TX 78745 Car Dealership, and Auto Financing - Autotrader