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Maxwell Ford

5000 IH 35 SouthAustin, TX 78745
1-866-471-93771-866-471-9377
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    Get your Instant Cash Offer on your Trade-In

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

We will beat any deal! No matter where you shop first, shop here last for the best price! All discounted prices include all available factory and dealer incentives includ ... Read more
We will beat any deal! No matter where you shop first, shop here last for the best price! All discounted prices include all available factory and dealer incentives including but not limited to financing with FMCC and trade-in incentives. All offers subject to dealers approval.

Why You Should Buy a Used Car From Us

Maxwell Ford is Austin's Internet Dealer. We have the best prices and the best possible finance options available for your automotive needs. All of our vehicles are run t ... Read more
Maxwell Ford is Austin's Internet Dealer. We have the best prices and the best possible finance options available for your automotive needs. All of our vehicles are run through extensive service inspections to insure the highest standards of reliability. Call or email one of our Internet Consultants and let them take the stress and worry out of your next automobile purchase. We will save you time and money with our no-hassle process.

Languages Spoken

  • Español

Dealer Disclaimer

All sales prices and advertised sales specials do not include tax, title or licensing fees. Registration, Dealer documentary fees and finance fees are all extra and above ... Read more
All sales prices and advertised sales specials do not include tax, title or licensing fees. Registration, Dealer documentary fees and finance fees are all extra and above and beyond all advertised prices. All advertised price specials include all available factory rebates and dealer incentives including but not limited to FMCC rebates, trade assistance rebates, trade-in incentive and additional available factory incentives. Check with dealer on all pricing to confirm incentives and availability
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 3.4
    Customer Service
  • 3.5
    Quality Of Work
  • 3.8
    Friendliness
  • 3.3
    Overall Experience
  • 3.5
    Price

Dealership Reviews

1 - 5 of 97 
towski7/01/2015 12:49:35 PM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:David Terrell
Do not shop at Maxwell. Never by a vehicle from David Terrell. I bought a brand new F 250 from this dealership and regret every bit of it. David lied to me so that I would finance the truck when I could have paid cash. He insisted that the rebates were only available if I financed through Ford Motor Credit. LIE!!!!!!!! Then he told me I had to keep my loan for at least 3 payments before I could pay it off. LIE!!!!!!! The guy in finance pulled the ole Bait and Switch with my interest rate. This dealership is a scam.
Dillon016/27/2015 09:01:43 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:mark
First off, I do not write many bad reviews. But this experience was my worst at a dealer. Here is the experience. I was very specifically looking for the 50th anniversary Mustang. They had two. The sales rep was standing by the car and looked at me with a strange look as I checked to see if it was unlocked. It was locked and my wife asked to see it. The sales rep responded with "its locked". Not an offer the get the Key. He walked away a bit before I stopped him and said, please go get the key so that I may see the inside of this vehicle. He did oblige at that moment. NOW, we test drive, no problems. Unfortunately I know far more about the vehicle that the person trying to sell me the car. So I can not ask my questions. Again, I can let that slide, they don't make a lot of money and cant know it all. This particular car was on Autotrader from the dealer and the dealers website. I checked both before I got there. The window still say 30K over sticker and I confirmed that would not be there based on the fact the vehicle was on special at sticker price. Again, I am fine here. Now I say, I will take the car. The rep then comes back after a manager told them to add a markup even though it was advertised at sticker. They tried to convince me that I had to pay a markup above their advertised price that was on their site and on auto trader. After some banter, I told them I am leaving as it is dishonest. Magically, now they can sell it at the advertised price.... I am not an uniformed shopper, so it is disappointing that the dealer would bully and lie directly to my face like that and to also have zero respect for the customer to begin with as they come to see the vehicle. I will drive to Houston before I would confidently give this dealer my business.
tag3026/13/2015 10:56:32 AM
1.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Jeff
We called Maxwell Ford on a certain car and was told they had the car and made appointment for the next morning. We drove to Maxwell Ford over an hour away because they said they had the car and we had an appointment. We arrived for our appointment and was told the car was sold the night before. Maxwell Ford then attempted to steer us to another car. We left and drove back home, again over an hour away. Thank you, Maxwell Ford, for wasting our time and gas.
Pony Man6/05/2015 01:08:30 PM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:n/a
The first time I had my vehicle serviced at Maxwell a technician left a screwdriver in the manifold. I should have headed the warning signs. The second time they did a full service except they did not replace the transmissopn fluid after they drained it. Three weeks later my transmission was destroyed. Take a vehicle there at your own peril!!
darrenhefner5/22/2015 05:26:17 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:carlos (sales) bj (manager) ed (manager)
I came in on an internet special and while there is always fine print, I looked at each one carefully to check the disclaimer and trim requirements on a truck. They would not honor their advertised rebates. Friendly enough sales staff but very inauthentic business practices. Note : There were (16) rebates listed on their website avail for a F150 There is no reason it wouldn't qualify and sales manager would not comment.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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