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Jim Coleman Infiniti

10400 AUTO PARK AVEBETHESDA, MD 20817-1006
1-866-572-29041-866-572-2904
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Comfortable Waiting Area
View all services and amenities

Why You Should Buy a New Car From Us

We work hard to ensure your visit is the best experience possible. Our staff is well trained and eager to assist you with your vehicle purchase.

Why You Should Buy a Used Car From Us

We work hard to ensure your visit is the best experience possible. Our staff is well trained and eager to assist you with your vehicle purchase.

Languages Spoken

  • Español
  • Deutsch
  • Italiano
  • 한국어
  • Русский

Dealer Disclaimer

Online price does not include taxes, title and license fees, $300 dealer processing charge not required by law, freight charges, finance charges or smog fees (used vehicl ... Read more
Online price does not include taxes, title and license fees, $300 dealer processing charge not required by law, freight charges, finance charges or smog fees (used vehicles only), where applicable. While every effort has been made to ensure display of accurate data, this listing may not reflect all accurate vehicle items. The photo shown may be an example only. All sales are final. Price is subject to change without notice and is not valid on prior sales. Jim Coleman is not responsible for administrative price posting error. Price is not valid with any other offer, and must have final approval of an authorized sales manager on date of sale.
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Dealer Ratings

24-Month Overall Rating
  • 4.1
    Customer Service
  • 4.6
    Quality Of Work
  • 4.3
    Friendliness
  • 4.0
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 117 
Darrelwasta5/08/2015 11:08:26 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ahmad Hanif
It was a pleasure working with Ahmad Hanif. This is my families 14th Infiniti and the easiest transaction out of all of them. I highly recommend Jim Coleman and specifically Ahmad Hanif to purchase from.
JcQ50S5/05/2015 11:19:15 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ryan Latham,Ahmad Hanif
I had to get rid of my old car and Jim Coleman Infiniti was my first stop and i can tell you guys that it was not a waste of my time at all! Mr. Ryan and Ahmad took very good care of and got me the car i wanted with the right numbers. They dint just sell me a car, they educated me on how their lease works and how its beneficial for me. Its about a month later and im loving my new Q50S! Thank you guys
Rdukan4/11/2015 03:24:56 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Dale Kerns,Stas Odnolko
Got a G37x from these guys. Love the car so far, the service has been fantastic, the sales part of the deal was the best part. Stas helped me get the payment I want and worked with me via text and email which is my preferred way to do business. Thumbs up
pjb774/11/2015 02:42:12 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Vince Leonard,Fred Pezeskhpour,Stas Odnolko
We worked with Stas to lease a 2015 Q50. Our entire experience with Stas and the dealership was easy and pleasant. We specifically drove from Baltimore to Bethesda to avoid working with anyone at the Timonium Infiniti location (due to a bad experience with leasing vehicles several years ago) and we were quite relieved to have such a simple transaction. There's no hard selling at this dealership and Stas was very knowledgeable about the car, answering all of our questions. We would absolutely return to the location again and would recommend friends and family. We also interacted with Vince/Manager and Fred to sign the paperwork; both were friendly and easy to work with. Overall, this was a great experience! We could not be more happy with our new car.
Terry P3/01/2015 06:48:48 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Floyd Summers
I recently bought two Infiniti's over the phone from two different Infiniti dealerships over the phone after selling two Mercedes. The first a 2011 QX56 from Ray Catena Infiniti in Edison, N.J. and couldn't be happier with the vehicle, customer service and dealership as a whole; salesman, price, etc. Everything they said was accurate and they called days later to be sure I was totally satisfied. The second a 2007 G35S from Jim Coleman Infiniti in Bethesda, M.D. and had the worst car buying experience of my life! Over the phone I was told the car was in excellent condition and didn't have any mechanical or cosmetic issues and the vehicle had been taking care of and was in excellent condition. I bought it and drove up that weekend to pick it up in the rain. Noticed on the drive home to Hampton, VA I noticed the cruise control and the cd changer didn't work. The next day was sunny and I washed the car to find a lot of body damage; one area on the back quarter panel where the paint was flaking from a repair that was done very poorly and was very noticeable; a area about as big as your hand. I was told this vehicle has never been in an accident and was very clean. Also the license plate bracket on the front was no good and was covered up with their sign, one key was the wrong key, the left mirror shaked like crazy, the rear license plate was held on with one screw because the bumper area of the plate was hacked up and the driver seat didn't go all the way back. I called back to talk to the salesman about these issues and he told me to bring it back and they would fix everything. I took a day off work and drove 3 hours to take the car back. They gave me a loaner car to drive while my car was being taking care of. I called several times throughout the day while I was out wasting time and was told over and over someone will call you back. After about 7 hours of waiting for a call, I go back to the dealership to a very unprofessional service writer and to find the only thing that was done was the brake sensor was adjusted and the cruise control was fixed and that's all that was done. I was told I had to talk to the GM about everything else. The GM was the biggest dirt bag I've ever met in my life!!! He told me the car is a used car and they would not put another dollar in it and if I wanted my money back I'd have to pay 25 cent per mile and a $500.00 charge. I told him I bought from an Infiniti dealer and not a wholesale or used car dealer; I thought I could trust an Infiniti dealership would not sale a car in this kind of shape. He replied, "the car is yours and you should have checked it over before you drove it off the lot." WOW!!!!! Unbelievable!!! I wouldn't recommend an enemy to this dirty dealership. They put a 60 day tag on the car and to this day, which has been about 50 days, they haven't registered the vehicle with the DMV. This dealership is very, very unprofessional.
Jim Coleman Infiniti responded to this review
3/03/2015
The client purchased a 2007 G35 sport sedan with 96,329 miles. The vehicle was in good condition, and passed Maryland state inspection. During the client's second visit to our store, our GM did listen to his concerns and offered an option to return his vehicle. The offer was declined by the client. We did repair several items that were brought to our attention during his return visit. The customer had purchased the car and was aware of the vehicle's condition at the time of purchase.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Jim Coleman Infiniti : Richmond, VA 23225 Car Dealership, and Auto Financing - Autotrader