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Berman's Automotive

5720 Reisterstown RdBaltimore, MD 21215
1-844-921-17031-844-921-1703
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Services and Amenities

  • Service Centers
  • Body Shop
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a Used Car From Us

At a traditional dealership, the financial conversation is often the last part of your discussion, but at Bermans Automotive we know that it should be the beginning. We i ... Read more
At a traditional dealership, the financial conversation is often the last part of your discussion, but at Bermans Automotive we know that it should be the beginning. We invest in understanding your specific car needs and any credit challenges, that way we can match you with the best financing, payment range and vehicle choices available. We work with dozens of banks to make sure that bad credit, even bankruptcies and past repossessions, won't stop you from getting the car you deserve. Call Now!

Dealer Disclaimer

All vehicles are subject to prior sale. Not responsible for any omissions or errors. Internet sale price assumes cash or qualifying credit score. Any government fees, tax ... Read more
All vehicles are subject to prior sale. Not responsible for any omissions or errors. Internet sale price assumes cash or qualifying credit score. Any government fees, taxes, tags, dealer processing, document, and/or destination charges and any finance charges if applicable, are not included. Some exclusions may apply. Actual mileage may vary due to test drives and any vehicle relocation.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.2
    Customer Service
  • 4.4
    Quality Of Work
  • 4.5
    Friendliness
  • 4.1
    Overall Experience
  • 4.0
    Price

Dealership Reviews

1 - 5 of 90 
Renekag8/11/2015 10:49:34 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Johnny "Cadillac" Dupree,Cartez Hines
Very understanding of my time and opinion. Excellent customer service. Went the extra mile to help me return a rental car. I'm very appreciative of their friendliness of the entire staff.
Unhappy Customer 8/07/2015 12:10:40 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Danny Price,Nathlee Miales,Cartez Hines
My car wasn't properly prepared for state testing and the managers were unaware of any concerns I had with the car. Made it seem like it was my problem now. Did not hold up to any agreements they made with me as far as fixing things on the vehicle if I purchased it. Not a good customer service place and Nathlee the financing lady was very rude and unhappy with her job. I would encourage everyone to buy somewhere else
Bmax957/23/2015 10:37:58 AM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Donnie Skinner,Cartez Hines
To say this was the worst car buying experience is almost an understatement. When I first walk in I'm greeted by Donnie who mind you is on the phone during our whole interaction which to me seems very rude. He asks me about what I'm looking for, while still on the phone and then proceeds to run my credit after I pick out a car. He do not assist me on picking up a car he just stood around on his phone the whole time. Afterwards when I looked at different cars he proceeded to tell me I couldn't afford certain one. Now I'm not rich or anything but I certainly have enough money to afford what I want and for someone to tell me that offends me. Afterwards I had to wait around while he continued to talk on the phone and I was attempting to ask him questions about the car but he was preoccupied with his conversation. I wanted to get Carfax on the car which he did not provide to me with. Afterwards he assured me the car was good, no issues, fully serviced (all lies) and functional. So after waiting about 2 hours to get it all sorted out we drive off in the car and it's all fine. I did not drive the car for about 4 days because I've been on vacation. I'm on the way home from jersey on the highway and the car stops working while I'm doing 70 mph and I have to get it towed from 55 miles away to bermans. They take the car to be serviced and tell me They have to get a part in order to fix it (another lie). I never get a return call so I call them multiple times to see what the issue is and they say it's a live issue with the gas. They tell me it's fixed and I have to pay them $20 because they put gas in the car. I pay drive off and now it's 2 days later and the car has broken down again and it's reading I have half a tank of gas. Now as I wrote this review I'm on the side of the road with a 1 year old child and waiting for a tow truck because Bermans cannot adequately fix my car. I would never recommend this dealership to my worst enemy. If you can stay away please away from them
joninho1007/14/2015 08:42:38 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Johnny "Cadillac" Dupree,Nathlee Miales,Errol Fortson,August Johnson
once I walked into the lot to get a car I saw so many welcoming faces and they treated me with much consideration and respect from when I started dealing with them until I drove home with my new car. My income and credit were not good enough but the manager and the others worked me through other options although I had to make a good down payment; however, it was worth it. What I really admired is how they treat the cars you are buying;they look very clean and close to brand new although they are used. I will strongly recommend anyone looking for a good affordable used car to go to Bermans and drive their dream car.
Dontrell b6/10/2015 05:46:30 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Danny Price,Nathlee Miales,Errol Fortson
Excellent service and professional service. Thanks again for helping my family and i in choosing the right car at a great price. Thanks again Errol.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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