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Mercedes-Benz of Beverly Hills

9250 Beverly BlvdBeverly Hills, CA 90210
1-888-913-62301-888-913-6230

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Comfortable Waiting Area
  • Concierge
View all services and amenities

Why You Should Buy a New Car From Us

Not only will you find 2013 & 2014 Mercedes-Benz models at our dealership, serving the greater Los Angeles, Beverly Hills, Pasadena and Santa Monica areas. You'll also fi ... Read more
Not only will you find 2013 & 2014 Mercedes-Benz models at our dealership, serving the greater Los Angeles, Beverly Hills, Pasadena and Santa Monica areas. You'll also find a friendly and accommodating staff eager to assist you. That's true no matter what you're looking for - be it a test drive in a new C-Class, S-Class, E-Class, CLS-Class, SL-Class or used car, auto financing options, car service appointments, or help figuring out what auto part you might need. Call us today at 888-852-5075!

Why You Should Buy a Used Car From Us

Not only will you find 2013 & 2014 Mercedes-Benz models at our dealership, serving the greater Los Angeles, Beverly Hills, Pasadena and Santa Monica areas. You'll also fi ... Read more
Not only will you find 2013 & 2014 Mercedes-Benz models at our dealership, serving the greater Los Angeles, Beverly Hills, Pasadena and Santa Monica areas. You'll also find a friendly and accommodating staff eager to assist you. That's true no matter what you're looking for - be it a test drive in a new C-Class, S-Class, E-Class, CLS-Class, SL-Class or used car, auto financing options, car service appointments, or help figuring out what auto part you might need. Call us today at 888-913-6230!

Languages Spoken

  • Deutsch
  • Русский
  • American Sign Language

Dealer Disclaimer

Plus government fees and taxes, any finance charges, any dealer document preparation charge, and any emission testing charge.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 3.4
    Customer Service
  • 3.9
    Quality Of Work
  • 4.0
    Friendliness
  • 3.3
    Overall Experience
  • 3.8
    Price

Dealership Reviews

1 - 5 of 21 
szitaa8/18/2015 06:24:15 PM
1.0
Overall Rating
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Service Department
I am a business man with not much time. My car (S550) was brought to this dealership (as we usually do) for service. Like most people, I did not empty my personal belongings from the car, included in those a Cartier sun glasses gifted by my wife on my birthday. Long story short, the sun glasses were stolen during the time my car was in service. We went back to the dealership asking them to find them or replace them if needed. It took 2 weeks for them to look into it and instead of coming back with an apology, they came back saying that they reviewed the video cameras on premises and they decided not to replace the glasses because they could not see someone taking them. Do they have cameras in the cars?! Bottom line calling me a liar, which is just outrageous! I have never experienced such an attitude. Monday I will review my legal options with my lawyer, probably will cost me more to sue them than the glasses are worth, but the fact that they are saying that I am lying versus recognizing their own theft problems (yes, I am not the first one facing this issue), makes it worth the trouble. It is unfortunate, yet someone needs to make them take theft of personal belongings as a serious matter.
Lachrisb8/13/2015 09:23:18 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Terry McKie
My check engine light came on after only one week of ownership, it is a CPO but I was still dissapointed, I called MBBH and setup an appointment for the CEL and a couple other issues having never been to this dealership I was a bit worried about how the visit would go. Terry Mckie was my assigned Service Advisor I arrived early and expected to wait, I was about 20 min early LA traffic can be unpredictable, and to my surprise I waited maybe 2 minutes before Terry greeted me and started checking in my car, all along the repair process Terry kept me up to speed via phone and email. Terry went above and beyond to insure I was satisfied and I am so pleased I got to work with him!! Hopefully I won't have to go back soon but if I do I will only see Terry!!
LeftyS78/01/2015 04:49:48 PM
5.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Steve Brown
I purchased a Certified Pre-owned 2010 SLK350 from them after seeing its listing on E-Bay. I dealt with Steve Brown who was very helpful and responsive. I didn't get a great buy but I bought it at a fair price and the car, despite having 26,000 miles, looked showroom new. When I received it there was a very small, noticeable only on very close inspection, repainted stone chip on the front bumper and the stitching on the driver's seat was slightly worn in one spot. Otherwise it was immaculate. Once I began driving it I discovered that a speaker in the driver's door was blown but my local dealer replaced it under the certified pre-owned warranty. The entire transaction went very smoothly, Mr. Brown kept me advised every step of the way, and arranged for the car's transportation. I couldn't be more pleased with the car, Steve Brown, and Mercedes-Benz of Beverly Hills.
Rick the Ruler7/28/2015 12:05:42 AM
3.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Robert Hernandez
Turned my Electric Smart Car by Mercedes into the Beverly Hills Service Center for recall and discovered there was no spare car available. I was told I would have to make an appointment in order to be given a spare car. Thus I had to take the bus to work in Glendale, CA. After returning from work (a two hour bus ride each way) to Mecedes-Benz Service Center I discover my battery on the E-car was so low and I ran out of enegy on the way home. Had to call AAA and discovered my E-car was missing a componet that makes it easier to be towed. I am very upset because when I turned the car in that the morning, it had a Full Charge. When I picked my car up it was on "E" and the Air Conditioner was on full blast which confuses me because the car was recalled for Struts, Steering and Suspention Box Screws.
Mercedes - SUX5/18/2015 08:22:03 PM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Dennis, many others
I have taken my Mercedes B to Mercedes-Benz of Beverly Hills three times. Each time with the same complaint. My Mercedes B specifications say that I should be able to get 85 miles on each charge. I have never had more than 72 miles on a charge. Each time they say the charging system is operating normally. So I get almost 20 percent less than specified in their online documentation, and they say it's operating normally. Pretty Sad for a Mercedes Benz. I also can't connect my iPhone 6 Plus to the cable in the car and have it operate through the cable. I have brought this to their attention and they say it is ok now, but it still doesn't work. Always says unrecognized device. I have also brought it in 3 separate times for various screen displaying... "Service Requested..." and they remove the codes, and I wait for them to come back again. Pretty sad to have all these problem on a Mercedes Benz that is less than a year old and less than 6,000 miles. The last service time was a week. Not sure what they did during that time...
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