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Larry H. Miller Chrysler Jeep Dodge RAM of Boise

222 Auto DriveBoise, ID 83709
1-855-419-12921-855-419-1292
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Customization
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
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Why You Should Buy a New Car From Us

Thank you for shopping! We're doing things differently at Larry H Miller Chrysler Jeep Dodge Ram. We will answer all of your questions and always respect your time. Tota ... Read more
Thank you for shopping! We're doing things differently at Larry H Miller Chrysler Jeep Dodge Ram. We will answer all of your questions and always respect your time. Total satisfaction is our number one goal. We cordially invite you to 222 Auto Drive in Boise to experience the Larry H Miller Difference, TODAY. Visit us at www.dodgeboise.com!! Let us show you why we are Southern Idahos #1 Volume Dealer!

Why You Should Buy a Used Car From Us

Thank you for shopping! We're doing things differently at Larry H Miller Chrysler Jeep Dodge Ram. We will answer all of your questions and always respect your time. Total ... Read more
Thank you for shopping! We're doing things differently at Larry H Miller Chrysler Jeep Dodge Ram. We will answer all of your questions and always respect your time. Total satisfaction is our number one goal. We cordially invite you to 222 Auto Drive in Boise to experience the Larry H Miller Difference, TODAY. Visit us at www.dodgeboise.com!! Let us show you why we are Southern Idahos #1 Volume Dealer!

Languages Spoken

  • Español

Dealer Disclaimer

Price does not include: Registering state sales tax and dealer fees. Sale price includes qualifying rebates determined by Chrysler. Contact us for your customized sale pr ... Read more
Price does not include: Registering state sales tax and dealer fees. Sale price includes qualifying rebates determined by Chrysler. Contact us for your customized sale price! 855-419-1292 WWW.DODGEBOISE.COM Southern Idahos largest Volume Chrysler dealer selling vehicles nationwide!
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.7
    Quality Of Work
  • 4.8
    Friendliness
  • 4.5
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 87 
guy1238/01/2016 01:03:14 PM
2.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Justin
I called to ask how many oil changes I had remaining from the pre-paid oil change plan i had purchased and was told they expired. When I purchased the oil change service plan and was not informed that the pre-paid service has an expiration date. I was also informed that I should have been notified by the salesman that I had one remaining that was about to expire, again zero communication from the service department. Thanks for not taking care of the customer and not giving them all the information of a pre-paid service plan, I will not be back.
Larry H. Miller Chrysler Jeep Dodge RAM Boise responded to this review
8/17/2016
We will share your review with our service department.
dontworrybhappy7/28/2016 04:16:33 PM
1.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:other not listed
We recently purchased a car for our teenager from Larry H Miller Dodge of Boise. The experience was horrible and not what we expected from a dealership. We had numerous issues with this dealership (the car being offered on the internet but not available for sale, the add-ons during the sale that a customer can not opt out of, etc) but that is not the focus of this review. The focus of this review is customer safety. Larry H. Miller does not seem concerned about safety. When we finally got to drive the car that we bought, the salesmen assured us that the car was in good working condition and that it had passed the inspection with no problems. We did not see the report from the repair shop nor were we told what was fixed and what was not. The car had two major safety issues with it. First, it had a recall from GM. The dealership told us about the recall but did not tell us the serious safety issues associated with the recall (see the recall information below). The dealership did not tell us that the car would roll while in park due to the fact that gear shifting cable was broken. After we drove the car off the lot, the car rolled 4 out of 5 times after being put into “park”. This includes once in our garage after my teenager got out of the vehicle and once at the Pontic dealership when we went to have it fixed on our own. As per the recall itself: If the transmission shift cable fractures while the vehicle is being driven, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver goes to stop and park the vehicle, despite selecting the “PARK” position, the transmission may not be in “PARK”. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders. This is such an issue that CBS News did a story on dealerships that sell cars to people without telling them the consequences of recalls (or fixing them first) http://www.cbsnews.com/news/cbs-news-undercover-investigation-used-cars-safety-recalls/ Second, the car had a bad cracked windshield. This is a violation of Idaho Code 49-902 – Scope and Effect “(1) It shall be unlawful for any person to drive, or move, or for the owner to cause or knowingly permit to be driven or moved on any highway any vehicle or combination of vehicles which is in an unsafe condition as to endanger any person, or which does not contain those parts or is not at all times equipped with the lamps and other requirements in proper condition and adjustment, as required by the provisions of this chapter, or which is equipped in any manner in violation of the provisions of this chapter.” The dealership not only let us drive the car from the lot, it did not make the appointment to get the windshield fixed for almost a week (the salesman forgot to make the appointment). When the windshield repairman installed a new windshield he said he was surprised that the dealership let us drive it off the lot as this was a safety concern. He said that 40% of the structural integrity of the top of the car is because of the windshield. Additionally, the airbags use the windshield as a backstop to ensure that passengers are kept in the vehicle. Although it is not required by law to fix safety recalls before a dealership sales a car, we think that it is a serious concern that Larry H Miller Dodge of Boise did not disclose the seriousness of this recall for a car for my teenager.
Deluxesp 6/09/2016 06:54:32 PM
2.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:J
I was convinced to come in. Told I would leave with a car no matter what. So I call in from work and end up not getting financed like I was promosed.due to old late charges. Thank u for.the wate of time. Now I'm out 8 hrs vacation
Larry H. Miller Chrysler Jeep Dodge RAM Boise responded to this review
7/08/2016
We apologize for your experience and will share your feedback with our team.
Hana McNew4/18/2016 01:15:31 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Tim Rankin
About a month ago i worked with Tim Rankin to buy my new 2015 Jeep Grand Cherokee! I couldn't be happier with the experience. Not just during the process but they continued to follow up with questions I had to make sure I was happy! I love my new car and I know got the best deal from Larry H Miller after shopping around for several weeks. Tim was the best!!
Larry H. Miller Chrysler Jeep Dodge RAM Boise responded to this review
4/19/2016
Thank you for the review Hana! We appreciate you for choosing us and are very happy to hear that you love your Jeep!
fryguy043/03/2016 05:25:05 PM
4.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Alley Jacobson
I had started talking to Alley before coming into the dealership, because I had been shopping online. Alley was very friendly. After taking my dream car for a ride early in the morning, I had the deal closed by 6pm that night, most of the time I was at work while Alley did the leg work. It was effortless and I would gladly recommend Alley and LHM C/J/D to anyone. My only critique: the car came with one key. C'mon guys, really? Form a relationship with a Lock & Key business for discounted keys. The transponder key is only $100, but I did just flop $1000 down and walked away with a $17k vehicle. Had that been done, this transaction would have been a 5-star affair!!! Thanks again Alley!
Larry H. Miller Chrysler Jeep Dodge RAM Boise responded to this review
3/04/2016
Congratulations on your new car! We appreciate you as a customer and would like to thank you for choosing us. Your feed back will be passed along to our team, and your compliments will be passed along to Alley.
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Larry H. Miller Chrysler Jeep Dodge RAM of Boise : Boise, ID 83709 Car Dealership, and Auto Financing - Autotrader