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Herb Chambers Toyota Scion of Boston

32 Brighton AvenueBoston, MA 02134
1-844-276-89221-844-276-8922

Services and Amenities

  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Customization
  • Delivery Options

Why You Should Buy a New Car From Us

Herb Chambers Toyota Scion of Boston is part of New England's Largest Dealer and Automotive Internet Retailer! If you are looking for great customer service and a friendl ... Read more
Herb Chambers Toyota Scion of Boston is part of New England's Largest Dealer and Automotive Internet Retailer! If you are looking for great customer service and a friendly atmosphere look no further. We provide Convenience, Selection, Professionalism and Ease of Doing Business all for you, the customer. Our goal is above and beyond 100% customer satisfaction. This is proven by the numerous J. D. Power & Associates awards we have acquired More than any other dealer in New England!

Why You Should Buy a Used Car From Us

Herb Chambers is New England's Largest Dealer and Automotive Internet Retailer! We keep it simple, because you are buying from the best. While we specialize in Toyota, To ... Read more
Herb Chambers is New England's Largest Dealer and Automotive Internet Retailer! We keep it simple, because you are buying from the best. While we specialize in Toyota, Toyota Certified, and Scion we are also known to carry, Honda, Mazda, Lexus, Acura, BMW, Mercedes-Benz, Audi, Infiniti, Nissan, Land Rover, Volkswagen, Hyundai, Ford, Chevrolet, Jeep and many more!

Languages Spoken

  • "中文"

Dealer Disclaimer

Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide onl ... Read more
Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide only and are not guaranteed. We will not be liable for any inaccuracies, claims or losses of any nature. Inventory is also subject to prior sale and prices are subject to change without notice, cannot be combined with any other offer(s), do not include taxes, registration fees, insurance, finance and/or documentation charges.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.8
    Quality Of Work
  • 4.8
    Friendliness
  • 4.6
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 322 
Sarah8/15/2016 09:34:34 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Rob Anderson
I came in nervous with a limited budget and very little knowledge of the car-buying process. I was lucky enough to have the assistance of Rob, who was new at the dealership, but was very patient and easygoing in helping me pick out a used Corolla in my price range. Even though he'd only been there (I believe he said) a couple weeks, he had a good understanding of the vehicles and didn't try to pressure me into anything I didn't want. He was really good about making sure what I worried were "dumb" questions were answered simply and thoroughly. Some of the more veteran salesmen checked in with him throughout the process in case he needed anything but weren't overbearing and gave him space do his own thing, which I really respected and appreciated. It was a very professionally run operation overall. There was a bit of a wait for some of the paperwork (to be completely expected, since I went in on a Saturday) but Rob was great to converse with while waiting. He was very communicative and easy to reach also throughout the weekend as I finalized the registration and insurance process. He even reached out a little while after I got home with my car to ask how the ride home was! Rob was totally awesome and I'd 100 percent recommend him to anyone, but especially if you're young and new to the car purchasing process, since he's really easy to relate to and incredibly patient, and makes the process a whole lot less nerve-wracking!
Herb Chambers Toyota Scion of Boston responded to this review
8/16/2016
Thank you, Sarah, for taking the time to write about your experience with Rob. At Herb Chambers Toyota Boston, we are determined to deliver detail-oriented and personalized customer service. Your feedback is a reflection of our dedication to going the extra mile to please our guests. We greatly appreciate your recommendation and look forward to serving your automotive needs for many more years to come! Sincerely, Howie Reske, General Manager
Ellie6178/09/2016 04:30:15 PM
2.3
Overall Rating
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:I do not know her name
I have a 2015 Rav4 bought it back in December 2015 with 11 miles. It now has approximately 6K on it. My "check engine" light came on and before bringing it here, I checked my gas cap because usually with brand new cars that is the issue. My gas cap was fine and I re-tightened it. Light was still on. I bring it in, explaining my story to them and they tell me that it was the gas cap that it was not tightened. They charged me $129.00 for just tightening my cap and resetting the sensor. She was kind enough to give me a discount but I should not have to pay for something that can be easily done. I called Ira and they told me if I brought it to them it would have been free because their was no damage to the cap and it is uncalled for to charge someone so much money for a simple thing. I will not bring my car here again. Might just charge me $500 for an oil change that is not needed.
Carol Egidio6/13/2016 10:54:47 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Haider Amin
We originally shopped at Herb Chambers Toyota of Boston because it was recommended by the Costco auto buyers program, we have returned for service and to buy two more cars there because of the great staff, good service and the ease of making a deal. When I decided I wanted a 2016 Prius, I contacted Haider and asked him to notify me when they were available. We went in to meet with him and bought the car that day. I have always hated the car buying process but not any more thanks to this gentleman and dealing with Herb Chambers dealerships (I previously owned a Smart car that I also purchased from Herb Chambers). There is no question that we are now loyal Herb Chambers customers.
Carol Egidio responded to this review
6/13/2016
Thank you.
Herb Chambers Toyota Scion of Boston responded to this review
6/13/2016
What an outstanding review to read! It is great to know that Haider provided you with an easy and welcoming shopping experience. Our primary concern is delivering flawless customer service and I’m happy to know that Haider provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Howie Reske, General Manager
jack789015/02/2016 08:04:17 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Miklos Kamondi,Mark Cunningham
I bought a new Prius 2016 4 at this Herb Chambers location and the sales staff was great. It was the 2nd dealership I had gone to, but the first one to let me actually DRIVE the car (and this is in downtown Boston)! Miklos was excellent and really helped me find all the features in the car and make sure it was the right car for me. Overall, they helped me get the right deal and made everything very simple!
Herb Chambers Toyota Scion of Boston responded to this review
5/03/2016
Thank you, Jack, for sharing this terrific feedback and for choosing Herb Chambers Toyota Scion of Boston for your purchase needs. For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Howie Reske, General Manager
Joseph Chan4/18/2016 10:15:55 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Dwayne
TL;DR - super friendly, didn't pressure for sales, and were overall just great people. -//- Was shopping around for a hatchback and settled on a Scion iM hatchback because (1) it's a toyota/reliable (2) the dealer financing and rebate made this last year model a great value for me and the wife. I worked with Taso Pesirides, who was super awesome and got me the exact color/make that I wanted, and even gave me a few foodie tips for good joints to eat at now that I have a car to hit them up! Dwayne in finance was also awesome, because the two of them would explain my options, but never pressure me/upsold me on stuff like simoniz or the paint warranty etc. Came in with logical reasons for my purchase price, and were more than happy to work with me to make a deal. Overall, they were super helpful, and let's be frank: when you treat people like people, good things always happen!
Herb Chambers Toyota Scion of Boston responded to this review
4/18/2016
Thank you, Joseph, for sharing your story! We really appreciate your business, as well as, your feedback on working with Taso and Dwayne. They are valuable members of our team. We trust you are enjoying your new Toyota and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Howie Reske, General Manager
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Herb Chambers Toyota Scion of Boston : Boston, MA 02134 Car Dealership, and Auto Financing - Autotrader