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Metro Lexus

13600 Brookpark RoadBrookpark, OH 44135
1-888-483-53581-888-483-5358
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    Get your Instant Cash Offer on your Trade-In

Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Concierge
View all services and amenities

Why You Should Buy a New Car From Us

Metro Lexus is a Prestige Elite Dealer, the finest designation bestowed by the Lexus Corp on a very small, select group of dealers. We only do things one way The Right W ... Read more
Metro Lexus is a Prestige Elite Dealer, the finest designation bestowed by the Lexus Corp on a very small, select group of dealers. We only do things one way The Right Way, One Customer at a Time! When you visit or talk with us, you can expect to be treated like a guest in our homes. Welcoming you to Metro Lexus is a privilege; providing exemplary assistance is our passion.

Why You Should Buy a Used Car From Us

Metro Lexus is a Prestige Elite Dealer, the finest designation bestowed by the Lexus Corp on a very small, select group of dealers. We only do things one way The Right W ... Read more
Metro Lexus is a Prestige Elite Dealer, the finest designation bestowed by the Lexus Corp on a very small, select group of dealers. We only do things one way The Right Way, One Customer at a Time! When you visit or talk with us, you can expect to be treated like a guest in our homes. Welcoming you to Metro Lexus is a privilege; providing exemplary assistance is our passion -- Internet Sales Manager Milton Colon Visit us at MetroLexus.com

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 5.0
    Quality Of Work
  • 4.9
    Friendliness
  • 4.7
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 38 
Nancy3/17/2015 10:00:12 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Jack Flynn,Mark Piccolomini
Recently had to have a service for my Lexus GX at Metro Lexus while I was visiting Cleveland Clinic. Superior service...these guys go above and beyond...Bravo!
DarrenB3/15/2015 03:42:31 PM
3.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Jack Flynn
Shop around! I called Metro Lexus for a quote for 10k service, then called Akron/Canton for the same. A $200 difference in price! After calling Metro Lexus back they agreed to "honor" the price Akron/Canton Lexus had given me to keep my business. I was asked by one of Metro's service advisors if Akron/Canton Lexus was performing the same service because of the price difference, 10K mi service is the same no matter which dealership you use. I'm not as dumb as they think I am. Anyway, if you're reading this call around to other dealerships and get quotes before committing. I'd love to know how much I've overpaid over the years. I'm sure I'd be pretty upset if I knew. There's a reason Metro's dealership is as fancy as it is.
Patti2/11/2015 01:34:46 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mo Amawi
Chris Johnson and the staff at Lexus are wonderful friendly people. Chris is very professional and a great leader. He knows how to treat a customer. His Sales staff are excellent people and very professional. They followed up after my purchase to make sure I was happy with the vehicle I choose. The Service Department was also very customer friendly. The waiting area is very clean and comfortable. Metro Lexus is the best dealership! It has been a great car buying experience.
Mike2/06/2015 12:59:31 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Shannon Bauer,Burt Davidson
Chris Johnson, a man of integrity! Chris stepped in and rectified the situation in a calm professional manner. truly an asset to the Metro Lexus team...
Dave 2/05/2015 09:17:50 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Burt Davidson
If someone would ask customers to describe how they would like to be treated when purchasing an automobile, they would describe Chris Johnson and his staff. I've been to several dealerships in my life, and I must say, nothing compares to how Mr. Johnson and his staff cater to their customer. Finally! A dealership that "gets it"! Thank you, Chris! Above and beyond my high expectations!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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