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Airport Acura

13390 BROOKPARK RDCLEVELAND, OH 44135-5150
1-877-597-50331-877-597-5033
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

WE GUARANTEE TO BEAT ANY DEAL ON A NEW ACURA IN CLEVELAND. As a Bernie Moreno Company, we are owned and operated by the same people who brought you Mercedes Benz of North ... Read more
WE GUARANTEE TO BEAT ANY DEAL ON A NEW ACURA IN CLEVELAND. As a Bernie Moreno Company, we are owned and operated by the same people who brought you Mercedes Benz of North Olmsted--People who truly understand the difference between coach and first class. Stop by for a test drive, because luxury and service have finally arrived in Northeast Ohio.

Why You Should Buy a Used Car From Us

As a Bernie Moreno company, we are committed to giving each customer a first class sales and service experience.From our state of the art facility and our friendly and kn ... Read more
As a Bernie Moreno company, we are committed to giving each customer a first class sales and service experience.From our state of the art facility and our friendly and knowledgeable sales staff to our award winning service department.Come discover the difference!

Languages Spoken

  • Русский

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.3
    Customer Service
  • 4.3
    Quality Of Work
  • 4.4
    Friendliness
  • 4.3
    Overall Experience
  • 4.3
    Price

Dealership Reviews

1 - 5 of 19 
Acura Driver 13711/17/2014 07:42:26 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Rusty
Had a great experience at Airport Acura. Staff was friendly and willing to help. Salesman was very knowledgable, professional and personable. I would highly recommend.
jackiecash11/07/2014 02:45:57 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Roger Troupe
Couldn't have asked for a better experience at this dealership. They were professional and courteous from beginning to end. This is my 2nd MDX and Roger Troupe addressed all my concerns from beginning to end. I leased my 1st vehicle from Airport Acura in 2011 and also had a great experience. Will definitely be back!
mbally10/01/2014 09:29:58 AM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Rusty Davidenko
Inept dealership, from the receptionist to the salesman to the concierge. Rusty was personable but treated us like we had never purchased a car before. After car delivery, the concierge reviewed the automobile features with us and stated that the Homelink feature was included in the car. When we brought the car home and tried to set up the Homelink feature, we realized it was not an included feature. When the permanent license plates arrived at the dealership, we drove over an hour round-trip to have them installed. We attempted to pay for the license plates with cash but the receptionist was unable to find less than ten dollars in change, so we had to pay with a credit card. The salesman had to attach the license plates, as no service personnel were available. After driving home with the plates installed, we realized the automobile registration we were given belonged to someone else and incorrect license plates had been installed. When we called Rusty, he never apologized. We requested he visit our residence to change the plates. Over an hour after he was to arrive, another person we didn’t recognize showed up at our door unannounced to switch out the license plates. (“Ed” was very friendly and apologetic.) This was our first experience with an Acura dealership. I would not recommend the Airport Acura dealership.
riddler19/28/2014 11:45:20 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Kyle, Alex
Horrible experience at this shady dealership. Alex the "Sales Manager" and Kyle his puppet, quoted a price on an vehicle that was $2500 under invoice. They never intended to honor this price and this was confirmed by the regional sales manager. They them blamed me! I have the offer in writing on their official letterhead send via email. So they tried to alienate a new Acura customer. I went to a highly reputable dealer and purchased the vehicle with no issues. Scam, Scam Scam.
Tony Arden9/13/2014 08:58:37 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Roger Troupe - Sales Consultant, Shaun Pristas - Finance Manager
It was a real pleasure dealing with the sales and finance people at Airport Acura. Our sales consultant, Roger Troupe, was extremely helpful in getting us a great vehicle at a very good bottom line price. I look forward to seeing the new building in the distant future when it's time to buy another Acura.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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