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Henry Brown Automotive Group

1990 N Pinal AveCasa Grande, AZ 85122
520-413-9730520-413-9730
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Detailing
  • Internet Access
  • Comfortable Waiting Area
  • Children's Play Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

At Henry Brown Auto Group our customers are everything. We realize this and every person in our store is ready to assist you with the purchase or service of your vehicle. ... Read more
At Henry Brown Auto Group our customers are everything. We realize this and every person in our store is ready to assist you with the purchase or service of your vehicle. As you can see, we not only say our customers are everything - we preach it, breathe it, and live it everyday. Come in to Henry Brown Jeep Chrysler Jeep and find out yourself how fun car buying can be.

Why You Should Buy a Used Car From Us

At Henry Brown Auto Group our customers are everything. We realize this and every person in our store is ready to assist you with the purchase or service of your vehicle. ... Read more
At Henry Brown Auto Group our customers are everything. We realize this and every person in our store is ready to assist you with the purchase or service of your vehicle. As you can see, we not only say our customers are everything - we preach it, breath it and live it everyday. Come in to Henry Brown Jeep Chrysler Jeep and find out yourself how fun car buying can be.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, and Dealer Installed Items are additional to the advertised price.
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.5
    Quality Of Work
  • 4.4
    Friendliness
  • 4.3
    Overall Experience
  • 3.9
    Price

Dealership Reviews

1 - 5 of 133 
Wrprice7/23/2016 09:31:31 AM
1.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Richard Small
My wife set in the 110 heat while staff walked around and refused to help whenever I asked an employee if the had somewhere out of the heat to wait he said" with a stupid question like that no"after 10 min standing there a man claiming to be the manager wanted 180.00 for an evaluation of my air conditioner and he could not tell me how long the eval would take 3 to 4 days maybe no guarantee
Trese1235/15/2016 09:41:54 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Howard Wood
On April 20th, I picked up my Jeep Cherokee from Henry Brown. The service was excellent and professional. I would recommend this company to anyone I know who is interested in purchasing a vehicle. Great job, Henry Brown.
Henry Brown Chevrolet Chrysler Jeep Dodge responded to this review
7/15/2016
Thank you so much for sharing such positive comments. Our staff really does love what they do and this in turn allows us to provide a friendly, professional service at all times. Thank you for your kind words. We are glad that your experience with us was pleasant one and hope that we can be of service to you again in the near future. Sincerely, Henry Brown Auto of Casa Grande
Henry Brown Chevrolet Chrysler Jeep Dodge responded to this review
7/15/2016
We appreciate you in taking the time to share your comments and experiences related to your last sales visit. Our goal is to provide every guest with professional and friendly service each and every visit. We hope to have the opportunity to serve you again in a near future. Henry Brown Auto of Casa Grande is here to provide you with the excellent experience and service that you deserve. Sincerely, Henry Brown Auto of Casa Grande
Candy B4/09/2016 11:45:04 PM
2.5
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Richard Small
Terrible service. Took vehicle there for warranty work - issue with transmission noise. The first time, they said they duplicated the noise, but said there was no problem. After we contacted Chrysler, Inc. we were instructed to take vehicle back to a dealership. We selected Henry Brown because of location. Apparently, Henry Browns' tech was to talk with Chrysler tech about issue. Received a call from service manager and was told the tech did not hear anything wrong. When we picked up the vehicle, we knew the radio had been turned on by tech as we had turned radio off so the noise could be heard. The radio was on and tuned to a different station than what we listen to. Perhaps that had something to do with the tech not being able to hear noise? The kicker was that the service manager told us that it was probably tire noise and we should take the vehicle to another Dodge dealership! Doesn't seem that they really want to help Dodge customers. Will never take a vehicle to them again.
Classifieds 3/31/2016 04:43:58 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Richard Small,Steve McCoskey
I brought my vehicle in for service (simple oil change) and when the vehicle was returned to me there was damage to the steering and steering colum. When brought to the service advisors attention he had no explanation, when brought the service managers he had a tech quickly look at the vehicle and proceeded to claim that the damage was already there. I will not bring my vehicle here again.
Henry Brown Chevrolet Chrysler Jeep Dodge responded to this review
7/15/2016
I want to thank you for taking the time to write your experiences regarding your recent visit. Please accept our sincerest apology for any trouble or inconvenience you may have encountered. We have distributed copies of your message to our department supervisors involved with your comments. Your feedback is important to us and we are taking action from the items you have outlined. Our goal is to provide every customer with the best service our team can offer. . We hope you give us the opportunity to serve you again in a near future. Sincerely, Henry Brown Service of Casa Grande
Lynette753/06/2016 09:17:16 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Quentin Almgren,Richard Small
This was my first maintenance and repair, and I have to say that getting the car fixed was the same great experience I had when buying. Everyone has been genuinely friendly and have been honest so far. My experience with Henry Brown in Casa Grande has far exceeded my previous experiences with other dealerships and I have complete confidence that I will always be taken care of there.
Henry Brown Chevrolet Chrysler Jeep Dodge responded to this review
3/09/2016
Thank you so much for sharing such positive comments. Our staff really does love what they do and this in turn allows us to provide a friendly, professional service at all times. Thank you for your kind words. We are glad that your experience with us was pleasant one and hope that we can be of service to you again in the near future. Sincerely, Henry Brown Auto of Casa Grande
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Henry Brown Automotive Group : Casa Grande, AZ 85122 Car Dealership, and Auto Financing - Autotrader