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Fletcher Jones Volkswagen

1111 N. ClarkChicago, IL 60610
1-888-460-71701-888-460-7170

Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Comfortable Waiting Area

Why You Should Buy a New Car From Us

At Fletcher Jones, Progress is the driving force behind everything we do. It is the result of, the OEM's we represents', meticulous design, exhaustive testing and inspire ... Read more
At Fletcher Jones, Progress is the driving force behind everything we do. It is the result of, the OEM's we represents', meticulous design, exhaustive testing and inspired engineering. And ultimately, it is the birthright of every vehicle they build. This year, a NEW Generation of progress will take hold. Come Join in the Progress! Call or visit www.fletcherjonesvolkswagen.com

Why You Should Buy a Used Car From Us

To say we consider each and every detail, both when we find your Volkswagen and when we give it our "Certified" stamp of approval, is hardly an exaggeration. We're Fletch ... Read more
To say we consider each and every detail, both when we find your Volkswagen and when we give it our "Certified" stamp of approval, is hardly an exaggeration. We're Fletcher Jones Volkswagen. Ours is a history of details and reliability; some large and some small, but all of them, quite important. Call or visit www.fletcherjonesvolkswagen.com to have one of our experienced staff assist you today!

Languages Spoken

  • Español
  • American Sign Language

Dealer Disclaimer

While every reasonable effort is made to ensure the accuracy of this information, we are not responsible for any errors or omissions contained on these pages. Please veri ... Read more
While every reasonable effort is made to ensure the accuracy of this information, we are not responsible for any errors or omissions contained on these pages. Please verify any information in question with Fletcher Jones Volkswagen.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 192 
drneel6/25/2016 06:40:18 PM
4.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:servando
Everyone was courteous, professional and nice. It was nice to have wifi in the waiting room. The service took less time than estimated. Good experience overall.
Woodman6/17/2016 02:39:13 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Sam Bautista
Full check up on the car, full detail .. Excellent work. Friendly, and helpful staff. Informed me of recall situation. The shuttle drivers got me to my apartment and back quickly and safely and were pleasant.
katree6/15/2016 01:29:32 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Heberto Delgado
Brought my CC in for it's first routine maintenance. We had some body work to be done as well and Heberto got us a quote, which we approved, and got he car over to the body shop after our service was complete.
MTH6/09/2016 12:19:45 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Samir Bautista
Complete professionalism from drop off to pick up, They text you as soon as the work is done and clearly delineate as work done, as well as itemize the charges.
Ani6/08/2016 01:46:32 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Robert Negrete, chad Holsinger
Yesterday was a nightmare. A motorcyclist had blown past my front end and torn off the license plate. I brought the car in first thing the next morning (they made room for me) to fix that and to change the oil. I dropped off to a full room of busy service folks at 7:30AM. They had everything ready and finished for me, (including a new tire - one of my new tires had a nail that I didn't know about) by 1:30PM. Excellent service from Robert Negrete and Chad Holsinger. Not to mention Frank, who took the time out of his already booked calendar, to do the "fixing." Thank you, guys!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Fletcher Jones Volkswagen : Chicago, IL 60610 Car Dealership, and Auto Financing - Autotrader