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Mercedes-Benz Of Chicago

1520 West North aveChicago, IL 60642
1-888-706-71511-888-706-7151

Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Located in Chicago, Illinois, the staff at Mercedes-Benz of Chicago will help you find the Mercedes-Benz vehicle you want. At Mercedes-Benz of Chicago we offer a searchab ... Read more
Located in Chicago, Illinois, the staff at Mercedes-Benz of Chicago will help you find the Mercedes-Benz vehicle you want. At Mercedes-Benz of Chicago we offer a searchable online inventory of new Mercedes-Benz cars in Chicago including the C-Class, CL-Class, E-Class, M-Class, R-Class, S-Class and SLK-Class. Come on in and take a test drive!

Why You Should Buy a Used Car From Us

Mercedes-Benz of Chicago, the ultimate shopping experience. With over 200 quality pre-owned vehicles in stock, situated in a comfortable and modern indoor showroom, findi ... Read more
Mercedes-Benz of Chicago, the ultimate shopping experience. With over 200 quality pre-owned vehicles in stock, situated in a comfortable and modern indoor showroom, finding your next vehicle at Mercedes-Benz of Chicago is both convenient and fun! Each of our pre-owned vehicles comes with our Full Disclosure promise. We provide you with each of our Pre-Owned vehicles' history and specifications. Ask us about our selection of Mercedes-Benz Certified Pre-Owned vehicles.

Dealer Disclaimer

While every reasonable effort is made to ensure the accuracy of this information, we are not responsible for any errors or omissions contained on these pages. Please veri ... Read more
While every reasonable effort is made to ensure the accuracy of this information, we are not responsible for any errors or omissions contained on these pages. Please verify any information in question with Mercedes-Benz of Chicago.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.6
    Customer Service
  • 4.7
    Quality Of Work
  • 4.7
    Friendliness
  • 4.6
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 139 
happyjean4/17/2015 10:06:26 AM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Terry Staley
From setting up the appointment, dropping off the car to picking up my car, my experience went smoothly. I was treated warmly and with respect throughout the experience. I was contacted regarding the approximate time my car would be ready and informed what was being done to the car. When the car was ready, I was able to pre-pay online so that when I arrived to pick up my car, the car was already at the exit door, ready to go. I couldn't have asked for a better experience. Thank you!!
dreledwards24/15/2015 10:58:53 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Erick McGregor
Erick McGregor is the consummate professional who, over the years, has provided exemplar service. He is ALWAYS responsive to my call of distress. He explains the necessary work needed in detail and in language that is clear to a layman. Additionally, the customer waiting area is stylish, comfortable, and appropriate for the customer based served. I DESERVE luxury.
bombzay4/14/2015 11:01:59 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Terry Stailey
When I have to take my car in for service I don't mind at all due to the amazing service I receive. Terry Stailey is an exceptional service advisor. Terry will make sure you are a satisfied customer.
aweiss654/12/2015 04:54:34 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Joe Smalzer
The entire staff of Mercedes-Benz of Chicago treated me expectantly well during the entire process. In particular, Joe Smalzer was excellent. From the first test drive to my purchase, Joe was knowledgeable, friendly and helpful. I fully recommend Joe Smalzer and Mercedes-Benz of Chicago to anyone in the market to purchase a new car.
Jeff12/30/2014 02:42:06 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Dustin
Well this past weekend was my first time here and it was to look at a certified C300 I saw on Autotrader. My wife and I worked with a gentleman named Dustin. Younger guy, but very knowledgeable and funny. The kind of guy I want to work with when buying a car. After about 10 minutes of talking we were doing a test drive. After that we negotiated, as I was trading in my car. After some back and forth, I was pleased with my trade-in value and the price on the Mercedes I purchased. There was no awkward pressure with him...he was very pleasant to work with. I have dealt with some bad people in the past, but Dustin was one of the good guys. If you plan on purchasing a car from this dealership, ask for Dustin, you will actually have a really great experience. Only negative was the amount of time we had to wait for financing. That was no way his fault...just a few people ahead of us buying cars and being slow...once we got in with the finance guy, we were done in under 10 minutes. PS - My wife also has a Mercedes and even though we live in Naperville, we will be coming here to buy the next one.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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