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Fletcher Jones Volkswagen

1111 N. ClarkChicago, IL 60610
1-888-460-71701-888-460-7170

Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Comfortable Waiting Area

Why You Should Buy a New Car From Us

At Fletcher Jones, Progress is the driving force behind everything we do. It is the result of, the OEM's we represents', meticulous design, exhaustive testing and inspire ... Read more
At Fletcher Jones, Progress is the driving force behind everything we do. It is the result of, the OEM's we represents', meticulous design, exhaustive testing and inspired engineering. And ultimately, it is the birthright of every vehicle they build. This year, a NEW Generation of progress will take hold. Come Join in the Progress! Call or visit www.fletcherjonesvolkswagen.com

Why You Should Buy a Used Car From Us

To say we consider each and every detail, both when we find your Volkswagen and when we give it our "Certified" stamp of approval, is hardly an exaggeration. We're Fletch ... Read more
To say we consider each and every detail, both when we find your Volkswagen and when we give it our "Certified" stamp of approval, is hardly an exaggeration. We're Fletcher Jones Volkswagen. Ours is a history of details and reliability; some large and some small, but all of them, quite important. Call or visit www.fletcherjonesvolkswagen.com to have one of our experienced staff assist you today!

Languages Spoken

  • Español
  • American Sign Language

Dealer Disclaimer

While every reasonable effort is made to ensure the accuracy of this information, we are not responsible for any errors or omissions contained on these pages. Please veri ... Read more
While every reasonable effort is made to ensure the accuracy of this information, we are not responsible for any errors or omissions contained on these pages. Please verify any information in question with Fletcher Jones Volkswagen.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.8
    Quality Of Work
  • 4.8
    Friendliness
  • 4.9
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 69 
melaniekelly144/19/2015 09:09:36 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Mandi Kern
Staff was so polite. Very fast work. Everything was explained to me. Jose was the best. He got me a loaner because I needed to pick up my kids from school. They were very thoughtful.
VW-CC20094/19/2015 02:05:14 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Raphael Ferrer
The team at Flecther VW & Audi provided me excellent service, from the associate that booked my appointment, to the shuttle drivers, and of course the excellent service reps. Flecther Jones exceeded my expectations. Thanks!
Phyllis4/11/2015 10:47:15 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Heberto Delgado
I was able to get service appointment immediately and was also provided a shuttle to and from the facility. The employees were extremely friendly and worked hard to make sure all of mu family's needs were met while we waited. I was provided several updates texts regarding the progress on my work. I will definitely return.
tiger.wellendorf11/17/2014 12:45:28 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Hysen Alickolli
I felt very welcomed when I walked in. I bought a 2012 passat and i could not be happier with it. The staff was very pleasant and knowledgeable
olga.lopez.1481169/03/2014 10:37:24 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Jose Garcia
Have been going to FJ since 2003 when I got my first beetle. I still have it and that's thanks in large part to the care it's received at FJ. The service staff and particularly, Jose, is outstanding. He goes the extra mile to ensure that I've understood everything and am getting the best service. Jose got into my new car and helped sync my new phone with my new Beetle and helped with other questions. I don't even have to ask, he'll just step up to it. I'm passing on my old beetle to my son and trust that he'll have the same joy that I experienced with it because it's been so well taken care of at FJ.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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