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Fletcher Jones Volkswagen

1111 N. ClarkChicago, IL 60610
1-888-460-71701-888-460-7170

Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Comfortable Waiting Area

Why You Should Buy a New Car From Us

At Fletcher Jones, Progress is the driving force behind everything we do. It is the result of, the OEM's we represents', meticulous design, exhaustive testing and inspire ... Read more
At Fletcher Jones, Progress is the driving force behind everything we do. It is the result of, the OEM's we represents', meticulous design, exhaustive testing and inspired engineering. And ultimately, it is the birthright of every vehicle they build. This year, a NEW Generation of progress will take hold. Come Join in the Progress! Call or visit www.fletcherjonesvolkswagen.com

Why You Should Buy a Used Car From Us

To say we consider each and every detail, both when we find your Volkswagen and when we give it our "Certified" stamp of approval, is hardly an exaggeration. We're Fletch ... Read more
To say we consider each and every detail, both when we find your Volkswagen and when we give it our "Certified" stamp of approval, is hardly an exaggeration. We're Fletcher Jones Volkswagen. Ours is a history of details and reliability; some large and some small, but all of them, quite important. Call or visit www.fletcherjonesvolkswagen.com to have one of our experienced staff assist you today!

Languages Spoken

  • Español
  • American Sign Language

Dealer Disclaimer

While every reasonable effort is made to ensure the accuracy of this information, we are not responsible for any errors or omissions contained on these pages. Please veri ... Read more
While every reasonable effort is made to ensure the accuracy of this information, we are not responsible for any errors or omissions contained on these pages. Please verify any information in question with Fletcher Jones Volkswagen.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.7
    Quality Of Work
  • 4.7
    Friendliness
  • 4.7
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 84 
marla6/15/2015 10:47:51 PM
5.0
Overall Rating
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:RN Negrete
Service was excellent. After checking car service adviser promptly called with estimate for work to be done. Service was completed sooner than anticipated and car was ready on time.
hchavez6/15/2015 09:03:09 AM
4.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Jose Garcia
Was able to drop off my car a few minutes prior to the time of opening....great since I had made other plans! Service is always great and Jose Garcia is always very thorough when explaining the services to be performed to my car.
vwEosOwner6/13/2015 11:56:35 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Joe Swaim
In a routine repair they damaged an engine cover and lost my oil cap, then tried to charge my to repair and replace those items. Their prices are outrageous to begin with, and you for shoddy service and immoral behavior. Spare yourself the aggravation and time, and just set fire to your money. You would be better off.
Deegs6/08/2015 09:19:28 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Heberto Delgado
Perfect experience for setting available time to bring in my car, shuttle service to and from my work, and very pleasant interactions with my service consultant, Heberto
Rebecca6/02/2015 01:04:33 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Servando Lopez
Everyone was very helpful and friendly. The service appointment was very quick and it cost far less than I expected. The dealership and service personnel were also very accommodating in allowing me to bring my dog into the waiting area which I really appreciated.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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