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Superior KIA

260 W. Mitchell Ave.Cincinnati, OH 45232
1-866-959-77541-866-959-7754
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
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Why You Should Buy a New Car From Us

Kia vehicles are widely recognized to be among the best in quality, reliability, and value. The Superior Automotive Group is well known for their award winning commitment ... Read more
Kia vehicles are widely recognized to be among the best in quality, reliability, and value. The Superior Automotive Group is well known for their award winning commitment to customer satisfaction in both sales and service.

Why You Should Buy a Used Car From Us

The Superior Automotive Group is well known for their award winning commitment to customer satisfaction in both sales and service.

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee and Dealer Documentary Fee are additional to the advertised price.
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Dealer Ratings

24-Month Overall Rating
  • 3.7
    Customer Service
  • 3.9
    Quality Of Work
  • 4.0
    Friendliness
  • 3.5
    Overall Experience
  • 3.8
    Price

Dealership Reviews

1 - 5 of 143 
GJR7/01/2016 06:33:24 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Steve Cann
purchased a used 2006 Hyundai Santa Fe that was in far better condition and fewer miles then anything I have seen around town at other dealers. We quickly agreed on a fair price with no sales pressure. Salesman was responsive to my questions and even agreed to put car on a lift so I could view underneath.
Brice53112/28/2016 04:33:52 PM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Chris L.
I bought a used Chrysler 200 from Superior Kia roughly four days ago. It was night time when I made the purchase and traded my Dodge Charger in as a down payment. The car looked great and the price was decent, but I made a purchase after dark and couldn't see all of the cosmetics of the vehicle. The next morning I noticed all four tires were corroded in the center causing it to appear white. It appears as if someone hit the curb on both sides because both wheels were peeling and indented a quarter of an inch on over half of the "spokes." I spoke with the salesman about the issue after driving a half an hour to the dealership. He went and spoke to the used car sales "manager" who gave a reply that there was nothing he could do about it I would have to fix it on my own. I never got to personally speak to the used car sales manager; he used the salesman to tell me everything he had to say. I called around for a quote and it was approximately $400 to have them fixed. All they offered me was a car wash which they admitted to not doing when I purchased the car because there was not enough time left in the night. I would not recommend this place and if I could trade my car in for my older car I would.they do not care about their customers and it is very disappointed in how unprofessional they handled the situation.
Lori Bauer2/02/2016 09:45:35 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jon, Jason Mersch
Ric, I wanted to drop you an email about my recent purchase on 1-1-16. Jason Mersch was my salesman. I wanted to let you know how his actions went far above what was expected. Had it not been for his perseverance, it's unlikely I would've been a customer. I had originally called several local dealers about a base model optima and quickly decided I wanted something more midgrade. Jason always called every few days to see if I could make it in. It was over Christmas and I had out of town family staying with me and time was tight. I visited a few dealers here in NKY and even kept a white SXL for 4 days from another dealer, yet we were unable to come to terms on price. I was out of options in NKY, and Jason called again. I informed him I no longer wanted the base model and he listed several other options you had in stock. It would still be several days before family was gone, the holidays were past, and I was off work again before I would've been able to come to your location. He offered to come in on his day off, which prompted me to ask where he lived. I didn't want to pull a man from his family when I wasn't willing to leave mine. He mentioned he lived here in NKY to which I jokingly replied, "Drive it home tonight and I will come look at it!" He then asked where I lived and offered to bring it directly to my house. I agreed. He did, I test drove it, loved it even more than the SXL I had driven for 4 days on the Big Sweeney's dime. My husband also got to inspect it as well as my father and sister and brother in law, LOL. Told you I had a house full! In any event, the price was right and the car was right. I wanted to wait till Jan 1 d/t taxes in KY and Jason didn't pressure me at all to wrap up the sale. In fact, I tried to pressure him to let me come in a day early and post date it by a day. Since the purchase, he set up an appointment w service to order a 2nd fob and fix some issues with the car. Jon in service handled it all, sent me home w a loaner since the supplies were in stock and it could be fixed the next day. I returned the loaner, my car was fixed beautifully and they even took out some surface scratches in the paint. Over all, you have exceeded my expectations on every level. I wanted to commend all staff involved and especially Jason's persistence in finding the perfect car for me. He worked hard for that sale, and I'm not the easiest person to impress or deal with. Thank you! Lori Bauer
badkiaservice1/09/2016 04:32:41 PM
4.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Service Department on Thursday, Friday, Saturday (soon to be Monday) Jan 7-9
My daughter had her Kia Soul towed to the service department on a Thursday night to have a flat tire repaired. She called on Friday and they said they couldn't fix it until Saturday. They called Saturday before closing and said "they did not have the tool to remove the tire". REALLY? I have deleted the rest of the review and edited it to be a very positive experience. Now, on to the good. They finally got everything fixed on Monday. Not only did they fix it, but they made it RIGHT on the price. THANK YOU Kia Service Department.
badkiaservice responded to this review
1/14/2016
Okay. I wrote a bad review of the service, but I'm here to say the Kia Service Department made it RIGHT! It took a few days, but they fixed the tire and made sure that new tires were installed correctly and 100% to our Satisfaction at a great price. They went out of their way to make it RIGHT! THANK YOU
happy customer12/29/2015 08:40:42 PM
5.0
Overall Rating
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Gerald Greene, Ric Barker, Heather
Gerald Greene was very helpful and professional in helping me decide on a new car. I was treated with respect by him and manager, Ric Barker. Everything was taken care of and I drove home with my new wheels.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Superior KIA : Cincinnati, OH 45232 Car Dealership, and Auto Financing - Autotrader