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Byers Imports LLC

401 North Hamilton RoadColumbus, OH 43213
1-844-807-45951-844-807-4595
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Why You Should Buy a Used Car From Us

FIRST CLASS SELECTION - FIRST CLASS SERVICE with 5 IMPORT brands to choose from! Byers Imports is part of the well-respected Byers family of Columbus area car dealers tha ... Read more
FIRST CLASS SELECTION - FIRST CLASS SERVICE with 5 IMPORT brands to choose from! Byers Imports is part of the well-respected Byers family of Columbus area car dealers that, for over 110 years, have proven that quality products and personal service keep satisfied customers from all over the Columbus Ohio area coming back decade after decade. We're proud to serve the greater Columbus area including Zanesville and Marysville.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 3.1
    Customer Service
  • 3.9
    Quality Of Work
  • 3.4
    Friendliness
  • 2.8
    Overall Experience
  • 3.5
    Price

Dealership Reviews

1 - 5 of 31 
nfisher1/14/2016 01:29:32 PM
1.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Make Garas
Mike Garas was more than happy to promise all the logistics of a simple lease return until I brought my A6 back. I was hit with an $11K bill that I was told I would not receive on an early lease turn in? I made this very clear to Mike and he lied to me and my wife. I would not recommend dealing with him and subsequently this dealership. Nathan Fisher
JBlake2312/06/2015 12:48:37 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Sean, Tony
I dealt with Sean from the time I started looking for a 2015 Golf R. He told me no more would be available but he took down my info and promised to call me when he heard about 2016's. What do you know. He called the very day he first got word on them, long before actual release. I worked with him on what I wanted, and as difficult to come across as they are, he got me EXACTLY what I wanted. A 2016 in LSG with a DSG. He answered every single question, helped along the way, and I still talk to him to this day. Great guy to work with. So was Tony in the credit department. I'll never go anywhere else for VW/Audi, even though Byers is two hours away from me.
JRJ198012/01/2015 12:53:18 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Fred
Communication at Jaguar service sucks, they never return any calls, the charges are outrageous car my XJ8 Supercharged went in for service wipers were not changed, license bracket not fitted, center wheel cap not replace and more importantly when I got the car back the front suspension was no longer working, then wanted to charge me $3,700.00 to repair got it done locally at another dealer for $1,200 all in, BYERS JAGUAR you should be ashamed of yourselves, Jaguar should remove their dealership since they cannot be honest or offer 1st class jaguar service.
Panther110/23/2015 12:13:38 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jim hedges, J.T masters
Byers imports is the BEST place to go to get a car!! The staff their is really friendly and helpful. I went into byers on a Saturday "just looking" I left their with a 2015 jetta she was my baby I loved that car. Then sadly on Sept 18 my world was turned up side down . I got into a horrible car accident and I no longer had my Black Betty she was totaled. I was scared and shaking and I looked around and relized I was safe although the outside of my car was demolished I was safe. All the air bags went off and all the safety features went to work right away. So I later on that day sent a picture of my car to Jim the sales men at byers and he said "WOW GLAD YOUR SAFE ". I went back to byers the next day and Jim and J.T masters was their to help me and make sure I was okay . I walked out that day with a brand new jetta who I call Panther1 . I know I made some great friends at byers and they are their to help me with my car . This is a great place to go just ask for Jim hedges or J.T masters they are great people. Thanks guys !!
CarCasCourt9/29/2015 09:15:32 PM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Nobody worth remembering since Paul left
There was a time when Paul worked in Jaguar Service where the phone got answered, loner vehicles were clean and there was punctual communication with customers. The people running it now have no business working in the service industry. Over the past 2 years, I have never been able to call the service dept. without going to voicemail, and today I left a message and never got a return call. The last time I was in for service, the loner vehicle was filthy and stunk like rotting food. Today was the last straw. I will never be back. For those reading this, protect your investment and stay away from this place.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Byers Imports LLC : Columbus, OH 43213 Car Dealership, and Auto Financing - Autotrader