• Sign in
  • |
  • Sign up

Germain Toyota of Columbus

5711 Scarborough BlvdColumbus, OH 43232
1-866-264-59511-866-264-5951
  • Chat for instant answers
  •  Get directions
  •  Visit Our Website 
  •  Finance a vehicle with us
  •  Like 
  •  Follow 

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Detailing
  • Customization
  • Internet Access
  • Handicapped Accessible
View all services and amenities

Why You Should Buy a New Car From Us

Welcome to Germain Toyota Scion of Columbus! Our goal is to give you exceptional service and value that goes beyond your expectations. Our committed sales and service sta ... Read more
Welcome to Germain Toyota Scion of Columbus! Our goal is to give you exceptional service and value that goes beyond your expectations. Our committed sales and service staff have many years of experience satisfying our customers' needs. We are here to answer any questions you may have. From auto financing solutions to new and used cars for sale, and auto repair to car parts, you can be sure to find what you are looking for at Germain Toyota in Columbus, Ohio. We have a great selection of new and pre-owned Toyota and Scion vehicles including the Toyota Camry, Corolla, and Prius. We strive to make every customer's experience enjoyable and to exceed customer's high expectations. Come in today to let us show you our commitment to excellence!

Why You Should Buy a Used Car From Us

Welcome to Germain Toyota Scion of Columbus! Our goal is to give you exceptional service and value that goes beyond your expectations. Our committed sales and service sta ... Read more
Welcome to Germain Toyota Scion of Columbus! Our goal is to give you exceptional service and value that goes beyond your expectations. Our committed sales and service staff have many years of experience satisfying our customers' needs. We are here to answer any questions you may have. From auto financing solutions to new and used cars for sale, and auto repair to car parts, you can be sure to find what you are looking for at Germain Toyota in Columbus, Ohio. We have a great selection of new and pre-owned Toyota and Scion vehicles including the Toyota Camry, Corolla, and Prius. We strive to make every customer's experience enjoyable and to exceed customer's high expectations. Come in today to let us show you our commitment to excellence!

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
Your Search
All Cars Clear all
Modify Results
Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
1000,2000,3000,4000,5000,6000,7000,8000,9000,10000,11000,12000,13000,14000,15000,16000,17000,18000,19000,20000,22000,24000,26000,28000,30000,35000,40000,45000,50000,55000,60000,65000,70000,75000,80000,85000,90000,95000,100000$1,000,$2,000,$3,000,$4,000,$5,000,$6,000,$7,000,$8,000,$9,000,$10,000,$11,000,$12,000,$13,000,$14,000,$15,000,$16,000,$17,000,$18,000,$19,000,$20,000,$22,000,$24,000,$26,000,$28,000,$30,000,$35,000,$40,000,$45,000,$50,000,$55,000,$60,000,$65,000,$70,000,$75,000,$80,000,$85,000,$90,000,$95,000,$100,000
Style
Choose more »
Make
Choose more »
Type
Exterior Color
Choose more »
Engine
Transmission
Features
Choose more »
Drive Type
Fuel Type
Fuel Economy
Interior Color
Choose more »
Doors
Listing Features
Page 1 of 20
You have already selected three cars.
Next »

Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 477 
Gtr7/29/2016 09:17:28 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mike O'Brien
We've purchased 3 vehicles from this dealership and they always provide excellent service. Kenny was friendly and very knowledgeable. This was the easiest car buying experience I've every had. Mike thoroughly explained the finance portion of the transaction and made the loan process very easy.
Bdubs7/29/2016 07:17:18 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Mark Pastre
Always the best service with fast and efficient repairs. I didn't buy my Scion at Germain, but they always treat me like I bought every car I have ever owned here!!!' Mark Pastre in Service is my preferred Service Agent and the most knowledgeable, but all if them are great! If I were looking for an upper Manager, Mark would be the guy!
ddalton057/27/2016 10:38:53 AM
3.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Benard Ogbeide,Tyler Carr
After leasing a new Tundra last week and having such a wonderful experience, I brought my 23 year old son in to lease a new Scion. I have to be fair here and explain how wonderful our sales rep Benard was. He listened, was patient, and worked hard to get our deals done. As a matter of fact, everyone we worked with along the way was great until we ended up in the finance office with Tyler Carr. Keeping in mind that I had such a great experience the week before it's hard for me to be completely negative toward the dealership as I really don't think that's fair. This review is really about our Experience with Tyler Carr. My son is 23 years old and certainly doesn't have the experience in all of the moving parts involved in buying a car. As we went into the finance office, the first thing Tyler asked is why we are not purchasing as compared to leasing. Having already explained this, we again went through our reasons. Come to find out, he was trying to push us towards a purchase for some rediculous term of 84 months. Then he started on gap insurance. I explained that it was tough for my son to get to the payment he was at and that the 30 dollars a month it would add to the payment would affect my him. I explained that we would purchase 3rd party gap for much cheaper. Mr. Carr looked us in the eye and told us we couldn't do that. Now I don't know all the ins and out of auto deals but I have researched this and know that we indeed could. Mr. Carr was very pushy on this issue to the point of arguing with us and then down right insulted us. After telling my son without the gap insurance and if he's in an accident, he would be looking at a bankruptcy. He then followed that up with this exact quote, "if he can't afford an extra 25-30 dollars a month, then maybe he can't afford the car". The last time I checked, that is the customers choice! After some more back and forth, we walked out of his office and ready to go somewhere else. We found our sales rep and explained that we were on the way out. Keeping in mind that this was my sons deal, I told him that he could do whatever he wanted as far as continuing with the purchase or going to another dealership. Because the sales rep Benard had made such a good impression on him, he chose to stay but agreed that we would not be dealing with Tyler at all. I have simply touched on what happened in that finance office as this review would be way too long to write. I am an extremely loyal customer when it comes to buying cars. I had purchased roughly 10-12 vehicles and sent so many friends and family to a local Chevy dealership over the last 20 years. The reason I was at Germain was because the last time I dealt with that dealership, there was a bad experience in the service department that quite frankly left such an impression that I won't buy another Chevy. (Purchased a Lemmon) Imagine if I had not been there with my son as he has no experience in buying a vehicle. The point of walking into finance is to sign your papers and leave with your car. Tyler almost blew the deal because he was selfish, insulting, and pushy. At this point, I won't condem the dealership as I am hoping it's just a bad attitude from one person. The experience with everyone else involved from Benard to the sales manager to Asher in finance was really good. However, as customers we have a choice of where we make purchases. Tyler Carr should remember this. I can say one thing for certain, if he is involved in any future deal.....not a chance!
Germain Toyota of Columbus responded to this review
7/28/2016
I wish to thank you and your son for your business and the kind words regarding your experience with Bernard. I'm very pleased to know that Bernard provided you the type of experience we pride ourselves on here at Germain Toyota of Columbus. I'm very concerned regarding your comments about your experience in our finance department and sincerely apologize to both of you. I thank you for this feedback and would very much like to speak to you and your son regarding your visit. Would you please give me a call at your earliest convenience at 614-383-5289 so we may discuss this further. Best Regards, Rich Newsome General Manager
HappyPriusOwner577/15/2016 10:15:24 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Adam Castin,Kent Artusi
I've been a customer at Germain since 1999, and it's the quailty of the Toyota cars that brings me back, of course; but the reason I keep choosing Germain is because of the great people who work there. I've worked with Kent Artusi the last three times I've bought my Prius in for its maintenance visits, and he's always so friendly and easy to work with. Thanks for your help, Kent - see you in six months! :-) Also, Adam Castin, who sold me my Prius in 2014, came over to say hi and spend a few minutes catching up while I was waiting for my car. That's why I will always come back here - people actually remember you from 2 years ago! Thanks, Adam - see you when the lease is up on the Prius!
Germain Toyota of Columbus responded to this review
7/15/2016
Thank you for taking time the share your positive experience with our dealership. Our team is dedicated to providing our guest a quality experience and truly cares about our guests. We are happy to know that Kent and Adam did exactly that. We look forward to continuing to provide you with quality service throughout your ownership and Adam will be happy to assist you when you are ready for your next Toyota. Best Regards, Rich Newsome General Manager
Germain Toyota of Columbus responded to this review
7/15/2016
Thank you for your continued business and loyalty to not only Toyota but our dealership. It has been our honor to have you as a Germain customer and we look forward to our continued relationship. Best Regards, Rich Newsome General Manager
Disappointed in a dealership we've used for years7/08/2016 08:18:44 AM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Tyler Carr
We strategically scheduled an appointment for a Tuesday night at 5:30 knowing that we wouldn't face the crowds of the weekend when purchasing our car. Our salesman Kenny had already spent time with us during a weeknight before we arrived so we knew which car we were buying and were already sold on the car. Kenny was fantastic. We were only there to buy it. We didn't leave until 9:30! What is worse is that when we became upset about the wait, there was an excuse made that there were only two people who could do what we needed done and there were several people before us and "Kenny should have told us this." Throwing a fellow employee under the bus is never good and if Kenny would have told us we'd be there until 9:30, the car would have been purchased at Toyota Direct. When we finally got to the back, because my husband is a physician (which they only knew from our financial document) the man actually said "This is for all of the times you've made people wait." I have never experienced customer service like that in my life. I think Germaine is doing well enough financially to hire more people to finish financial documents. We were paying them a lot of money and were treated like we did not matter. My son who lives out of town, was driving through Columbus and wanted to have dinner with us which was very important to us. We told him we would be done by 7:30 or 8 since Kenny told us he had a class at 8 and that is why we scheduled at 5:30. I will never go back to this dealership and would suggest if one doesn't appreciate being treated like an impertinent number whose time has no relevance, they would choose another dealership.
Germain Toyota of Columbus responded to this review
7/08/2016
It is very disappointing to all of us to read of your experience with us here at Germain Toyota of Columbus and we truly apologize. Our dealership is dedicated to providing a customer centric experience as we are sure you experienced with Kenny, however it appears we did drop the ball during your return visit for financing. We do value our customer’s time as we know in this day and age it is a precious commodity and it is never acceptable for any of our team members to make discourteous comments to our guests. We greatly appreciate your feedback so that we may review our internal processes and coverage. We understand your dissatisfaction and frustration yet hope that you will allow us the opportunity to turn your experience around and provide you the level of service you initially received from Kenny. If you would like to discuss your experience further, please feel free to reach out to me at 614-383-5289. Best Regards, Rich Newsome General Manager
Next »
This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
Close 
Germain Toyota of Columbus : Columbus, OH 43232 Car Dealership, and Auto Financing - Autotrader