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Germain Toyota

5711 Scarborough BlvdColumbus, OH 43232
1-866-264-59511-866-264-5951
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Detailing
  • Customization
  • Internet Access
  • Handicapped Accessible
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Why You Should Buy a New Car From Us

Welcome to Germain Toyota Scion of Columbus! Our goal is to give you exceptional service and value that goes beyond your expectations. Our committed sales and service sta ... Read more
Welcome to Germain Toyota Scion of Columbus! Our goal is to give you exceptional service and value that goes beyond your expectations. Our committed sales and service staff have many years of experience satisfying our customers' needs. We are here to answer any questions you may have. From auto financing solutions to new and used cars for sale, and auto repair to car parts, you can be sure to find what you are looking for at Germain Toyota in Columbus, Ohio. We have a great selection of new and pre-owned Toyota and Scion vehicles including the Toyota Camry, Corolla, and Prius. We strive to make every customer's experience enjoyable and to exceed customer's high expectations. Come in today to let us show you our commitment to excellence!

Why You Should Buy a Used Car From Us

Welcome to Germain Toyota Scion of Columbus! Our goal is to give you exceptional service and value that goes beyond your expectations. Our committed sales and service sta ... Read more
Welcome to Germain Toyota Scion of Columbus! Our goal is to give you exceptional service and value that goes beyond your expectations. Our committed sales and service staff have many years of experience satisfying our customers' needs. We are here to answer any questions you may have. From auto financing solutions to new and used cars for sale, and auto repair to car parts, you can be sure to find what you are looking for at Germain Toyota in Columbus, Ohio. We have a great selection of new and pre-owned Toyota and Scion vehicles including the Toyota Camry, Corolla, and Prius. We strive to make every customer's experience enjoyable and to exceed customer's high expectations. Come in today to let us show you our commitment to excellence!

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 394 
fisherman9/03/2015 12:59:11 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Ralph Cumston,Robert Meade,Clayton Freeman
I usually do my own mechanical work - I taught auto-tech at Marion Franklin H.S. Since buying the 2013 Tacoma 4X4 new and it has factory warranty I decided to let the dealer do this work. I was pleasantly surprised when I was met by a service rep. Clayton - he listened to my "complaint" and processed the proper paper work to have the truck checked out - the only unfortunate problem was the fact that the problem had several service bulletins issued about the vibration in this truck - he explained this to me and I went home - 3 days later I went back and told Clayton to forget the problem and focus on the rumble in the truck - he took me to Ralph Cumston - Ralph drove the truck and stated he would get a new driveshaft for it - today 9//3/15 my truck is fixed . In less than a week the problem was solved and I am a happy truck owner - After completion of the work the service writer Robert finished up my experience - a really nice person !! If Steve Germain reads this I want to thank him for his excellent staff in the Fl/ dealership . My sister had a problem with her van and went to see if someone could help her solve the situation she had. Matt Shultz was there to help her - he went way above his job to get her problem solved - two and a half days ,he worked with my sister and I'm sure lost sales he could have made to help her out - she said if she ever buys another Toyota Matt will be the one she goes to - he is an outstanding person and I was glad to meet such a kind and compassionate man in your dealership Dan Truex
Germain Toyota of Columbus responded to this review
9/03/2015
We greatly appreciate your kind words regarding your experience with Clayton and Ralph here at Germain Toyota of Columbus. We are pleased to know that they were able to get your truck running properly with little inconvenience to you. We also thank you for passing along the kind words about your sister's experience with our Florida dealership. We will be sure to share those comments with Steve and the GM. Best Regards, Rich Newsome General Manager
Nguy20158/31/2015 03:17:22 PM
4.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Ralph Cumston,Shaun Cumston,Clayton Freeman
The service was great. Everything was done for a fair and reasonable price and it was all done in a timely manner. Staff was friendly and helpful and very knowledgable.
Germain Toyota of Columbus responded to this review
9/01/2015
We appreciate you sharing your positive service experience as well as the kind words about our team. Best Regards, Rich Newsome General Manager
memphis1317668/29/2015 01:06:14 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Chris Davis
I bought a car from this dealer in 2012 and have had zero problems since. Great quality cars with quality care. Couldn't have asked for better.
Germain Toyota of Columbus responded to this review
9/01/2015
Thank you for your business and your kind words. Please let us know if there is anything you may need. Best Regards, Rich Newsome General Manager
Carguy1278/29/2015 12:56:18 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Shaun Cumston
The service was very professional and friendly my car is running better than before and now I actually have a reliable car. The only dealership I will go through from now on.
Germain Toyota of Columbus responded to this review
9/01/2015
We thank you for sharing your positive service experience and look forward to continuing to provide you with quality service. Best Regards, Rich Newsome General Manager
kyepie8/07/2015 02:13:44 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Luci Green
My husband and I had been searching for a 2007 - 2008 Jeep Wrangler Unlimited for a couple of weeks. We were very specific about what we wanted. We were unable to find one in our home state of Indiana within our price range so we began looking in Ohio. That's when we found the PERFECT one at Germain Toyota of Columbus. We immediately called. My husband spoke to someone (Marlon I think) that said he would call him right back.. but he didn't. My husband decided to call again in the morning. He spoke with Luci Greene. It was still available!! One down side was that they were not able to take a deposit over the phone to hold it for us. So after reviewing the Carfax and photos we decided to jump on it and purchase it over the phone. The process was very simple and they gave us a great deal on our trade in. The next day they DELIVERED it to our home, savings us the 3 hour drive. We realized after they left with our old car that we forgot our daughters favorite CD in the car. A quick email to Luci and she put it into the mail for us!
Germain Toyota of Columbus responded to this review
8/07/2015
Thank you for your business and for your kind words regarding your experience with Luci. We thank you for bringing to our attention that your initial call was not returned and for that we do apologize. We hope you are enjoy your Jeep Wrangler and our happy we were able to return your daughters favorite CD. Best Regards, Rich Newsome General Manager
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