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Nalley BMW of Decatur

1606 Church StDecatur, GA 30033-5905
1-866-619-66851-866-619-6685
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

Nalley BMW in Decatur is the ONLY factory authorized BMW dealership inside I-285. Close to Downtown and Buckhead, we offer convenience, service and a wide selection of BM ... Read more
Nalley BMW in Decatur is the ONLY factory authorized BMW dealership inside I-285. Close to Downtown and Buckhead, we offer convenience, service and a wide selection of BMW Certified Pre Owned Vehicles. Nalley has been voted one of Atlanta's Ten Best Places to Work two years in a row by the Atlanta Business Chronicle - to you that means employees that love their work and care about you!! Come by and see our new home and we'll become your BMW Intown Choice!!

Why You Should Buy a Used Car From Us

Nalley BMW in Decatur is the ONLY factory authorized BMW dealership inside I-285. Close to Downtown and Buckhead, we offer convenience, service and a wide selection of BM ... Read more
Nalley BMW in Decatur is the ONLY factory authorized BMW dealership inside I-285. Close to Downtown and Buckhead, we offer convenience, service and a wide selection of BMW Certified Pre Owned Vehicles. Nalley has been voted one of Atlanta's Ten Best Places to Work two years in a row by the Atlanta Business Chronicle - to you that means employees that love their work and care about you!! Come by and see our new home and we'll become your BMW Intown Choice!!

Dealer Disclaimer

Prices exclude tax, tag, title, registration, Georgia Lemon Law, and includes dealer and electronic filing fees. Colors, options, and trim levels may vary. All Inventory ... Read more
Prices exclude tax, tag, title, registration, Georgia Lemon Law, and includes dealer and electronic filing fees. Colors, options, and trim levels may vary. All Inventory listed is subject to prior sale. Please consult dealership personnel for details.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.5
    Quality Of Work
  • 4.7
    Friendliness
  • 4.4
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 62 
dissatisfiedcustomer8/03/2015 08:29:01 PM
1.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Rene Morris, Chris Kelbecka
I arrived for my 08:30 appointment at 08:25. I left my key with the greeter who said to wait at the breakfast bar for my service provider. By 08:50, I asked the lady at the breakfast bar if she had seen my provider. She replied no & informed someone else. I spoke with 2 more people before meeting my new service provider (not my assigned one) at almost 09:00. Not one of of these four Nalley employees apologizing for my long wait. After my car was serviced, I arrived home to see the low coolant light (which I initially complained about and was supposed to have been addressed) come on again. I returned to the Nalley (nearly 10 miles from my home) where my coolant was topped off, & the light never came on again, causing me to wonder what other components of the service were ignored. I was also informed by the manager that the service provider whom I was assigned (confirmed by both an email & phone call) was never even scheduled to work for that day. I was never asked by the manager, "How can we make this better?" I was disappointed from start to finish, as I paid for the service experience, as I am no longer under warranty. I feel that I have never had a good experience at this dealer unless my service provider was Sherry Nelson, who has since transferred to United BMW Gwinnett. My car is a 2011 BMW 5 series, & I am considering getting a new car in the next year. Nothing about Nalley's service made me want to purchase a BMW from them, even though they are the closest dealer to my home.
hanalee7/21/2015 12:28:50 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Christopher Yarbough
Chris Y. is great at what he does. He was extremely friendly from the moment I walked into Nalley BMW. I got a great deal on the car of my dreams and I'm glad he helped me through the process.
wgoodman1237/10/2015 05:50:34 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Christopher Yarbough
Very good! Test drive was the highlight. Chris Yarbough really knew how to sell the car. Great service and feel like I got a competitive price. Would recommend others for sure!
bhuet7/02/2015 08:15:33 AM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Giancarlo Marrero
I had to get new tires and my car serviced. It was easy to make an appointment. Giancarlo was nice and very straightforward with the work I needed done. Great customer service!
E. Royal6/30/2015 05:48:06 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Tony Crane
My recent visit to Nalley BMW was made great due to Tony Crane. Tony personally made sure that my recent service visit was handled properly. Tony made all the difference by putting the customer first and ensuring a good visit. Thank you Tony!!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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