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Nalley Infiniti of Decatur

1609 Church StDecatur, GA 30033-5999
1-888-533-49341-888-533-4934
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Nalley Infiniti Decatur is the First Infiniti Dealership in the Metro Atlanta area. We are conveniently located only 6 miles from Downtown Atlanta and only minutes off 28 ... Read more
Nalley Infiniti Decatur is the First Infiniti Dealership in the Metro Atlanta area. We are conveniently located only 6 miles from Downtown Atlanta and only minutes off 285.

Why You Should Buy a Used Car From Us

Nalley Infiniti Decatur is the First Infiniti Dealership in the Metro Atlanta area. We are conveniently located only 6 miles from Downtown Atlanta and only minutes off 28 ... Read more
Nalley Infiniti Decatur is the First Infiniti Dealership in the Metro Atlanta area. We are conveniently located only 6 miles from Downtown Atlanta and only minutes off 285.

Languages Spoken

  • Español

Dealer Disclaimer

Prices exclude tax, tag, title, registration, Georgia Lemon Law, and includes dealer and electronic filing fees. Colors, options, and trim levels may vary. All Inventory ... Read more
Prices exclude tax, tag, title, registration, Georgia Lemon Law, and includes dealer and electronic filing fees. Colors, options, and trim levels may vary. All Inventory listed is subject to prior sale. Please consult dealership personnel for details.
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Dealer Ratings

24-Month Overall Rating
  • 3.7
    Customer Service
  • 3.9
    Quality Of Work
  • 4.3
    Friendliness
  • 3.7
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 51 
QuantumBiker12/30/2013 02:46:05 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Lisa Read
Service center is awesome. Everyone is very friendly and helpful and several even know me on sight. I often choose to wait for minor service as the waiting area is very comfortable, great coffee and wifi access. This is my 2nd car I have purchased from this dealer in no small part due to their excellent service department.
Nalley Infiniti of Decatur responded to this review
12/30/2013
Thank you for the kind words and loyalty. We appreciate your business and look forward to continuing our relationship. Please let us know if I may ever be of any assistance regarding your automotive needs. Best, Jim Slezak General Manager Nalley Infiniti Decatur
DJSims11/15/2013 07:42:15 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:William Harris
My visit was a life changing experience. It is great to know that there are good people still out in this day and time. I appreciate everything that they did for me. They made my whole week. I am very satisfied with my purchase.
Nalley Infiniti of Decatur responded to this review
11/19/2013
I am so glad to hear we were able to provide you with a life changing experience at Nalley Infiniti. Please do not hesitate to contact us if we can be of any further assistance. Your feedback is very much appreciated. Kind regards, Jim Slezak General Manager Nalley Infiniti Decatur
mickeyson10/30/2013 12:49:54 PM
2.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Kevin Stroud
After purchasing my pre-owned certified 2009 fx35, with an additional warranty I an now dissatisfied with the non-responsiveness of the financial department. I notified Kevin Stroud of the sale of my vehicle in July of 2013 and requested the unused rebated portion to be processed The non delivery of my refund of the unused portion of the extended warranty has not been received yet and appears to be misrepresented. The warranty states that you can receive a refund if you sell you vehicle and have a remaining unused portion refunded. It's been a few months now and I have not received any refund due me yet, nor have I received any communication of and pending issues that might be holding up the processing of my claim. I just purchased a new 2013 Infiniti GX35 and didn't require this warranty anymore and just wanted my refund due me. I feel that either I was deceived by the terms of the extended warranty of something is drastically wrong with communication with the extended warranty company that Infiniti of Decatur uses or Infiniti of Decatur itself.
Nalley Infiniti of Decatur responded to this review
11/15/2013
Thank you for bringing your experience to my attention. Please contact me at your earliest convenience so that I may personally work to resolve these issues. You may reach me at 404-994-5421. I look forward to hearing from you. Best, Jim Slezak General Manager Nalley Infiniti Decatur
new2decatur10/28/2013 09:18:47 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:
Unfortunate reality of all cars is that sooner or later the car will have some issues. At times, those issues might be difficult to reproduce when you go for service. A car is more than transportation. It is responsible for the safety of you and your family while you are in the car. We had a problem that somehow could not be replicated despite a detailed explanation of the issue. Jeff Chrisitian seemed to be bothered by our insistence to find the issue and ultimately my family's safety was compromised as a result. Bottom line is that the issue was determined by the service department management, but unfortunately this was after there was another failure and the car became immobilized due to our mechanical issue. It should not have happened. We expected better service and professionalism. We have since found a different dealership for service that seeks to address issues the first time every time. I am writing this review to only try to help prevent someone else's family from having to withstand the same experience.
Nalley Infiniti of Decatur responded to this review
11/01/2013
Thank you for bringing your experience to my attention. You and your family’s safety is very important to me and I am sorry to hear it was compromised. I have researched to find your contact information but am coming up short as I do not have your name or an email address. Because of the urgency of this situation it is important to me that I personally speak with you as soon as possible. Please contact me at your earliest convenience at 404-994-5421. I look forward to hearing from you. Kind regards, Jim Slezak General Manager Nalley Infiniti Decatur
AlexJB10/27/2013 03:03:43 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mike Schaefer
I had a great experience at this dealer working with Mike Schaefer. We had been to other dealerships but this is the one that had the best price and service. I definitely recommend this dealer and Mike.
Nalley Infiniti of Decatur responded to this review
10/28/2013
Alex, Thank you for the recommendation. I am so glad you enjoyed working with Mike and all of us at Nalley Infiniti of Decatur. We hope to continue earning your future business. Please let me know if I can ever be of any assistance. Best wishes, Jim Slezak General Manager Nalley Infiniti Decatur
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