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Hoffman Ford/Lincoln

600 Connecticut BlvdE Hartford, CT 06108
1-855-443-02171-855-443-0217

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Hoffman Ford Lincoln in East Hartford, CT.treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car deale ... Read more
Hoffman Ford Lincoln in East Hartford, CT.treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! At Hoffman Ford of East Hartford we carry the following Ford models Ford Crown Victoria, E-150 wagon, E-150 van, E-250, E-250 cutaway,Toll Free 1-855-515-8094

Why You Should Buy a Used Car From Us

Hoffman Ford Lincoln in East Hartford, CT.treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car deale ... Read more
Hoffman Ford Lincoln in East Hartford, CT.treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! At Hoffman Ford of East Hartford we carry the following Ford models Ford Crown Victoria, E-150 wagon, E-150 van, E-250, E-250 cutaway,Toll Free 1-855-515-8094 EMAIL US FOR ADDITIONAL DETAILS!

Dealer Disclaimer

Price excludes state and local tax, registration fees, and dealer conveyance fee or processing fee.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.8
    Friendliness
  • 4.8
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 83 
RRTOTTEN5/22/2015 07:13:11 AM
4.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Kristin Skiba
30K. Mile service performed correctly and on time. Kristin was friendly and knowledgeable. Car was cleaned and ready at the time stated. Price was less than expected.
Hoffman Ford Lincoln responded to this review
5/22/2015
Hi RRTOTTEN, Thank you for choosing Hoffman Ford Lincoln for your vehicles service needs. We are pleased to hear you had an excellent experience working with our advisor Kristin. Kristin is always happy to help address any concerns you have with your vehicle and get you back on the road as soon as possible. We look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
Dan5/12/2015 05:23:24 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Janetta Marrero
I go to Hoffman ford in east Hartford to get any service done to my car or my families vehicles. When I go I always speak to Jeanetta and she has been very loyal to our family. She is always willing to go the extra step and help us. I brought my sister's car in the other day for some leaks and Janetta explained the issues that were wrong with the vehicle and explained the process of how the mechanic will repair the vehicle. Other service advisor have not given us the great service she does. My vehicle was damaged by a service advisor last year at Hoffman ford. My first thought was to never come back and write bad reviews. But because of Janetta's great service and loyalty to myself and my family I still go to Hoffman ford. If she ever left Hoffman. I may have to take my business somewhere else.
Hoffman Ford Lincoln responded to this review
5/13/2015
Hello Dan, Thank you for choosing Hoffman Ford for your vehicles service needs. We appreciate the feedback on working with our advisor Janetta. She is always happy to address any questions or concerns you may have with your vehicle and goes above and beyond. We appreciate you and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
satisfied customer5/08/2015 05:32:37 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Alena - internet responder.
Saw a vehicle advertised on their website. Sent in an e-mail for more information. Set up a time later in the day to come up and see the used vehicle. The car is a 2007 Lincoln Town Car. Met with Adam Foley, inspected vehicle, took it for a test drive. This was a Saturday afternoon. In less than an hour the whole transaction was completed. Adam Foley is a young salesman, who either had the answer to any questions or got the answer from somebody else. No baloney as at a lot of dealerships, just a straight forward sales transaction with a very professional young man and an excellent dealership. The following Monday was our delivery date. Once again, Adam had everything set and ready to go. At this time we met with Fran Marinaro, business manager. This is normally the worst part of purchasing a car. Push, push, push. Extended warranty, undercoating, lifetime body protection, etc. But none of this with Fran. Did his job professionally and courteously. Explained the options available. No push, well-done Fran. Can't wait to need another vehicle. Excellent job Adam & Fran.
Hoffman Ford Lincoln responded to this review
5/12/2015
Hi satisfied customer, Thank you for choosing Hoffman Ford Lincoln for your recent purchase. We are thrilled to read your feedback on working with our sales consultant Adam Foley, and business manager Fran Marinaro. We appreciate that you trusted the knowledge and commitment of Adam to get you into the right car. We trust you are enjoying your Lincoln Town Car. Let us know if you have questions or service needs. Thank you for sharing your story! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
Hoffmanfordbuyer5/02/2015 12:03:18 PM
4.7
Overall Rating
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:The Hoffmans support of FAVARH was the key for us. We very much appreciate his involvement. There are actually other dealerships that are more convenient for us.
I went to this dealership because they are very supportive of Charities throughout the state. In particular FAVARH and Special Olympics. Ashley Pingree, the salesperson, was great. She gave us all the time we wanted and needed and followup was good.
brando16a5/01/2015 04:58:55 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Janetta Marrero
I have been going to Hoffman Ford for the past year and I will only deal with Janetta Marrero. No matter what the issue is, she is extremely knowledgeable and understanding. The most recent experience I had was just today. My door handle broke (plastic is cheap and cracked), called her in the morning to explain the problem and she said to bring it right over and she would have someone look at it as soon as possible. About an hour or so later, she called to let me know that the handle needed to be replaced. She said the part was in stock and they could have it ready before lunchtime. I was shocked to hear this especially with all the recalls that I would be able to get this situation resolved today. I was told the price upfront, $200 to repair a plastic door handle with labor (not the cheapest) and by 11am the car was ready for pickup. I have spent well over 2,000 in the service department and I will keep coming back because of the awesome experience. Along with the repair, they also washed and cleaned the inside of my car. It sparkles and smells amazing...Thank you Janetta... you should win employee of the month. You are awesome at what you do and thank you for explaining everything to me and telling me everything. Even if it will cost a lot of money, I would rather be told how much everything is going to cost and what the repair entails rather than be in the dark and get a massive bill with all these un-necessary charges. With that I would also like to thank Leon for being an amazing shuttle driver. Although the ride was short, we had a good conversation and he actually explained to me what repair might have to be done and told me everything would be taken care of and it was an easy repair. This is just another example of why I will keep returning to Hoffman Ford, the staff is great, the service is great and the overall outcome is great. If i really had to pick a negative comment, it would be the cost. But hey, every business needs to make money. Great job to the service team, keep up the amazing work!
Hoffman Ford Lincoln responded to this review
5/05/2015
Hello brando16a, Thank you so much for your feedback and your continued trust in Hoffman Ford to keep your vehicle well maintained and running most efficiently. Janetta is always happy to address any concerns you have with your vehicle and get you back on the road as soon as possible. Our Ford team is dedicated to providing exceptional service and delivering a nicely washed and cleaned car with every visit. We appreciate you and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Driven by Trust. Driven by Trust.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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