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Hoffman Ford/Lincoln

600 Connecticut BlvdE Hartford, CT 06108
1-855-515-80941-855-515-8094

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and ... Read more
We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Why You Should Buy a Used Car From Us

We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and ... Read more
We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Dealer Disclaimer

Advertised price does not include state or local taxes, registrations costs or dealer conveyance fee of $499.00.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.6
    Customer Service
  • 4.6
    Quality Of Work
  • 4.7
    Friendliness
  • 4.5
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 263 
Kerry P.5/23/2016 02:25:03 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Chris Sawyer,Jeff Dorman,Kristin Skiba
I recently brought my truck in for an oil change and a minor repair. My service adviser Chris Sawyer was extremely helpful and understanding in scheduling my service appointment and understanding my need to wait while the work was being done. Chris accommodated me in every way by bringing me in on a day that worked into my schedule and letting the tech know that I was waiting in the customer lounge area. Chris kept me consistently updated as to the status of my truck and the need to order parts (which wound up being on-site in the Hoffman's Parts room). While waiting in the customer lounge area the service staff (Chrissy Patkutka and Jeff Dorman) came by to offer me a breakfast sandwich hot off the grill that were being whipped by Hoffman senior management. So not only do I get a cup of complimentary coffee while I'm waiting for my service to be completed but I also get a complimentary breakfast brought to me by the service staff. Chrissy asked me if I wanted seconds and Jeff came back to make sure I was a happy customer (which I totally was). Outstanding! Another service adviser, Kristin Skiba, who knows me from previous service visits also noticed I was there and stopped by to say hi. She asked what I was there for today and told me to let her know if there was anything I needed or if she could be of any service. Outstanding times 2! Chris eventually came to the lounge to let me my truck was ready and was being brought to the pickup area after a quick washing. He went over the work order with me, explained all the charges (which weren't bad) and processed my payment for me. Once done, he escorted me to my truck where he had me check on the minor repair to ensure my complete satisfaction. Outstanding times 3! Bottom line, the combination of all these people asking how I was doing, feeding me and asking if I was happy made for a superior, all around service experience. Chris Sawyer is one of the few service advisers who makes me feel like he is really taking care of me and my service needs. I don't know about you but I'm going back to Hoffman's the next time I need some work done on my truck. Did I already mention OUTSTANDING?
GARY.MOSLEY5/20/2016 02:12:37 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Jeff Dorman
Jeff Dorman renewed my confidence in customer service relationship at Dealerships at a cost to my company of minimum loss thank you again Jeff keep up the good work😊👍
thegoodlife5/19/2016 07:56:24 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Fran Marinaro ,Mike Rivera
Mike Rivera was great. He researched the vehicle I was looking for weeks. He would keep in contact with me and let me know what he had found - even out of state locations. He was professional, personable, and low pressure. When we agreed on a vehicle he had come up with, he went and fought for my price. I left with a new car and a good feeling that we will do more business in the future. Go see Mike and he will set you up.
WCMILLER915/14/2016 03:37:38 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Chris Sawyer,Kristin Skiba
Quick intake. Pleasant lounge area. Out before you know it. Would recommend Hoffman Lincoln to friends and family. It was a pleasant experience. Try it you'll like it.
BOBSADOSKY5/07/2016 06:41:49 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Kristin Skiba
The service was, as it always is very good. This is why I always bring my vehicle here and trust them to work on my truck.
Hoffman Ford Lincoln responded to this review
5/11/2016
BOBSADOSKY, Thank you for continuing to choose Hoffman Ford Lincoln to service your truck. We value your customer loyalty and are always here when you need us. See you again soon! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Hoffman Ford/Lincoln : E Hartford, CT 06108 Car Dealership, and Auto Financing - Autotrader