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Hoffman Ford

600 Connecticut Blvd E Hartford, CT 06108
1-855-515-80941-855-515-8094

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and ... Read more
We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Why You Should Buy a Used Car From Us

We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and ... Read more
We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Dealer Disclaimer

Advertised price does not include state or local taxes, registrations costs or dealer conveyance fee of $499.00.
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Dealer Ratings

24-Month Overall Rating
  • 4.6
    Customer Service
  • 4.6
    Quality Of Work
  • 4.7
    Friendliness
  • 4.4
    Overall Experience
  • 4.3
    Price

Dealership Reviews

1 - 5 of 458 
supranick323/22/2017 09:37:13 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Richard Gonzales,Fran Marinaro ,Eric Reese
Excellent service they all worked great with us very helpful happy with my purchase salesman was very nice with us will be going back soon for other truck.
Hoffman Ford Lincoln responded to this review
3/23/2017
Hello supranick32, Thank you for choosing Hoffman Ford Lincoln and congratulations on the purchase of your new vehicle! We are glad to hear that our team was very helpful and worked with you to ensure that you were completely satisfied with your purchase! We look forward to seeing you again! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
PCONNERY3/20/2017 10:02:44 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Andrew
Overall very happy. Karen kept me informed about the status of my car. I dropped it on a frday and did not get it back until the following Wednesday due to the storm. It all worked out. she was kind enough to give me a discount.
Hoffman Ford Lincoln responded to this review
3/20/2017
Hi PCONNERY, Thank you for trusting Hoffman Ford Lincoln for your vehicle service needs. We are happy to hear that Karen kept you up to date on the status of your vehicle every step of the way and provided you with a discount after your vehicle was delayed due to the storm. We appreciate you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
Margie3/17/2017 08:56:11 PM
4.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Mike Warner
I purchased a new Lincoln MKZ and unfortunately it came in damaged(front bumper). There was some body work that needed to be done so they advised me to bring it in the following week as I was going away for 2 weeks vacation and I wouldn't need the car. In the meantime, we found another 2" scratch on the bottom rear panel passenger side and we asked them to fix that as well. I don't know if it was initially overlooked or it had happened in the week that I had it, but either way, since the car was already in the body shop, we wanted it fixed---even if we had to pay for it. We came back from vacation and the car was still not done. It took an extra day and when we picked it up they had only fixed the initial problem on the front bumper. I was disappointed that they didn't listen to our request. I don't know if they didn't do it because it wasn't "covered by Lincoln",and they weren't admitting fault, but we had wanted it fixed anyway and thought we had conveyed that message to our salesman Mike Warner. However, we did attend the "new owners" meeting and we were very impressed with the whole operation. I'm just hoping in the future that they are as good as they appear to be!!
Hoffman Ford Lincoln responded to this review
3/20/2017
Hello Margie, Thank you for choosing Hoffman Ford Lincoln and for providing us with your feedback about your recent visit. We apologize that the scratch was not addressed properly the first time due to a communication error. I reached out to our East Hartford Body Shop Manager, Bill Larson, and he informed me that he has spoken with you and that you will be returning at your convenience to have our appraisers look at the scratch. We are pleased to read that you enjoyed our new owner event and we look forward to seeing you again! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
Sammys wife 3/16/2017 06:40:45 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Mike Warner,Kevin Warriner,Fran Marinaro ,Billy Genereux
Great customer service, sense of humor and no pressure. I am horribly indecisive and was driving my husband crazy until this dealership! I test drove a few cars here ( two of them twice!!) Mike from Hoffman suffered through all of my questions and test drives like a friend. He was VERY knowledgeable about every car I drove & never let on that I was driving him nuts. From the time we walked in to the time I was handed the keys I felt valued & happy. Thanks Hoffman!! I will only buy cars here now!! So impressed!!
Hoffman Ford Lincoln responded to this review
3/17/2017
Hi Sammys wife, Thank you for choosing Hoffman Ford Lincoln and congratulations on the purchase of your new vehicle! We are pleased to read that Mike was knowledgeable and answered all of your questions. We appreciate you as our customer and are dedicated to ensuring an exceptional experience at every visit. We look forward to seeing you again next time! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
pilatti13/13/2017 03:22:09 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Brian Barbour
Brought my 2015 Mustang in for the 10,000 check up this past Saturday. i was greeted immediately, and taken care of by Brian Barbour. The routine service was done in a timely manner they just could not test drive the car for a vibration in the driveshaft as it was "too windy". It can wait until the next visit.
Hoffman Ford Lincoln responded to this review
3/13/2017
Hello pilatti1, Thank you for trusting Hoffman Ford Lincoln for your vehicle service needs. We are happy to read that Brian and the team greeted you immediately and completed everything in a timely manner. We appreciate you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again next time! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
Hoffman Ford : E Hartford, CT 06108 Car Dealership, and Auto Financing - Autotrader