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Hoffman Ford/Lincoln

600 Connecticut BlvdE Hartford, CT 06108
1-855-515-80941-855-515-8094

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and ... Read more
We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Why You Should Buy a Used Car From Us

We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and ... Read more
We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Dealer Disclaimer

Advertised price does not include state or local taxes, registrations costs or dealer conveyance fee of $429.00.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.7
    Quality Of Work
  • 4.7
    Friendliness
  • 4.7
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 153 
Freestyling...8/27/2015 07:02:09 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Fran Marinaro ,Ed Carpenter
From the moment I walked in the door the staff was very friendly and attentive. I had the pleasure of spending my time with Ed Carpenter...he was quite knowledgeable, well spoken and polite. He addressed all my needs and concerns. He listened to what I wanted and found it for me. I am now the happy owner of a Ford Freestyle and love it!!! Fran Marinaro took care of the financial aspects and was very friendly, patient and explained things nicely. Both of these gentlemen were upbeat and a pleasure to work with!! The overall atmosphere of the dealership was very pleasant, extremely clean. I would most definitely use this dealership again. I have already recommended them to several people.
RCyr238/24/2015 06:10:03 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Fran Marinaro ,Freddy Calderon
I had a fantastic experience with Fran Marinaro, Ron Brunelle and Freddy Calderon at Hoffman Ford. These two found a car that fit my budget, my needs, and also a car that I actually enjoy driving. This was my first experience buying a vehicle and the process could not have been made any easier than it was with these three. They did not try to push me into anything that I did not want and they took care of me significantly better than I would have expected. These guys were not the typical, pushy salesmen that I ran into at other dealerships, and I greatly appreciated that. I would highly recommend this dealership and these guys to anyone looking to purchase a vehicle.
Leather seats8/15/2015 03:45:28 PM
3.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Worked with Service but can't remember the employee's name.
The atmosphere was nice, the staff was friendly, and the sales consultant that I worked with was great! His name is Matt Riemer. I rated the experience as a 4 because there were a few bugs in the process. I purchased my vehicle about 2 weeks ago and in that time, the battery on the car died and I'm still driving with a dealer plate because there is some issue with the title of the car. Also, when I was stranded after the battery died, I called the number for Hoffman 24 hour towing because it was on the paperwork and when the dispatcher transferred me to a driver, he was very rude. Some of the fees are quite a bit higher as compared to others dealerships. However, in all this I want to make it very clear that the sales consultant, Matt, has helped me every time. As soon as he becomes aware of an issue, he gets right to work resolving it. I feel that type of accountability makes him a strong asset to the Hoffman team.
gwatehouse8/13/2015 10:28:19 PM
4.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Freddy Calderon
Freddy Calderon patiently assisted my wife and I select a Ford Explorer to purchase. Mr. Calderon was pleasant and helpful, he was easy to work with and did not make us uncomfortable or rush our decision.
Hoffman Ford Lincoln responded to this review
8/20/2015
Hi gwatehouse, Thank you for choosing Hoffman Ford for your recent purchase. We appreciate your comments on working with our sales consultant Freddy. Our staff is committed to providing excellent customer service. We trust you are loving your new Explorer. We value what our customers have to say and want to thank you for sharing your story. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
DStew8/09/2015 01:09:18 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jason Peltz,Matthew Riemer
Matt was attentive, but not aggressive. Easy to work with and gave me a great deal. No BS, no pressure. The service department is great there too. Took my old fusion there for 3 years, and would never go anywhere else.
Hoffman Ford Lincoln responded to this review
8/20/2015
Hi DStew, Thank you for choosing Hoffman Ford Lincoln for your recent purchase. We are thrilled to hear you had a great experience with our sales consultant Matt and our service department. Our Ford team strives to ensure you have an exceptional experience. We trust you are loving your new vehicle and look forward to seeing you next time you are in service! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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