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PAUL MASSE CHEVROLET INC.

Rt 44 1111 TAUNTON AVEEAST PROVIDENCE, RI 02914
1-877-661-52421-877-661-5242

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Customization
  • Internet Access
  • Comfortable Waiting Area
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

Rhode Island and Southern New Englands Largest Volume Chevrolet dealer. Always over 500 New Chevrolets in stock provideing you "one stop" shopping. Get the exclusive "Pau ... Read more
Rhode Island and Southern New Englands Largest Volume Chevrolet dealer. Always over 500 New Chevrolets in stock provideing you "one stop" shopping. Get the exclusive "Paul Masse One Price Guarantee" we take the hassle out of buying your new Chevy.

Why You Should Buy a Used Car From Us

Rhode Islands and Southern New Englands Largest Volume Chevrolet dealer always offering you over 100 "hand picked" Certified and Pre-Owned Vehicles..all with the exclusiv ... Read more
Rhode Islands and Southern New Englands Largest Volume Chevrolet dealer always offering you over 100 "hand picked" Certified and Pre-Owned Vehicles..all with the exclusive "Paul Masse One Price Guarantee". Paul Masse takes the hassle out of buying your "new to you" car.

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.8
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 189 
Valerie8/30/2015 10:23:09 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Paul Dragich
Never Lease a car before, so didn't know much about the process or how it worked. Mr. Paul Dragich walked us step by step and explain everything to us, he was very patient in explaining things to us, answering our question very honest. The Atmosphere was warm and friendly. I would Highly Recommend. Paul Masse Chevrolet. I give Mr. Paul Dragich A HIGH FIVE
jcardinal19848/27/2015 11:22:01 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Wayne Guindon
Everyone at Paul Masse was amazing, they were able to get me in a brand new truck for the price I wanted. I would highly recommend Paul Masse to everyone that is looking for a new or used Chevrolet. I was extremely happy with how easy the buying process was and how much they care about the customer. I wish I could say the same about other dealers. Kudos to Wayne Guindon for being very polite and answering the many question that I have had!
bethany4408/19/2015 10:39:52 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Paul Dragich
Paul helped us find a car that was spacious enough to fit our family with 5 children. He was very knowledgeable and personable and easy to deal with. We had a great experience at Paul Masse Chevrolet and will continue to do business with them in the future.
Shibs8/19/2015 09:26:21 AM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Wayne Guindon
Great sales from Wayne. Not pushy at all. Great price on my trade in and on the purchase as well. Very happy with the overall process.
87monte8/13/2015 08:00:01 PM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Tejal Santoro,Dave Wellington Sr.
Bought a "certified" pre-owned Chevy Silverado here in April 2014. The only reason I got any sort of a deal on the price was because the certified pre-owned vehicle had physical damage. I spoke with Dave Wellington on the phone prior to driving 1.5 hours to look at the vehicle. Dave brought the vehicle around, and before he could even get out of the truck I saw a dent that had already begun to rust. They told me that the reason that the vehicle was priced so aggressively was because of the physical damage, but that mechanically it was fine, which so far has been true. However, once I got home, another 1.5 hr ride, my wife hopped in the back seat, and being the great mother she is, checked to see how our children would fit. Turns out that all 3 rear seat belts were torn. Both outside ones were still attached, but torn 2/3 of the way through. The middle one was torn all the way through. I find it very hard to believe that seat belts are not part of Chevrolet's 172-point Certified pre-owned inspection process. Instantly, I called to complain and request that this get fixed at their expence. They did agree to do this, but would not let me get the work do at any of the 20+ Chevrolet dealers closer to my home. So, once they ordered the belts (1 week later) I drove another 1.5 hour to get there just to find out that they had ordered the wrong belts and that I would have to come back again...xxx!!!!!!!!!!!!!! Its a Silverado, there must be 100 of them on their lot, couldn't swap some out and fix the vehicle that they own at a later date??? Finally, they offered to send a driver to my house to pick up my truck and drive it back there to get the belts fixed (another week later) and assured me that it would be returned with a full tank of gas. Well, the work was finally complete, but I had less gas than when it left. They must have tried to just re-fill what they had used. I called and spoke with Dave Wellington about this and he told me to come back down, 1.5 hrs, to get my tank of gas. YEAH RIGHT!!!. No offer to mail a gas card, that would be the easy fix. Any half-witted sales man would know that. I will be happy if I never even drive by this dealership again. O yeah, the finance girl had the worst attitude. I would say what I really think of her, but then this review might not get posted.
Paul Masse Chevrolet responded to this review
8/25/2015
Dear Sir, I am very sorry that I was not aware of this situation when it occured over one year ago. We take great pride in our customer service and satisfaction. I have tried to contact you by phone and email so that we could resolve this situation to your satisfaction but I have been unable to reach you. Please reach out to me at your convenience as we strive for 100% customer satisfaction. Thank you. Jean Singleton 401434-1900
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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