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PAUL MASSE CHEVROLET INC.

Rt 44 1111 TAUNTON AVEEAST PROVIDENCE, RI 02914
1-844-470-38921-844-470-3892
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Rhode Island and Southern New Englands Largest Volume Chevrolet dealer. Always over 500 New Chevrolets in stock provideing you "one stop" shopping. Get the exclusive "Pau ... Read more
Rhode Island and Southern New Englands Largest Volume Chevrolet dealer. Always over 500 New Chevrolets in stock provideing you "one stop" shopping. Get the exclusive "Paul Masse One Price Guarantee" we take the hassle out of buying your new Chevy.

Why You Should Buy a Used Car From Us

Rhode Islands and Southern New Englands Largest Volume Chevrolet dealer always offering you over 100 "hand picked" Certified and Pre-Owned Vehicles..all with the exclusiv ... Read more
Rhode Islands and Southern New Englands Largest Volume Chevrolet dealer always offering you over 100 "hand picked" Certified and Pre-Owned Vehicles..all with the exclusive "Paul Masse One Price Guarantee". Paul Masse takes the hassle out of buying your "new to you" car.

Languages Spoken

  • Português

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.9
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 283 
Manuel Leon1/03/2017 01:16:06 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Paul Dragich,Tejal Santoro,Tarren Bolarinho,Jose Medina
Paul Masse Chevrolet in East providence went above and beyond to help me get into my dream truck. I had the pleasure of meeting Tarren (who convinced me to come in), Paul (the sales rep that helped in every way possible and found me the dream truck), Tejal ( did all the magic to make the dream come true), and Jose, who showed me all the tips and tricks to my new truck. Not only was the staff courteous to me, but were also kind to my wife and children. THANK YOU Paul Masse, it was an amazing experience and I will remain a loyal customer. You are the best!!!
Bruce Nixon1/01/2017 06:16:35 PM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:no
I Found 2017 Chevy Silverado 1500 stock # CK7202 at Paul Masse Chevrolet, East Providence, RI on line. I called them and internet specialist Karen said vehicle in stock and because it was RED Tag, sale price was $ 37988. I told her I would come to see vehicle and it would take me an hour to get there. She said she would have it pulled up for me and to see Matt Sousa sales manager. I walked into showroom with my nephew, first time buyer, and salesman Dave Wellington Sr, introduced himself, and he went to see Matt, came back and said he would get vehicle. Look the vehicle up and said was just sold within the hour, but had others like it at the same price. This was substantiated by Matt, sales manager. Dave goes to get one, but comes back with a lower model, nothing close to what we asked for. BAIT AND SWITCH! We left after wasting our time. Dave called us next day to see when we could come to dealership. I said we want a vehicle similar to what we came in for yesterday afternoon, he said he had them in stock, and would call us right back. Four days later still waiting for phone call. Not a dealership to be doing business with as far as we're concerned, especially if you're a first time buyer. Watch out for their deceptive practices!
Paul Masse Chevrolet responded to this review
1/10/2017
Dear Mr. Nixon, Thank you for your feedback. The vehicle that was brought up was one that the buyer, your nephew had expressed an interest in. We did attempt to reach your nephew the very next day as he is the buyer. We have left a few messages but he has not yet had the chance to return the calls. We value all of our customers and want all of our guests to be completely satisfied. Our One Price Policy provides transparent pricing on all of our vehicles. We hope for the opportunity to earn your nephews business. Customer Experience Team
Bruce Nixon responded to this review
1/10/2017
Totally untrue response. We brought in the printed sheet from the internet for stock# CK7202. We gave it to Mr Wellington SR to show Matt Sousa what was suppose to be waiting for us when we got there. The vehicle which Dave brought was a basic custom not the Silvarado 1500 with Z71 packages which we requested. As far as getting back by phone, we called Dave and explained as to what we wanted and to this day after him saying" I'll get right back to you" we're still waiting almost two weeks later. I personally have called Matt Sousa back twice, left a voice mail and the girl answering for him said she'd leave a voice mail and send a quick e-mail to him. So as far as we're concerned, it was clearly a 'Bait and Switch' and now lying about what happened.
Scott Pires12/30/2016 09:13:51 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Gino Bruzzese,Nick Stamatakos
Paul Masse has been a long term member of the local community, here in East Providence. As such, I have become a long term customer. I am currently driving my 6th vehicle from this dealership. The staff always is there to assist you in getting all of your needs met in a competent and professional fashion. The service at every level is superb. They know their vehicles and their customers and consistently meet and most times exceed the standard of excellence in all areas.
ElaineSollecito12/13/2016 09:33:43 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Paul Dragich,Wayne Guindon,Richard Lima,Tarren Bolarinho,Nicole Charbatji
ALL the staff at Paul Masse Chevrolet in East Providence are very helpful, knowledgeable and professional. Paul Dragich is the sales rep my husband and I ALWAYS ASK FOR. Paul, Richard Lima, Wayne Guindon, Tarren Bolarinho, and Nicole Charbatji helped us with our latest visits. They are trustworthy gentlemen. They listened to our concerns and heard us about our own situations. This filled us in on the rebates and discounts available to us. We ended up leasing a new Traverse and purchased a used Trax. We were extremely happy with the whole experience. We have always ended up in the cars we want for the price we want. Using Paul Masse Chevrolet in East Providence is a NO-BRAINER! We have been repeat customers for over a decade now. We have happily referred friends and family, who had the same shopping experience. They too have become repeat customers. DO IT! Use Paul Masse Chevrolet in East Providence!
Camaroguy12312/09/2016 05:51:10 PM
5.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Derek Thistle
I had a terrific experience buying a new Camaro. Derek was informative and helpful in helping me find the car that was right for me. I would highly recommend him to anyone looking to purchase a new car!
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PAUL MASSE CHEVROLET INC. : EAST PROVIDENCE, RI 02914 Car Dealership, and Auto Financing - Autotrader