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PAUL MASSE CHEVROLET INC.

Rt 44 1111 TAUNTON AVEEAST PROVIDENCE, RI 02914
1-877-661-52421-877-661-5242

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Customization
  • Internet Access
  • Comfortable Waiting Area
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

Rhode Island and Southern New Englands Largest Volume Chevrolet dealer. Always over 500 New Chevrolets in stock provideing you "one stop" shopping. Get the exclusive "Pau ... Read more
Rhode Island and Southern New Englands Largest Volume Chevrolet dealer. Always over 500 New Chevrolets in stock provideing you "one stop" shopping. Get the exclusive "Paul Masse One Price Guarantee" we take the hassle out of buying your new Chevy.

Why You Should Buy a Used Car From Us

Rhode Islands and Southern New Englands Largest Volume Chevrolet dealer always offering you over 100 "hand picked" Certified and Pre-Owned Vehicles..all with the exclusiv ... Read more
Rhode Islands and Southern New Englands Largest Volume Chevrolet dealer always offering you over 100 "hand picked" Certified and Pre-Owned Vehicles..all with the exclusive "Paul Masse One Price Guarantee". Paul Masse takes the hassle out of buying your "new to you" car.

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 174 
ca04ts6/30/2015 07:22:51 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jarid Butler
I went in to have a recall done on my vehicle. I didn't want to sit and wait so I went out to look at the cars. 3 hours later, I was driving off the lot with a brand new SUV. Jarid Butler was fantastic, helpful, polite and very enjoyable to do business with.
Peter Holmes6/28/2015 03:52:30 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Paul Dragich,Tejal Santoro
As a previous owner of a Corvette C6 that I purchased in FL and sold privately, I was in the market for a C7 either here in New England or FL. I visited a number of dealers and not just for price comparisons since most were selling at MSRP but rather to gain more insight into just what C7 model and options I wanted. One sales consultant and one dealership stood out head and shoulders above the crowd; Paul Dragich at Paul Masse Chevrolet in East Providence. Whether the dedictated Corvette showroom where Paul was able to quietly and thoroughtly go through the various options including some some unexpected discounts, to the staff at Paul Masse including Tejal Santoro, the business manager, it was all a first class operation. Any serious Corvette purchaser needs to make this dealership a must stop!
kec586/19/2015 07:27:23 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jarid Butler
Jarid was great to deal with,he was very knowledgeable about the Silverado. They offered me a fair price for my trade and most important to me, the deal was done in about an hour. I would recommended friends to this dealership.
Mike6/09/2015 10:28:26 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:JP Habib,Jarid Butler
My salesman Jarid Butler was very friendly and informative. Answered all questions and made this a great buying experience. Very professional young man. Thank you for all the help
JG94036/05/2015 09:15:07 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Richard Lima
Car came with so many issues and every time I went back to dealer they charged me $100 diagnostic fee and then would say this issue isn't covered under your warranty. So I would loose out and keep spending money, Car serviced at Paul Masse five times and didn't even own it for a year. Car came with air bag system code mis fire, it needed to be re set from an accident car was previously in (and that by the way wasn't told to me OR listed in car fax) and Paul Masse wanted $700 to reset air bag module system. I never hit anything to cause that air bag issue. Passenger side light fogged all the time and potential to blow that headlight bulb out (Paul Masse service tech says thats normal all them do that) Tranny hose leaks, new battery put in and voltage still jumps all over from 15%, down to 13% back up to 14% and down to 12%, driver side window won't roll down. I suffered buying this car! Worst experience ever. Mechanics there are mini attorneys and have an excuse for everything. Took a huge loss on this one!
Paul Masse Chevrolet responded to this review
6/19/2015
Dear Sir/Madam: It certainly seems from your comments that we failed to satisfy you. Can you provide us some additional details so we can research what happened and perhaps help you with your repair needs? It is never our intention to not service a customer but without all the details it is very difficult to determine if we can help here. Please email me at scott_wellington@paulmasse.com or you can call me at 401-434-1900. Thank you and look forward to working this out with you. Scott Wellington General Manager
Paul Masse Chevrolet responded to this review
6/23/2015
Unfortunately I no longer own the vehicle I traded it in. So thank you for your response however its a little too late! I wish you people would have been more open to helping me when I owned the vehicle the 11 months I had it!
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