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Hoffman Lexus

750 Connecticut BoulevardEast Hartford, CT 06108
1-866-968-86401-866-968-8640

Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

The staff at Hoffman Lexus is ready to help you purchase a new Lexus or used car in East Hartford. We have a wide selection of Lexus Certified Pre-Owned Vehicles and new ... Read more
The staff at Hoffman Lexus is ready to help you purchase a new Lexus or used car in East Hartford. We have a wide selection of Lexus Certified Pre-Owned Vehicles and new Lexus vehicles.When you visit our car dealership, expect the superior customer service that you deserve. With years of experience and training, the Hoffman Lexus team will get you into the Lexus that was built for you. Get the new or used car by Lexus in East Hartford that you have been dreaming of by calling us now.

Why You Should Buy a Used Car From Us

The staff at Hoffman Lexus is ready to help you purchase a new Lexus or used car in East Hartford. We have a wide selection of Lexus Certified Pre-Owned Vehicles and new ... Read more
The staff at Hoffman Lexus is ready to help you purchase a new Lexus or used car in East Hartford. We have a wide selection of Lexus Certified Pre-Owned Vehicles and new Lexus vehicles.When you visit our car dealership, expect the superior customer service that you deserve. With years of experience and training, the Hoffman Lexus team will get you into the Lexus that was built for you. Get the new or used car by Lexus in East Hartford that you have been dreaming of by calling us now. EMAIL US 4 ADDITIONAL DETAILS!

Dealer Disclaimer

Price excludes state and local tax, registration fees, and dealer conveyance fee or processing fee.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.9
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 250 
XRS4BILL7/05/2015 10:20:14 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Al Ramos,Foy Woody Hammonds
My recent purchase at Hoffman Lexus was both enjoyable and challenging. Due to the fact I boarded a train from NJ and traveled on a one way ticket, in hopes of purchasing a car over the internet via pictures and the word of a salesman. To my delight the salesman was both hospitable and generous, as he picked me up at my hotel the day after I arrived in Hartford and brought me to the dealership. His honest description of vehicle was also appreciated. After a test drive, the vehicle was exhibiting a bad tire, now the challenging part. Was the dealer going to replace the one tire and send me on my way, driving back to NJ with mismatched tires. Mind you the tires still had 50% life on them, and they very well could have. After consulting with my salesman Foy Woody Hammonds, the dealer replaced all 4 with new matching tires. Needless to say I was very pleased in their assessment of the situation. While the service was performed on my vehicle, the salesman took me out to lunch at a great place to eat "Piggy's". After lunch the car was ready and I needed to see Al Ramos in finance. Again, the best dealer experience, even in finance. Yes I bought the extended warranty. Al's patience and forthrightness in explaining everything was greatly appreciated. All the people I talked with at this dealership from the service technicians to the receptionist were both kind and professional. You would think I bought an expensive vehicle, but all this was for an 09 Toyota Corolla XRS. My journey home was much more enjoyable knowing I was traveling on new tires and when I'm ready for a more expensive vehicle, I'll consider Hoffman Lexus.
Hoffman Lexus responded to this review
7/06/2015
Hi XRS4BILL, Thank you so much for choosing Hoffman Lexus for your recent purchase. We greatly value you as our customer and are so appreciative that you chose to come all the way from New Jersey to do business with us. Although there was an initial concern with one of the tires, we knew we could resolve the situation and ensure you are not only satisfied with your vehicle, but safely on the road in your pre-owned Corolla. We are glad you had an enjoyable return trip to NJ and look forward to seeing you in the future when you are ready for another vehicle. It will be our pleasure to assist. Have a great day and thanks again for choosing Hoffman! Kind regards, Susan Lane, Manager of Corporate Reputation, Hoffman Auto Group. Driven by Trust.
Marina127/04/2015 07:00:21 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Al Ramos,Rick Gomez
Rick Gomez was calm and welcoming , he was able to help us with any questions we had. Even we were not certain on the first visit that we want to purchage new car. He made us comfortable with that idea not putting pressure on us and being around for new questions we come up with as we were looking. Him being honest about waiting time and trying to work with us on convenient schedule build more trust. Thank you, Rick! Great job! It will be a pleasure to recommend to all our friends.
Hoffman Lexus responded to this review
7/06/2015
Hi Marina12, Thank you for choosing Hoffman Lexus and sharing your feedback about your recent purchase. We appreciate your kind words regarding Rick Gomez and are glad we were able to accommodate your schedule. Thanks in advance for recommending Hoffman Lexus to your friends and family! We look forward to meeting them and seeing you again! Kind regards, Susan Lane, Manager of Corporate Reputation, Hoffman Auto Group. Driven by Trust.
IRMA17/04/2015 11:18:42 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Jeffrey Dorman
I asked for a 25,000 service appointment within a 3 day period and although they were booked, they asked if I could come in at 7:30 am. I really needed the car done before a big trip, so I agreed. They had no loaners available, which they usually do, so I waited. As soon as I sat down in Jeff, my service rep's office, he asked if I would like breakfast and handed me a menu from a local diner. This is the kind of service I receive from Hoffman's. I had another Lexus when I lived in another state, and although the service was good, it was not as great as this dealership.
R.ALEXMORGAN7/04/2015 06:43:02 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Bob DiNapoli
Service and shuttle rides all went smoothly and timely. I had an oil change and fuel injection service performed. Also had emissions testing done. Bob was helpful and friendly. Thanks
Chloe7/03/2015 07:07:28 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ashley!!
Thank you to all who helped me get into my dream car at Hoffman Lexus! Ashley started me off on this process and was very encouraging that I would find what I was looking for at Hoffman. She was absolutely right. Ryan Mendez took time to review all of my options and found the right car for me-IS 250! Peter Q was also very knowledgable and helpful on the finance end. Lastly, Rebecca Halprin oriented me to my car and off I went! I have been spreading the word about my postive experience here! Thank you all again!!!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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