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Sewell Lexus of Fort Worth

5100 BRYANT IRVIN RDFORT WORTH, TX 76132-3804
1-888-380-53171-888-380-5317

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

At Sewell we make car ownership as rewarding as it can be. Our knowledgeable sales associates and reliable service department provide a second to none purchase and servi ... Read more
At Sewell we make car ownership as rewarding as it can be. Our knowledgeable sales associates and reliable service department provide a second to none purchase and service experience. With all-day Saturday and extended service hours, complimentary after-service car wash and customized finance options, Sewell continues to set the standard. Please visit Sewell.com to see what our customers are saying and to view our entire inventory. Sewell. Obsessed with service since 1911.

Why You Should Buy a Used Car From Us

At Sewell we make car ownership as rewarding as it can be. Our knowledgeable sales associates and reliable service department provide a second to none purchase and servi ... Read more
At Sewell we make car ownership as rewarding as it can be. Our knowledgeable sales associates and reliable service department provide a second to none purchase and service experience. With all-day Saturday and extended service hours, complimentary after-service car wash and customized finance options, Sewell continues to set the standard. Please visit Sewell.com to see what our customers are saying and to view our entire inventory. Sewell. Obsessed with service since 1911.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Dealer Ratings

24-Month Overall Rating
  • 3.7
    Customer Service
  • 3.7
    Quality Of Work
  • 3.7
    Friendliness
  • 3.7
    Overall Experience
  • 3.7
    Price

Dealership Reviews

1 - 5 of 23 
earl9994/10/2015 11:03:34 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Steve Johnson
On march 6th I arrived at Sewell of FW to look at a new RC 350 F Sport which had been described to me by Steve. He had also sent me the specification's and picture via email after I had described what type car I was looking for. When I saw It in the new color (INFRARED), I knew I wanted to take it home That Day. After reaching what I consider a fair price, Steve went to working at warp speed to complete the process that day. (I live 110 miles away and would not be able to return for several days). Steve has also helped with several small problem's I have had since taking delivery. I am really enjoying my new ride and will give Sewell an opportunity to sell me my next car, (this is my third new car to buy from them), But I will be sure to look up Steve Johnson (MY NEW FRIEND) when I do.
Shauna 3/28/2015 09:45:18 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Steve Johnson
We went in to lease a Lexus and ended up leasing not just the Lexus but buying another car. Steve Johnson is amazing, patient and trust worthy. We had the best experience with him and ended up with amazing deals. If you go to Sewell Lexus in Fort Worth definitely ask for Steve. WE LOVE OUR CARS!!!
datsbooksleia2/27/2015 10:44:59 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Izzy Abdul
My wife and I stopped by sewell fort worth on our way to another dealership that had already approved us for a good deal. Upon arriving at Sewell Fort Worth we were greated by a seemingly friendly young man who immediately started showing us the car we were looking at. The car is a 2008 Lexus ES350 with 96k miles. We asked if we needed to replace the timing belt and he answered that the timing belt has been replaced at 90k. Well i did my own research later on and found that this car doesn't have a timing belt but has a timing chain which should last the life of the car. Which tells me he really doesn't know the car he is selling too well. He worked with me for about 2 days trying to match the other dealership. Finally Yesterday i get a phone call from him and started his conversation with " I have good news for you!" and he started listing over the phone what his financing department agreed to offer me. I wrote everything down and told him that i liked what he offered and will be there around 6pm that day. We got there at 6pm and he started pushing toward us paperwork to sign that were different from what he offered over the phone that day. The rate was higher, the loan term was shorter and the payment was higher. His excuse was that he was processing several deals and got confused and may have given me different information. Boloney. So i told him we were not interested and left them quickly. I thought that the old bait and switch scheme was a thing of the past but NO!!! It's alive and well at Sewell Fort Worth. Big disappointment! Of all the dealership i thought that Sewell would have higher standards than the average dealership since they represent such a prestigious brand but unfortunately it wasn't the case. I should have researched them before setting foot in their building.
jeffbbell7/23/2013 02:24:11 PM
2.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Gina Collins, Kent Dawson
I am a previous Sewell buyer, and I had no issues when I bought my CT in 2011. However, something has changed in this company. Last month, my friend and I both purchased new Lexus vehicles from Park Place Lexus in Grapevine. We gave Sewell Lexus of Fort Worth ample opportunity to be our dealer of choice; however, Sewell failed miserably, if only because we never received phone calls in a timely manner. Sewell asked me for my contact info at one point during the process, because the sales manager, Gina Collins, wanted to contact me. I didn’t hear from her until 6 days later, but it was too late. I had already purchased a new Lexus from Park Place. I was ready to move on and forget what had happened, but my friend decided to buy a new Lexus as well. I gave Sewell another opportunity to try and win his business, in addition to winning my future business. I contacted Gina Collins and gave her the details regarding the RX purchase. My friend contacted her multiple times with no response back. This was after she asked for him to contact her. Again, she finally called him, but it was too late. I had initially told her that he was ready to move quickly on a purchase, and he did so with Park Place. I’m not sure what is different at Sewell now, but I will no longer consider them as an option during any buying or service needs. Honestly, a phone call (or email) is not difficult and/or time-consuming. Gina Collins said on both occasions that she could not call us back because of long meetings. Well, then she shouldn’t have requested our contact info. Someone else should have handled it. Basically, Sewell needs to know that they missed out on two buyers within 7 days simply because of no phone calls. These were two transactions that totaled well over $100K dollars (including extended warranties, dent protections, tire/wheel warranty, etc.), not to mention the thousands in future service-related revenue. Word of mouth is important, and unfortunately, these negative experiences leave me with little positive to say about Sewell. Bottom line: if you would like a hassle-free experience, stay away from Sewell Lexus of Fort Worth!!!
nonamefguvggg7/13/2013 07:43:41 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:General manager
DO NOT GO TO THIS COMPANY!!!! They lie!!! They belittle you and the worst one of all was the general manger!! That place disgusts me!! Biggest waste of freaking time!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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