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Sewell Lexus of Fort Worth

5100 BRYANT IRVIN RDFORT WORTH, TX 76132-3804
1-888-380-53171-888-380-5317

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

At Sewell we make car ownership as rewarding as it can be. Our knowledgeable sales associates and reliable service department provide a second to none purchase and servi ... Read more
At Sewell we make car ownership as rewarding as it can be. Our knowledgeable sales associates and reliable service department provide a second to none purchase and service experience. With all-day Saturday and extended service hours, complimentary after-service car wash and customized finance options, Sewell continues to set the standard. Please visit Sewell.com to see what our customers are saying and to view our entire inventory. Sewell. Obsessed with service since 1911.

Why You Should Buy a Used Car From Us

At Sewell we make car ownership as rewarding as it can be. Our knowledgeable sales associates and reliable service department provide a second to none purchase and servi ... Read more
At Sewell we make car ownership as rewarding as it can be. Our knowledgeable sales associates and reliable service department provide a second to none purchase and service experience. With all-day Saturday and extended service hours, complimentary after-service car wash and customized finance options, Sewell continues to set the standard. Please visit Sewell.com to see what our customers are saying and to view our entire inventory. Sewell. Obsessed with service since 1911.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 2.7
    Customer Service
  • 2.7
    Quality Of Work
  • 3.3
    Friendliness
  • 2.7
    Overall Experience
  • 2.7
    Price

Dealership Reviews

1 - 5 of 27 
Unknown3/16/2016 02:10:43 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Joe/ Ben
Undisclosed major damages to vehicle, when I called they gave me a fake promise about fixing it. They also ran my credit several times after I instructed them not to.
Ellemarie3/12/2016 08:58:27 AM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Tony beach, Alyssa hall
I would think that a dealership with this sort of name recognition would at least attempt marginal customer service rather than such poor customer service I almost felt like I was on candid camera. Their business practices are shady at best, if not fraudulent. In fact, I may have to take legal action against them for their blatant price gouging, deceptive tactics and false and misleading information, failure to disclose as well as failure to cover their end of the deal as outlined in the contract. They also owe me money a check that was supposed to have been sent out in an "effort" to account for some of this once it was pointed out to them. Rather than send the check as they claimed (to appease me) they are now refusing to respond to me at all. I knew more about cars than the salesman and I think they actually assumed that me being a women meant I couldn't possibly unserstand the false information he was giving to me.
sofa223/02/2016 02:24:45 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Service dept employees
What an awful experience we had when taking my RC 350 in for the 15,000 mile service. I told the service employee that I had a slow leak in the drivers rear tire. I was called later that day and was informed that I would need a new tire costing in the several hundreds of dollars because I had 2 nails that were too close together to patch. I asked them to hold off on the replacement at the time. I then later took my car to a reputable company to get a second opinion. Very quickly they determined that there were indeed two nails, but only one penetrated and the other was simply removed and did not cause damage. The repair was done free of charge and I did not need a new tire. I have absolutely no faith that my car is in good hands or that I will be properly informed of any future work that might need to been done by this dealership to be fully in my best interest. Not only did this happen, but I was told a 15,000 mile service was done, which included a tire rotation that I paid for and when I got my car back after service. The tire mentioned above was not rotated. It was still in the drivers side rear as it was when it went in for service. We have since contacted the Service Mgr at Sewell Lexus in Ft Worth and were pretty much told the mechanic that worked on the vehicle did nothing wrong and would have no reason to since he would not have benefited whether or not we purchased a new tire or not. REALLY....not very professional of him in my opinion and absolutely horrible customer service and work performed. Will not be returning and will let anyone I know to be cautious before using that location as a service dealership. I wasn't sure who to inform of my issues, but thought this forum would be a good place to start. Thank you for listening and hopefully getting informed as to the fact this particular dealership is not putting in enough effort to ensure proper car of their owners vehicles, which is too bad because my sales experience was fine.
JR Spain10/31/2015 06:33:08 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Derrick, Cedrick
I have been shopping for the perfect SUV for several weeks. Trong Huynh met me and my husband at the door of Sewell Lexus and immediately I felt at ease as we began to discuss what we were looking for. Trong showed us several choices in the RX350 and I found the car for me! The buying experience was easy and stress free. Thanks to all the Sewell professions...job well done. I love my RX350. It is perfect. CSpain
earl9994/10/2015 11:03:34 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Steve Johnson
On march 6th I arrived at Sewell of FW to look at a new RC 350 F Sport which had been described to me by Steve. He had also sent me the specification's and picture via email after I had described what type car I was looking for. When I saw It in the new color (INFRARED), I knew I wanted to take it home That Day. After reaching what I consider a fair price, Steve went to working at warp speed to complete the process that day. (I live 110 miles away and would not be able to return for several days). Steve has also helped with several small problem's I have had since taking delivery. I am really enjoying my new ride and will give Sewell an opportunity to sell me my next car, (this is my third new car to buy from them), But I will be sure to look up Steve Johnson (MY NEW FRIEND) when I do.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Sewell Lexus of Fort Worth : FORT WORTH, TX 76132-3804 Car Dealership, and Auto Financing - Autotrader