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Suburban Buick GMC

21800 S Woodward AveFerndale, MI 48220
1-877-602-99871-877-602-9987
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

Welcome to The Suburban Collection. On behalf of our staff, thank you for giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by o ... Read more
Welcome to The Suburban Collection. On behalf of our staff, thank you for giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.

Why You Should Buy a Used Car From Us

Thank you for visiting Suburban Buick GMC in Ferndale. The Suburban Collection prides itself in offering high quality GM Certified and Pre-Owned cars, trucks, and SUV's. ... Read more
Thank you for visiting Suburban Buick GMC in Ferndale. The Suburban Collection prides itself in offering high quality GM Certified and Pre-Owned cars, trucks, and SUV's. Our team has the knowledge and resources to provide our customers with the best quality lowest price vehicles. Aggressive Internet pricing on all Pre-Owned vehicles! Mention AutoTrader.com when contacting.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price. New vehicle pricing reflects GM Employee Discounted pricing.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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  • Alternative
  • Diesel
  • Electric
  • Hybrid

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Dealer Ratings

24-Month Overall Rating
  • 4.4
    Customer Service
  • 4.5
    Quality Of Work
  • 4.5
    Friendliness
  • 4.4
    Overall Experience
  • 4.2
    Price

Dealership Reviews

1 - 5 of 69 
Peyton3/28/2015 01:10:32 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Timothy Brown
I used my employer's auto purchasing assistance program to start my car buying experience. Notifications were sent out to 3 local dealerships who called me by phone. This is how I first met Tim Brown. He instantly earned my trust with his calm, friendly demeanor. There was no sense of sales pressure or pushy tactics being used; just general questions about what I was interested in. I decided to go to Suburban Buick and meet Tim. It was a great experience. Tim spent a lot of time just familiarizing me with the vehicle and its capabilities while patiently answering the barrage of questions I had for him; again with no push to make a sale. I eventually purchased the Encore and Tim, even after the sale, is still answering my questions. He has been so kind to look up You Tube videos on the features I am trying to understand. You can't ask for a better experience with a car salesman.
megip1243/18/2015 12:18:33 AM
4.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Sydney Bond
Sydney Bond was very professional and very personable. He was patient through the entire purchasing process with me and my family. I'm so glad he was my salesman. Thank you for your service.
Suburban Buick GMC responded to this review
3/18/2015
megip124, We are very happy to hear your purchase met all of your expectations. Congrats on the new car!
yoda3/10/2015 03:51:24 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Falcon Arendell,Sydney Bond,Dan Dimitri,Roger Kabat
Ron moussa in the last week-Edit i purchased this truck for its new features like LDW so truck was given to me .the next day i took it back telling them where is this feature. but they gave me story's of i would not use it . i addressed this to Roger kabat ( repeated ) over and over that i was looking for a truck with all its features fully loaded SLT so your great manager tells me i would get tired of that feature and turn it off because he does. i was really up set at this time i have been a true gm/chevy owner. a few weeks go bye i was in reverse i all most hit a mail box not realizing that their was a malfunction with rear bumper . then it happened i was in reverse this time . i hit a short pole didn't see it. this was out of cameras view the rear bumper alert beep never worked this caused some damage to rear where i couldn't open tail gate no more !! I took truck right back to service (( i have witnesses)) they said yes their is a problem with rear bumper . bring it back its under warranty so i did . after two days this was their excuse that my sub box and amp was the cause of problem this is false !!!! listen if the front beep alert work so should the back ! so they tell me i would have to buy a new wire harness $4000 shame on you !! this was my worst experience at a dealer ship !!! this problem was addressed before components were put in !! if i new your firm was gonna do this to me i would have waited till problem was fixed but my luck what a wast of time .
tweetypie2/20/2015 04:01:42 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Sydney Bond,Mustafa Alomari
i got the best service Iv'e had at a dealership in a long time from Sydney Bond. As I walked to the door he was there opening the door with a smile. I was not sure with my credit challenges if I would get a good interest rate or even qualify for the vehicle I wanted. Sydney put my information in the system. Long story short with the Mustafa in the finance dept. I got a better interest rate than I expected, and the vehicle I came in for. I was also extremely under the weather. They both went beyond what was necessary to make me comfortable. I will refer my family and friends to them. #Customerforlife #Truecustomerserviceexperts #LovingmyTerrain
Suburban Buick GMC responded to this review
3/05/2015
tweetypie, We always appreciate positive feedback and we are happy to hear we met all of your car shopping needs when you purchased your new Terrain. We look forward to servicing your vehicle and helping you out with the next one.
Kk2/17/2015 02:03:56 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Kim White
Awesome!! He was very knowledgable about the vehicle I purchase. Very patient. I would definitely recommend and or refer anyone to Kim White. Thanks Kim and the staff!
Suburban Buick GMC responded to this review
3/05/2015
kk, It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience. We look forward to serving you again in the future.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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