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Criswell Chrysler Jeep Dodge Ram

84 Bureau DrGaithersburg, MD 20878
1-877-697-22071-877-697-2207
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    Get your Instant Cash Offer on your Trade-In

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Call us at 877-697-2207 and see for yourself that Criswell always has the largest inventory and the lowest prices! At Criswell, you - the customer - are our first priorit ... Read more
Call us at 877-697-2207 and see for yourself that Criswell always has the largest inventory and the lowest prices! At Criswell, you - the customer - are our first priority. Every Criswell franchise is rated among the highest in customer satisfaction - that's why over 70% of our customers are repeat or referral buyers.

Why You Should Buy a Used Car From Us

Call us at 888-243-5510 and see for yourself that Criswell always has the largest inventory and the lowest prices! At Criswell, you - the customer - are our first priorit ... Read more
Call us at 888-243-5510 and see for yourself that Criswell always has the largest inventory and the lowest prices! At Criswell, you - the customer - are our first priority. Every Criswell franchise is rated among the highest in customer satisfaction - that's why over 70% of our customers are repeat or referral buyers.

Languages Spoken

  • Español

Dealer Disclaimer

Every vehicle purchased from Criswell Chrysler Jeep Dodge Ram SRT is covered by the Criswell Auto Care Program - 2 years or 4 total oil changes including multi-point vehi ... Read more
Every vehicle purchased from Criswell Chrysler Jeep Dodge Ram SRT is covered by the Criswell Auto Care Program - 2 years or 4 total oil changes including multi-point vehicle inspections - a $120 value for no additional charge! The New Vehicle Internet Sale Price includes rebates and incentives that everyone in our region will qualify for; freight, sales tax, tag fees and a $300 processing fee are additional. You may qualify for additional incentives. The Used Vehicle Sale Price is plus sales tax, tag fees and a $300 processing fee. All prices, specifications, and availability are subject to change without notice. Pictures may be for illustrative purposes only; offers not valid on prior sales. Every Used Vehicle comes with a free CARFAX vehicle history report. Please contact Criswell Honda in Germantown, MD for details and the most current information.
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These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.7
    Quality Of Work
  • 4.8
    Friendliness
  • 4.7
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 230 
xxmikexx3/02/2015 01:10:37 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mike Long,Dan Leithauser,Foster Gambrell
My experience started on Thursday, February 26, 2015 with a phone conversation with salesman Foster Gambrell. I called with questions about trading in my 1998 Corvette that had a significant amount of negative equity, this was after visiting several dealers the 2 previous nights. Foster explained to me that the only way we could make this happen was if I was to purchase a new car with extensive incentives that would "eat up" the negative equity. This information was somewhat discouraging as i wasn't sure a new car would fit into my tight budget. Foster then without any pressure told me his hours and when he would be available if i wanted to come and see what he could do. I then talked with my wife about the options we had, from there we decided to give it shot the next night, Friday, February 27, 2015 , at the Criswell Chevy to purchase a new Colorado Truck but that didn't work out financially as I expected but wanted to try anyway. Immediately following, we took out very short trip across the lot to see Foster at Criswell Chrysler. I reexplained the situation I was in, he remembered almost instantly from our phone conversation and started doing what he could. Since it was after closing time, we decided it would be best to go home with some info and come back in the morning but not before assuring me he (Foster) will get this done for me tomorrow. We met the next day, test drove the Chrysler 200S and went back into his office where he made our 3-4 hour experience feel like we were just hanging out with a bunch of friends laughing and joking while we waited for finance to finalize all the details with our lender. The details finally came back and Foster did what no other dealer could do and that was to get me in a new car that I had specific specifications to meet within my budget. His word the night before prevailed and made mine and my wife's day. The experience didn't end there though, he went on to show me all the ins and outs of the car as well as getting UConnect registered and downloaded on my iPhone before leaving the lot. This was the best car dealer experience I have ever had and will recommend him to anyone in search of a new car. Honorable mentions would include Mike Long, although he didn't have any part of the sale his knowledge of the 200S was much appreciated. He informed me of several details that weren't included online or on the sticker. This experience has changed my outlook on buying from a dealership. Foster is a key asset to the sales team at Criswell and I highly recommend he be compensated for his true worth.
CodyS2/14/2015 06:48:50 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Shawn Thorne
Love my new Jeep!!! Sean was extremely helpful. Went above and beyond in helping me out. Showed me what exactly what I was looking for. Some dealerships try to be pushy towards something you don't want. but not here. I would definitely recommend this place to my friends.
Ambush2/13/2015 09:11:21 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mike Long,Dan Leithauser
Criswell Gaithersburg gave us a very friendly and professional experience. Mike Long and Dan Leithauser answered all of our questions and I will most certainly recommend my family and friends to Criswell .
meball2/07/2015 11:50:08 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Steven Krantz
Got exactly what I wanted for an amazing price. This can be a stressful process but this guy knows what he's doing. Thanks Armand : )
hughrob2/01/2015 02:55:45 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Leon Travis
Leon Travis was a great help, his friendliness, and understanding helped the deal go smooth. He gave good pricing and never forced anything we were not comfortable with
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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