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Bob Bell Ford

7125 Ritchie HighwayGlen Burnie, MD 21061
1-866-716-42621-866-716-4262
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Customization
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

All New Vehicles include BELLCARE! Free Oil Changes, Free Tire Rotations, Free Multi-point Inspections For 2yrs or 24K miles!Free Shuttle Service!

Why You Should Buy a Used Car From Us

We are now offering Free Oil Changes on Pre-Owned Vehicles purchased from Bob Bell Ford, Hyundai, Kia! For 2 years or 24K miles.We also have vehicles that include up to a ... Read more
We are now offering Free Oil Changes on Pre-Owned Vehicles purchased from Bob Bell Ford, Hyundai, Kia! For 2 years or 24K miles.We also have vehicles that include up to a 100K Mile Warranty! All Vehicles are carefully inspected by factory trained technicians. Ask for the Carfax!

Languages Spoken

  • Español

Dealer Disclaimer

PRICING INCLUDES ALL FACTORY REBATES. PRICING EXCLUDES TAXES, TAGS, FREIGHT, AND DEALER PROCESSING FEE.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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  • 3 Cylinder
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  • 12 Cylinder
  • Electric
  • Hybrid
  • Rotary Engine
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Dealer Ratings

24-Month Overall Rating
  • 3.8
    Customer Service
  • 4.3
    Quality Of Work
  • 4.2
    Friendliness
  • 3.9
    Overall Experience
  • 4.2
    Price

Dealership Reviews

1 - 5 of 60 
Baltimore Ratt1/26/2016 06:20:37 PM
5.0
Overall Rating
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Terry James
I had to be a difficult customer. I wanted a light pick-up that got 30 mpg (no one makes this vehicle).. I decided to buy a sedan (for gas mileage). Since I keep vehicles for 10+ years, I had to find a vehicle that met all my needs. Terry James was helpful, and patient. Bob Bell had a large inventory to chose from. I found my car in 30 minutes. They gave me an excellent price. They explained their many options for financing, and I went to my credit union. I found the dealership to be helpful and not pushy. I am very happy with my purchase, and I recommend Terry James and Bob Bell Ford ,
danielle10238912/11/2015 02:41:49 PM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Robin (horrible person)
Unfriendly staff. The guys at the front desk are great, happy and friendly. The ladies who print your invoice are rude and disrespectful. Smile once in a while.
SusieQ12/08/2015 08:22:40 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Cary Locklear
Bob Bell's service department installed a battery in my 2002 Mountaineer August 2014. The battery died in November 2015. I was told over the phone my battery had a 3 year warranty and would be replaced at no charge. They kept the car 2 days. I was told that the battery was bad and they would replace it but I would have to pay a $90 diagnostic fee. So basically my FREE battery replacement cost me $90. So I had no choice but to pay this bogus charge in order to pick up my car. Complete rip off.
unhappy w/bobbell10/18/2015 01:13:22 PM
1.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:N/A
Slow service , Don't fall for the free oil change pitch, unless you have all the time in the world to wait. Don't expect them to know your vehicle or if there are any safety or service recalls. Brought my Hyundai Santa Fee in 2013 and have taken it to other service departments and paid for oil change rather than wait 2 1/2 -3 hours . Always seem understaffed and don't call unhappy because if you get do talk to any one they won't care. Find another Dealer
willdieinthiswaitingroom9/17/2015 05:21:18 PM
2.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Maybe after someone actually works on my vehicle...
Wow, came in for the "quick" lane service that I received as a benefit to buying here. This was a huge reason I bought at Bob Bell. It took 2 hours and 10 minutes to even get my vehicle in the bay. Why? Because for nearly an hour they were only using 2 of 4 available service bays. This is ridiculous. If you don't have the manning to run all the bays when things get busy, stop selling your service package as a perk to buying here. Oh, and they cant be hurting for money, they just renovated the waiting room, basically putting lipstick on a pig. As obscene as an $80 oil change at Jiffy Lube can be, it beats sitting here for well over 2 hours. This place makes "quick lane" a cruel joke.
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Bob Bell Ford : Glen Burnie, MD 21061 Car Dealership, and Auto Financing - Autotrader