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Pfeiffer Infiniti

2930 Breton Rd SEGrand Rapids, MI 49512
1-866-689-03551-866-689-0355

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Internet Access
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Welcome to Pfeiffer Infiniti a Grand Rapids Infiniti dealership serving as your Kalamazoo Infiniti dealer and Lansing Infiniti dealer for 17 years! Driving an Infiniti ... Read more
Welcome to Pfeiffer Infiniti a Grand Rapids Infiniti dealership serving as your Kalamazoo Infiniti dealer and Lansing Infiniti dealer for 17 years! Driving an Infiniti is a luxury in and of itself. Owning one should be, too. At Pfeiffer Infiniti, it is our promise to make sure every aspect of owning an Infiniti is as extraordinary as driving one. We are committed to meeting your highest expectations, from the initial sale to the ongoing care of your Grand Rapids Infiniti, Kalamazoo Infiniti

Why You Should Buy a Used Car From Us

Welcome to Pfeiffer Infiniti a Grand Rapids Infiniti dealership serving as your Kalamazoo Infiniti dealer and Lansing Infiniti dealer for 17 years!

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee and Finance Charges are not reflected in the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.0
    Quality Of Work
  • 5.0
    Friendliness
  • 3.8
    Overall Experience
  • 3.3
    Price

Dealership Reviews

1 - 5 of 31 
phillips13/24/2015 09:33:13 AM
3.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Ha
Ha is a friendly and attentive salesperson and he is pleasant to work with. I had my heart set on an FX35 but after comparing prices at other dealers I realized that every FX35 on Pfeiffer's lot was $2000-$4500 higher than other dealers. I am guessing this is due to the fact that they are the only Infiniti dealer in the immediate area, but it wasn't worth it to me. I'd rather drive to a different city. Which is what I did.
deltaservicerater2/11/2015 10:36:34 AM
2.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Barco?
I have had great interactions with this dealership during purchasing but less so with service. Although the staff is friendly and prompt, they did not reset any of the service intervals during the service event. Overlooking a minor detail such as this brings to bear concern about the completeness of the major work. A minor gripe to some, a cautious warning for the detail-oriented.
Latamster3/28/2014 04:23:39 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Ha Thruong
My salesperson was exceptional. He delivered the exact car I wanted at the price I requested. He was thorough, knowledgeable, and personable. I intend to buy all my future vehicles through Ha Thruong. I highly recommend Pfeiffer to anyone looking to purchase a new or used car.
jamij0911/13/2013 02:15:36 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ha
Our customer service experience with Pfeiffer was fantastic. They really took the time to answer any questions we had about our new car purchase, and sat with us to make sure we understood all the features of our new car before we drove it off the lot. We have also had many follow up calls to make sure we are satisfied with our service. We will continue to buy from Pfeiffer and Ha in the future.
ziva4/04/2013 12:22:05 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Ha Truong
The personal attention I was given from the moment I walked in till I left, kept a smile on my face the whole time.. Ha was awesome, explaining every small question I had even if at times it was trivial.. Ha has called to follow up several times answered my questions and has made me feel very comfortable in dealing with him and Pfeiffer Infinity, --I definitely have praised the attention I recieved to my friends. I left the dealership with several HUGS !!! I love of G37 IPL
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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