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Courtesy Chrysler Dodge Jeep RAM

440 28th St SEGrand Rapids, MI 49548-1202
1-866-386-30831-866-386-3083

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Courtesy Chrysler Jeep Dodge Ram is West Michigan's original Five Star Dealer serving Grand Rapids, Wyoming, Grandville, Holland, Hudsonville, Kalamazoo, Battle Creek, Mu ... Read more
Courtesy Chrysler Jeep Dodge Ram is West Michigan's original Five Star Dealer serving Grand Rapids, Wyoming, Grandville, Holland, Hudsonville, Kalamazoo, Battle Creek, Muskegon and all points beyond!

Why You Should Buy a Used Car From Us

Largest selection of quality New and Used cars, trucks, vans, and suvs in West Michigan! Family owned and operated in West Michigan since 1966. Our commitment to the cust ... Read more
Largest selection of quality New and Used cars, trucks, vans, and suvs in West Michigan! Family owned and operated in West Michigan since 1966. Our commitment to the customer is our number one priority. Courtesy Chrysler Jeep Dodge is West Michigan's original Five Star Dealer serving Grand Rapids, Wyoming, Grandville, Holland, Hudsonville, Kalamazoo, Battle Creek, Muskegon and all points beyond!

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price. All New Vehicles are plus Tax, Title, Lic., Doc. and Dest. Customer must qualify for all applicable rebates. All rebates to dealer. Vehicle may not be as shown. The invoice total may not reflect the factory cost of the vehicle to the dealer.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 5.0
    Customer Service
  • 5.0
    Quality Of Work
  • 5.0
    Friendliness
  • 4.9
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 166 
Angela1/19/2016 12:21:06 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Matt Hoople
I had the pleasure of being referred and dealt with Matt Hoople. My first car buying experience years ago but awful and have always made me nervous to do it again. However this was way different and better than I could of thought. Matt worked with my bank to get the information needed. He knew what I was looking for and was able to suggest vehicle options since I was on the fence with what I Wanted. He made the car buying process light hearted fun and easy going. It was a great time. He was very informative and helpful during the process and even afterwards. Called and asked how the vehicle was going for me, if there was anything I needed help figuring out with all the features in the vehicle. Great experience! would refer this guy anytime
kmark12/21/2015 02:56:32 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Nate Baker, Jon Decker, Laura Betten Lamer
I've written several reviews about Courtesy CDJR over the past several years and it's becoming difficult to come up with new, positive expletives to convey just how good the folks at Courtesy are! I recently took delivery on a 2015 Jeep Grand Cherokee and Joel Noe expertly managed the process from start to finish. He kept me informed about the overall process on a regular basis and certainly far more than I would have expected. I was pleased to find out that Joel gets as excited about the whole car process as I do! There's no question that Joel is a top notch professional who works very hard for his customers. I feel, however, that it's also important to acknowledge all of the other folks who make the Courtesy enterprise what it is as well. I feel privileged to know (on a first name basis, and in most cases last name basis as well) everyone from the owner, Laura, to the Technician who works on my cars, Nate, and almost everyone in between. I'm pleased to say that they are hard working, dedicated, friendly folks who take great pride in insuring that every customer encounter is a positive one! Personally, I feel like a "rock star" when I'm at Courtesy but am happy to say that I believe that most other customers are made to feel the same way based upon my observations while at Courtesy. There's no question that they function as "Team Courtesy" and I wish to thank everyone for making my (and other members of my family) experiences while at Courtesy the absolute best! No exceptions! Team Courtesy is the best!
Hannah McKellar 12/07/2015 10:53:30 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Chris Schutz
Out of all the car dealerships I have been to, the experience at Courtesy Chrysler Dodge Jeep Ram of Grand Rapids, MI was by far the best! My salesman Chris Schutz is very down to earth, funny and personable. He was willing to help me out wherever needed and I could definitely tell that he has a good heart. I would recommend him to any of my friends and family members. During part of the process with buying my car, I had to wait about 25 minutes before speaking with the financial department. I personally did not mind waiting, but Courtesy thanked me for my patience by making sure the car was cleaned at the up-most standard by vacuuming the car, washing the car and even filling up the gas tank prior to me driving the car off the lot. It was very thoughtful and appreciated! I would rate this dealership a 5/5 stars for excellent customer service and professionalism. I will definitely be back to see Chris again the next time I need another car.
Christymc3211/18/2015 03:31:07 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Rick Balkema,Ron DeBose
After buying my car in May, there were a few problems with the car. I had a couple miscommunication problems with Courtesy, the manager, Rick made things right. He wanted to make sure my car was fixed and I was happy with Courtesy. I left extremely happy knowing they wanted to help me and my car. I'm am extremely impressed with the professionalism Courtesy gives to their customers as well as making sure they are satisfied.
Karla M10/18/2015 07:48:42 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Joel Noe
I found the Jeep Grand Cherokee that I was looking for online at Courtesy. Joel Noe took time with me, I did not feel rushed or pushed into my vehicle. I received a great deal and got exactly the Jeep and features I wanted. I would definitely recommend them and would drive my 2 1/2 hour drive to them again!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Courtesy Chrysler Dodge Jeep RAM : Grand Rapids, MI 49548-1202 Car Dealership, and Auto Financing - Autotrader