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Courtesy Chrysler Dodge Jeep RAM

440 28th St SEGrand Rapids, MI 49548-1202
1-866-386-30831-866-386-3083

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Courtesy Chrysler Jeep Dodge Ram is West Michigan's original Five Star Dealer serving Grand Rapids, Wyoming, Grandville, Holland, Hudsonville, Kalamazoo, Battle Creek, Mu ... Read more
Courtesy Chrysler Jeep Dodge Ram is West Michigan's original Five Star Dealer serving Grand Rapids, Wyoming, Grandville, Holland, Hudsonville, Kalamazoo, Battle Creek, Muskegon and all points beyond!

Why You Should Buy a Used Car From Us

Largest selection of quality New and Used cars, trucks, vans, and suvs in West Michigan! Family owned and operated in West Michigan since 1966. Our commitment to the cust ... Read more
Largest selection of quality New and Used cars, trucks, vans, and suvs in West Michigan! Family owned and operated in West Michigan since 1966. Our commitment to the customer is our number one priority. Courtesy Chrysler Jeep Dodge is West Michigan's original Five Star Dealer serving Grand Rapids, Wyoming, Grandville, Holland, Hudsonville, Kalamazoo, Battle Creek, Muskegon and all points beyond!

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price. All New Vehicles are plus Tax, Title, Lic., Doc. and Dest. Customer must qualify for all applicable rebates. All rebates to dealer. Vehicle may not be as shown. The invoice total may not reflect the factory cost of the vehicle to the dealer.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 5.0
    Customer Service
  • 5.0
    Quality Of Work
  • 5.0
    Friendliness
  • 4.9
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 160 
ellejay.vagabondroots8/03/2015 08:08:31 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Matt Hoople
Buying a new car is always a mix of excitement and nerves. Matt Hoople helped me find my perfect fit and went the extra mile with the little things.
JenLyn16207/28/2015 08:49:41 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Scott Boone
My husband and I just purchased our 2nd vehicle from Courtesy. Our search began at Courtesy, since we had a great experience with them when purchasing my husband's Ram 1500 a few years ago. We gathered some information, took a test drive, and received a value for our trade. I was pleasantly surprised that their trade offer was very fair - right off the bat. We didn't make a purchase that first day, because I needed to shop around for piece of mind. I didn't "need" a new car - just wanted one, so I had time to shop. I shopped around and came back to Courtesy. Our sales guy, Joel was very patient with me - answered all my questions and concerns. We had a great experience purchasing a Jeep Grand Cherokee. I would highly recommend Courtesy if you are in the market for a new or used car. They are honest and have a great staff. Scott, the finance guy, was also extremely helpful and knowledgeable.
danski7/25/2015 12:16:21 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Rachel Pendergast
We first hooked up with Courtesy through the USAA car buying service. Rachel Pendergast made the initial contact and turned us over to Matt Hoople. Matt had us lined up with a 2014 Grand Caravan the same day (despite the fact that we were "not nearly ready to buy".) He was very professional, answered dozens of questions and gave us the vehicle we didn.t know we were ready for at a price we were thrilled with. Financing, follow up and service were all first rate. Best car buying experience we have EVER had!!!
CrystleF7/21/2015 09:43:57 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Nicole Benhammou
I have always purchased my cars through Courtesy dealership with my husband. This past experience the sales person was extremely patient with me as this was my first time purchasing on my own. She didn't try to rush me or make me buy a car I wasn't completely comfortable with. I would recommend everyone to go to her, she is extremely patient and truly cares about getting you in the right car.
F-10s from Fowler7/09/2015 11:40:53 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Sarah Wright
As an extremely picky car buyer, I had been looking for my next purchase for months and finally found a vehicle online that I was interested in driving. I had not dealt with Courtesy in the past, so I was somewhat apprehensive, having been had mixed dealership experiences in the past. From my initial "online" conversation with Rachel to our arrival and meeting with Sarah Wright, our sales rep, it was a great transaction! We ended up buying our 2015 200S right out of their showroom, trading in our current vehicle at KBB TI value, and receiving an all around amazing deal. Sarah is/was outstanding...and I would recommend her and Courtesy to anyone/everyone looking for a positive car buying experience. Lynne & Daric Feldpausch
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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