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Courtesy Chrysler Dodge Jeep RAM

440 28th St SEGrand Rapids, MI 49548-1202
1-866-386-30831-866-386-3083

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Courtesy Chrysler Jeep Dodge Ram is West Michigan's original Five Star Dealer serving Grand Rapids, Wyoming, Grandville, Holland, Hudsonville, Kalamazoo, Battle Creek, Mu ... Read more
Courtesy Chrysler Jeep Dodge Ram is West Michigan's original Five Star Dealer serving Grand Rapids, Wyoming, Grandville, Holland, Hudsonville, Kalamazoo, Battle Creek, Muskegon and all points beyond!

Why You Should Buy a Used Car From Us

Largest selection of quality New and Used cars, trucks, vans, and suvs in West Michigan! Family owned and operated in West Michigan since 1966. Our commitment to the cust ... Read more
Largest selection of quality New and Used cars, trucks, vans, and suvs in West Michigan! Family owned and operated in West Michigan since 1966. Our commitment to the customer is our number one priority. Courtesy Chrysler Jeep Dodge is West Michigan's original Five Star Dealer serving Grand Rapids, Wyoming, Grandville, Holland, Hudsonville, Kalamazoo, Battle Creek, Muskegon and all points beyond!

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price. All New Vehicles are plus Tax, Title, Lic., Doc. and Dest. Customer must qualify for all applicable rebates. All rebates to dealer. Vehicle may not be as shown. The invoice total may not reflect the factory cost of the vehicle to the dealer.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 5.0
    Customer Service
  • 5.0
    Quality Of Work
  • 5.0
    Friendliness
  • 4.9
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 172 
author135/25/2016 09:17:32 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Matt Hoople
Matt Hoople was absolutely fantastic to work with. He was upfront and honest with us, which made me much more comfortable with purchasing my vehicle. He was down to earth and very genuine, and I'm glad we had the opportunity to work with him!
Gtwconductor5/24/2016 10:45:14 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Matt Hoople
Just bought our second vehicle this year from Courtesy Dodge. Always a pleasant experience. Matt Hoople does an excellent job again! When we buy our next vehicle Matt will be getting the call!
newbuyer285/21/2016 04:30:55 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Matt Hoople
thank you to matt hoople for helping my sister buy her first car. he was very honest and upfront about the car and its history. this is one of the most quick and easy experiences I've been in that involved buying a vehicle either for myself or anyone else.
Ken Markiewicz4/09/2016 08:01:02 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Laura Betten Lamer, Abbey
Courtesy CDJR just keeps the "hits" coming! This dealership never ceases to amaze me and my family at what experts they are at sales, service and the "art of customer service". Laura Betten Lamer (Courtesy President) has molded her staff to such a high level that they perform like a Seal Team or Army Rangers unit! No matter what the task is, large or small, Team Courtesy always services its customers with friendly, gentle, patient, efficient, knowledgeable, common sense, modest care! After many purchases at Courtesy, my observations about Team Courtesy are only reinforced to convince me that the team treats customers like they would want and expect to be treated if they were wearing the customer's shoes. Although it seems like a simple concept, there's no question that they "walk the walk and talk the talk" at Courtesy and let customers know that they really want and do appreciate your business! My family's most recent experience was just a few weeks ago and involved the sale of a 2016 Jeep Cherokee Limited to one of my daughters. After 10 years, it was time for her Dodge Caliber to be "retired". They made the transition to the new Jeep "friction free and seamless"! The expert customer care began with Brent Locey and Rob Grabill in service and proceeded to involve Joel Noe and Abbey his assistant in sales when it became obvious that maybe the best financial option involved trading in the Caliber and buying something new. Even though Joel was on vacation, he was in touch several times per day while Abbey worked directly with my daughter in making the selection of the perfect car for her. At the time of closing, Joel and Abbey completed the paperwork in efficient, timely fashion and made sure that she was well versed in all of the new features of the car. Before we left, Laura Betten Lamer, Ed Buck, and Curt Campau each made it a point to introduce themselves to her, let her know that they were "at her service" for any future needs, questions or concerns, and thanked her profusely for her purchase (her first new car not on dad's dime)! I could go on for paragraphs and paragraphs about just how great the folks at Courtesy are but it's time to stop. I'll just summarize and say "Team Courtesy, YOU ROCK!"
Larisa J Vasquez3/14/2016 08:08:28 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Matt Hoople
I was very nervous going alone and looking for a vehicle, Matt Hoople reassured me that everything would work out. It did and found a car at a price i was looking for as well as payments. Easy to work with, and very patient answered all my questions as well. Thanks again From Sabrina it shows my kid name up here idk why..
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Courtesy Chrysler Dodge Jeep RAM : Grand Rapids, MI 49548-1202 Car Dealership, and Auto Financing - Autotrader