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New Country Mercedes-Benz

1 Weston StreetHartford, CT 06120
1-877-841-91231-877-841-9123

Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Thanks for choosing New Country Motorcars in Hartford Ct. for your Mercedes-Benz needs. We invite you to be our guest and enjoy an incredible experience in both sales an ... Read more
Thanks for choosing New Country Motorcars in Hartford Ct. for your Mercedes-Benz needs. We invite you to be our guest and enjoy an incredible experience in both sales and service. Nothing will stand in our way of making you a satisfied client!

Why You Should Buy a Used Car From Us

Thanks for choosing New Country Motorcars in Hartford Ct. for your Mercedes-Benz needs. We invite you to be our guest and enjoy an incredible experience in both sales an ... Read more
Thanks for choosing New Country Motorcars in Hartford Ct. for your Mercedes-Benz needs. We invite you to be our guest and enjoy an incredible experience in both sales and service. Nothing will stand in our way of making you a satisfied client!

Languages Spoken

  • Español
  • Deutsch
  • Italiano
  • Русский
  • Polski
  • Português

Dealer Disclaimer

Advertised price does not include state or local taxes, registration costs or dealer conveyance of $499.00.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.2
    Customer Service
  • 4.4
    Quality Of Work
  • 4.4
    Friendliness
  • 4.1
    Overall Experience
  • 4.1
    Price

Dealership Reviews

1 - 5 of 74 
Pomfsceojosephm7/23/2016 11:44:08 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Dan SullIvan , Brenda
Let me start that when I was initially going to buy a Sprinter for our business I was hassled, pushed and relentlessly contacted by other Mercedes dealerships. I had the pleasure to deal with Dan Sullivan of New Country and he understood we're in business and businesses buy vehicles. He provided in-depth information and had the most knowledge about Sprinters and he never pushed us once. After dealing with so many dealerships we were so happy with his professionalism we decided to move forward with him and we actually ended up driving away with a 4x4 Sprinter at a very comfortable price. He did everything including setting up complex logistics to get the Sprinter we wanted. Fast forward 1700 miles later. The Sprinter's transfer case locked up when driving down the road we had a previous issues engaging and disengaging the 4x4. At 8 pm Dan answered his email and told us who to call. That evening our Sprinter was put on a flatbed and brought directly up to new country the very next morning they took a look at it almost first thing and they have found there was a defective transfer case and internal gearing problems they order a new transfer case and believe it or not they had it swapped out and the truck ready the very next day! They have the van done one day early than what they initially told us I would incredibly grateful because they know this truck is what we used to make money for our business. I couldn't be happier with the sales staff the customer service and the technicians at new country they have rightfully earned our business as a company and being a business owner myself I appreciate true customer service as we do the same for our customers as well. We will purchase more vehicles from them in the future for all of our Sprinter needs. Thank you New Country! Joseph MontuorI CET/CEO Peave of Mind Fire & Security LLC www.pomfire.com 855-997-4POM
Jaeger7/13/2016 04:48:57 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Mohammed Salem, Bijal Upadhyay, Nelson Daswani
The customer service staff at New Country Mercedes Benz of Hartford is top notch. I have worked with Mohammed Salem and Bijal Upadhyay. Bijal is extremely knowledgeable of the computer and electronics in the car with regards to the somewhat complex navigation system and other convenience functions of the car. She definitely will make sure that any questions you have with regard to the operation of the vehicle are resolved. Mohammed is a superb associate who makes sure that your session at he dealership is comfortable and successful for the reasons that you may be there
Completely satisfied7/08/2016 03:43:52 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Dean DiBella (Sales person) and Bijal Upadhyay (Product Concierge)
My husband and I had really the best experience and excellent customer service since we arrived to New Country Mercedes-Benz. We are completely satisfied specifically with the salesman Dean DiBella, and the product concierge Bijal Upadhyay. Dean was awesome and great. He did everything he could to make sure we were not only happy with C300 4MATIC but that was exactly what we wanted. At any point, we never did feel pressured to buy. In fact, it was quite opposite. Whole purchase was within 2 hours! He was so welcoming and professional. Generally, car buying is stressful but Dean and his manager made it very easy for us. He made sure that our car would be delivered to our home. At the end, we want to thank Bijal Upadhyay who delivered the car at home on time and explained us how the car works. Bijal had explained vividly all about the luxury car (c-class Mercedes) and took time to make us understand. She also made sure that I am driving comfortably and know all about this luxury car. She is very nice, courteous and very helpful. She is very thorough about her job. We are enjoying our new car and drive. Bijal and Dean are outstanding team of New Country Mercedes-Benz, Hartford, CT. My husband and I will recommend Dean and Bijal to anyone we know wanting to buy a car and we will definitely buy from them to make another purchase Nilanjana Maulik
happycamper6/17/2016 03:53:00 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Sammy Cruz
I had a warranty issue with a 2013 C 300. I was helped by Sammy Cruz who was knowledgeable, efficient and responsive. I had the work done (seems to be fine now) and had the 30,000 mile servicing done, as well. New Country isn't cheap, but you get what you pay for, and they gave great customer service.
portly015/19/2016 03:33:07 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Ron and Melanie
I needed tire pressure adjusted. I called Melanie Dazy, in Sales, through MBrace concierge and when I drove in, Ron Chwalek met me with a handshake when I gave him my name. He had me pull up and I was out in less than 10 minutes. As you read other reviews about Ron you can see what an outstanding service representative he is.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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New Country Mercedes-Benz : Hartford, CT 06120 Car Dealership, and Auto Financing - Autotrader