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Advantage BMW Midtown

2101 San Jacinto GrayHouston, TX 77002
1-844-272-73931-844-272-7393

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Courtesy Shuttle
  • Customization
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
View all services and amenities

Why You Should Buy a New Car From Us

Advantage BMW - Midtown is Houston's Ultimate BMW Center! Combined with Outstanding Selection of New BMW models, our Internet Sales Process will keep the purchase process ... Read more
Advantage BMW - Midtown is Houston's Ultimate BMW Center! Combined with Outstanding Selection of New BMW models, our Internet Sales Process will keep the purchase process convenient, informative, and enjoyable!!! Advantage BMW Midtown continues to receive the highest Customer Satisfaction Scores in both Sales and Service in our Region! Please contact us by calling 866-959-7509 today and see how the other half buys...

Why You Should Buy a Used Car From Us

Advantage BMW - Midtown is one of the Nation's highest volume Certified PreOwned BMW centers... Top 20 in the country! We have the selection of Certified BMW's that offer ... Read more
Advantage BMW - Midtown is one of the Nation's highest volume Certified PreOwned BMW centers... Top 20 in the country! We have the selection of Certified BMW's that offers something for everyone and a Professional Sales Staff which will assist in finding you the perfect car with the most value... Contact us today by calling 866-959-7509 to get started immediately.

Languages Spoken

  • Español
  • Deutsch
  • American Sign Language

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 3.3
    Customer Service
  • 3.3
    Quality Of Work
  • 3.8
    Friendliness
  • 3.0
    Overall Experience
  • 3.2
    Price

Dealership Reviews

1 - 5 of 52 
RambartM3/04/2016 11:00:32 AM
2.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Dustin, Heather
Worst experience on getting a new car! I bought a 328 I BMW 2015 here last November. The seller was amazing and really helpful (Dustin). My car after two weeks of running started to smell weird (actually like cat's pee). I suddenly started to get allergies with no reasons. After a month of owning the car, I went to the car wash, and the personnel from the car wash found mold underneath the carpet on the passenger's side. I thought at the beginning that they might have washed it before sell it to me, and they left the carpet wet. Two weeks later the same smell, and allergies started to come back, but this time it was even worse! There was a lake on the passengers side after two days of continuously rain. Finally I scheduled an appointment at the BMW on Katy freeway. The car was sold to me with a leak on the windshield. They didn't want to fix my car, because they didn't replace the windshield of my car, so the warranty didn't cover that. So I had to take it to league city where I actually bought my car. The car was fixed the first time. They did a horrible job, grease on my carpet, car was dirty and bad quality on the job ( so terrible) . Heather! My advisor handled it really well, and took my car back, and they worked on it again. This time the car had grease on top of the roof, the windshield was super dirty with hand prints, and the car had two scratches on the drivers side. Heather told me that the car was not fixed properly the first time, because they put a mechanic that was getting trained there to fix it. Could you imagined that? These are not a pair of shoes that I took there to get fixed or repaired! Cmon! After this huge issue , I sent Heather an email about the problem , and how bad, and scared I felt to take my car back there, and they haven't answered anything to me about all these issues. This is so sad to see! They sold me a car with an issue, that cost me a lot of my time and effort to be fixed. After the fixed it, they scratched it. A whole Combo (just full of bad consequences) . This is actually my worst experience on getting a new car. I actually feel scared to have to deal with this dealer again. So many negligent people that worked on my car! So sad!
Advantage BMW Clear Lake responded to this review
3/07/2016
We apologize for the situation, Heather has been unavailable for the past couple of days. Tim Nguyen our service manager has left a message at the number we have listed for you. If you would please contact Tim at 281-557-7000 so we can help resolve this matter as soon as possible.
pearls082/18/2016 09:53:46 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Cue Nadaraja, Nathaniel Dickout, Samantha Lindman
I recently purchased my second BMW from Cue Nadaraja and it was such a stress free experience. I felt at ease and was not pressured to make a decision to purchase. Mr. Nadaraja was extremely helpful, thoroughly knowledgable, and assisted in a very professional manner. I am extremely satisfied with my purchase and the great customer service that I received, not only from my sales person, but from every employee who assisted me with my purchase.
OneTw01/27/2016 03:28:46 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Jason Creacy
Just bought my 4th BMW. 2nd from this location. As long as I drive this brand I will continue to buy from Clear Lake BMW. I love my service adviser Jason Creacy. Being that he was a Master Tech before a service adviser allows me to have faith in him. Most Service people feel like salesmen. Which is not a good thing. He is always upfront with me and even when issues arise that are out of the norm he goes above and beyond to rectify the issue. I could sit and talk to him all day even if it drove him nuts. I wouldn't trust anyone else to be honest about what service I needed as well as don't. I wish BMW would train their Employees the way Jason does business. Top notch in my book. Some people can't accept that cars are made by people that are imperfect. Issues will arise and with people like Jason they make things go much smoother. I hope the higher ups notice that his worth is of great importance to the company.
kg3000kg1/06/2016 02:56:17 AM
1.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Chip
I will never use this dealership again. Make sure when you are discussing problems and resolutions get it in writing. This assures that you and your service rep are on the same page. First issue with my car was that the brand new key the square piece that I paid 190.00 for would not synchronize to the vehicle including alarm also. So come to find out its an antenna. 1800.00. Next the car is being worked on I get a call the key still won't sync so they have to order another part but no guarantee that it will work. An extra 900.00. Pick the car up. The car starts but the key is not synced to the alarm. I talked to chip he goes let me talk to the tech. Chip comes back only to tell me. The alarm is another problem and they can take a look at it. Well that's what I thought this whole ordeal was about getting the key synchronized to the car so that it would start and that I would have keyless entry. NOT!!!! NEVER AGAIN!!! Money taken partial service rendered!!!!!!!!!
Advantage BMW Clear Lake responded to this review
1/07/2016
We apologize we didn’t meet your expectations during your service visit to Advantage BMW Clear Lake. There was a progression of module issues which also had to be worked through once we got through the key fob not being recognized by the vehicle. Once all those situations were corrected then we could get the final issue of the vehicle not recognizing all the functions of the key fob. Tim Nguyen, Service Manager 281-557-7004
Jmfranco7/28/2015 05:41:00 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Gus Quintero
Advantage BMW midtown is very supportive with my BMW needs! They are above and beyond my expectations and special thanks to Gus Quintero who always go the extra mile for me! Thanks again
Advantage BMW Clear Lake responded to this review
7/29/2015
Thank YOU for allowing us to service your BMW! We truly appreciate your business and we look forward to serving you again!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Advantage BMW Midtown : Houston, TX 77002 Car Dealership, and Auto Financing - Autotrader