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Northwest Dodge Chrysler Jeep Ram

19616 Northwest FwyHouston, TX 77065
1-877-762-57161-877-762-5716
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    Get a Kelley Blue BookSM Instant Cash Offer

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Customization
  • Internet Access
  • Handicapped Accessible
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Northwest Chrysler Jeep Dodge Ram has all new management and we are very eager to make every transaction a pleasant experience and to make you the best deal possible. Ou ... Read more
Northwest Chrysler Jeep Dodge Ram has all new management and we are very eager to make every transaction a pleasant experience and to make you the best deal possible. Our upfront way of pricing is refreshing and you do not have to play games. Call now for an appointment 866-709-8727. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Our large selection of inventory has something for everyone.

Why You Should Buy a Used Car From Us

Northwest Dodge Chrysler Jeep Ram is changing the way you purchase a Used Car our We Hear You is not a just a slogan but a way of doing business that focuses on the cus ... Read more
Northwest Dodge Chrysler Jeep Ram is changing the way you purchase a Used Car our We Hear You is not a just a slogan but a way of doing business that focuses on the customer buying experience. To ensure that you are happy with your buying experience our Used Cars are protected by our Bring It Back, No Questions Asked Guarantee . This guarantee gives you 3 days or 500 miles to make sure you are happy with your purchase. You also have up to 30 days to get the full purchase price toward another vehicle on trade. Call now to make an appointment at 1-877-762-5716.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 3.9
    Customer Service
  • 4.1
    Quality Of Work
  • 4.2
    Friendliness
  • 3.8
    Overall Experience
  • 4.2
    Price

Dealership Reviews

1 - 5 of 213 
dlbratcher 4/24/2016 11:42:06 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Bob Williams
We had a great experience at Northwest Dodge. Bob is a great guy. Not a typical salesman. He is not pushy and genuinely wants to help. We went there twice. The first time helped us and spent all day trying to get us taken care of. We just couldn't buy at that time. He followed up regardless. Then are car got flooded in the cypress area and we had no choice. He remembered are needs and wants 3 months later and was able to get us where we needed to be. I finally got the Challenger of my dreams. Thanks Bob Williams at Northwest Dodge!
Harrisbigv3/10/2016 01:02:45 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Marion chiaramonte
My service advisor was great her name is Marion Chiaramonte her attention to detail was great as well, she was patience with me as well as the mechanic who worked on the vehicle
mandes3/08/2016 12:25:03 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Carole Alomepe
Great customer service, they will work with what you feel comfortable with consider all options and leave with a smile and relief. I left happy
Preston Wooten2/15/2016 10:25:25 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ed Kristek, Mike Artinian
Although I can assume that all or most of the Northwest Dodge employees are as thoughtful, diligent and dedicated to their profession as was Mr. Kristek, I credit his work and efforts for the great purchase I was able to make. Northwest Dodge should have more sales persons like Mr. Kristek. The key to my appreciation of Ed's value to Northwest Dodge is NOT just what he did for me before the sale (helping to find the right truck, putting me with the right sales persons, informing me on the various qualities of my truck, etc), but what he did AFTER I had made my purchase. Ed continued to help me with minor repairs to the truck, finding me with after market vendors for spraying my bed liner, and also giving me ideas about how to maintain and protect my truck to ensure it will last and give me the best value. Mr. Kristek is a very hard working and honest sales person, and based on the negative experiences I had in looking for a truck before I arrived at NW Dodge, that is a rare combination. Thanks again, Ed. I will be back.
mac2/08/2016 08:59:07 PM
2.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Service department
They have had my car for over a week and it is nowhere near complete. All I brought it in for is a fog light and squeak noise from exhaust. Took 4 days for me to get a loaner. From the looks of it my car is going to be there another week. Called the service manager but he has not called me back.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Northwest Dodge Chrysler Jeep Ram : Houston, TX 77065 Car Dealership, and Auto Financing - Autotrader