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Butler KIA

3355 HARPER RDIndianapolis, IN 46240
1-877-408-14151-877-408-1415
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Services and Amenities

  • Service Centers
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

What makes us stand apart from our competition? (1) Our 20 yr/200K mile Warranty (2) Free loaner car with our Butler Gold Rewards Card (3) 24.95 Oil Change.

Why You Should Buy a Used Car From Us

Everyday at Butler is a SALE Day!! We believe in selling the right car to the right person at the perfect price. We also offer our customers a no pressure sales environ ... Read more
Everyday at Butler is a SALE Day!! We believe in selling the right car to the right person at the perfect price. We also offer our customers a no pressure sales environment where you can make car buying FUN! The Butler Auto Group is a Family Owned and Operated chain of dealers that has been doing business with Integrity since 1966. Come by and meet us and see why Nobody Beats a Butler Deal!

Languages Spoken

  • Español

Dealer Disclaimer

What makes us stand apart from our competition? (1) Our 20 yr/200K mile Warranty on New Kia's (2) Free loaner car with our Butler Gold Rewards Card (3) 3 Years Free Oil ... Read more
What makes us stand apart from our competition? (1) Our 20 yr/200K mile Warranty on New Kia's (2) Free loaner car with our Butler Gold Rewards Card (3) 3 Years Free Oil Changes with a new car purchase with this add print out.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 3.8
    Customer Service
  • 4.0
    Quality Of Work
  • 4.0
    Friendliness
  • 3.7
    Overall Experience
  • 4.0
    Price

Dealership Reviews

1 - 5 of 47 
Mercedes 6/18/2016 12:10:01 PM
2.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:
Leased a car going on 2 months now. 2-3 weeks of having car it wouldn't start MULTIPLE TIMES had to bring it to service about 3x's they kept it for 3 days . Same time this was happening the car starred to sound like a monster truck. I told them about it and they said it was muffler... so just a few days ago I took it to a shop to have muffler fixed Thursday the 16th and they tell me it a resonator and that there was muffler putty put on the part to keep quiet and that it was recently put on there... I'm pissed .. this is not good customer services... and I definitely will be up there soon to voice it ALLL I spoke to some man(sales manager) that told me they would not cover it up... but...you don't work in the service dept. So how the xxxx do you know... that's like me telling you McDonald didn't spit on your sandwich but I'm in the front of the store. EVERYTHING should have been checked before they sold the car EVERYTHING. .so now I have to come out of my pocket to fix something that they seen when they were inspecting it .....you don't wanna go over budget so you try and take the cheap route instead of fixing a xxxx problem ... ok
Butler Kia responded to this review
7/04/2016
Mercedes, we apologize that we did not meet your expectations, but we would like to thank you for providing us with this feedback. At Butler Kia we pride ourselves on providing top-notch service and you are no exception. Please contact us at your earliest convenience so we can work on a solution. Regards, Butler KIa Team
Dreamgirl015/23/2016 01:57:18 PM
4.0
Overall Rating
Customer Service
Quality Of Work
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Steve Blaskie,Kevin Echegaray
I just wanted to give a big THANK YOU, to one of the most amazing dealerships in Indianapolis, In Butler Kia!. From the time I pulled up on the lot until the time I left to go home the service was AWESOME. However, I thought I was signing my life away, and the butterflies that took over my stomach as well as my mind did not make it easy. Believe it or now Kevin Echegary stepped right in , and made it sweet, and painless. You all at Butler Kia are great, and I will definitely do business with you all again!!!!!! T. Cantrell-Edmonds
Butler Kia responded to this review
5/24/2016
We love hearing from our customers so thank you for taking the time write this glowing feedback. It's wonderful to hear that our staff Kevin at Butler Kia was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with him. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Butler Kia Team
Wow7895/18/2016 08:25:45 PM
1.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Finance
Ruined my credit score for 8 months because of inquiries!!! Thanks!!8 credit inquiries!! Wow!! Horrible!!! The finance office has no idea what they are doing !!
Butler Kia responded to this review
6/02/2016
Thank you so much for taking the time to give us this feedback. We're so sorry to hear you had such a negative experience with our dealership during your visit. We would love to be able to speak with you and make this right with you. Please contact us and reference your review. We would like to help resolve this matter with you personally. We look forward to speaking with you soon. Sincerely, Butler Kia Team
long distance disappointment3/19/2016 10:10:11 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Steve Blaskie,Kevin Echegaray
Drove three hours to purchase 2014 Ford Explorer and was very disappointed when we saw the vehicle in person. Saw vehicle online and we questioned one picture where it looked like heavy scrapes on front bumper corner and was told there was NOTHING THERE. Was assured of the vehicles NICE condition by Steve Blaskie and was clearly mislead on OTHER body damage as well. Looked like vehicle was used in off road drivers training course and dealer sales manager sent other employee out to smooth things over which was upsetting the sales manager couldn't even address our concerns himself. Walked away with our money and will buy elsewhere. We laughed about situation on ride home and will NEVER COME BACK! This vehicles price was raised $101.00 later that evening and NO WORK WAS DONE TO REPAIR VEHICLE
Butler Kia responded to this review
4/04/2016
Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and I apologize for the inconvenience that occurred in our sales department. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, Butler Kia Team
Koko car guy2/29/2016 11:03:55 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:RJ Herr,Steve Blaskie,Kevin Echegaray
I had been looking to trade up from my 2006 Mustang V6, and saw a certified used black 2012 Mustang GT Premium on the website that looked very good. I called Friday morning an hour before I headed out and was told the car would be ready to test drive when I got there. Unfortunately, when I arrived it hadn't been washed, which made finding the few paint chips a little more difficult, but it looked good for a 4 year old muscle car. It drove great, had low miles and was equipped just like I would have ordered new. Negotiated an acceptable trade and paid cash. They took it to be washed while finishing the paperwork, it looked much better with a clean exterior. On the drive home I noticed what looked like some bug guts on the windshield. I stopped for lunch and discovered it wasn't that, but chips in the windshield that weren't obvious during the test drive. Three very noticeable chips, and dozens (if not a hundred) very small, pinhead size or smaller, shallow chips across the windshield. Returned to the dealership and was scheduled for a glass repair specialist to look at it the next Monday. After looking at it, he said he could repair the larger chips, but could do nothing for the many smaller ones. I stated that if the car had been clean when I arrived I might have noticed the chips, and would have made replacement of the windshield a purchase condition. The only resolution offered at the time was the chip repair, which did not completely satisfy me. I was later contacted by the store GM, Steve. He offered an apology and a replacement windshield, which is being scheduled for installation in my driveway. His prompt and professional handling of my concern has met all of my expectations! I am now a very satisfied customer and would recommend Butler Kia.
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Butler KIA : Indianapolis, IN 46240 Car Dealership, and Auto Financing - Autotrader