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Benchmark Chrysler Jeep Dodge RAM

1313 Grants Mill WayIrondale, AL 35210-3452
1-866-959-34031-866-959-3403

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Our customer-focused philosophy reflects our commitment to you and your long-term satisfaction. We're proud to serve the Birmingham, Tuscaloosa, Montgomery and surroundin ... Read more
Our customer-focused philosophy reflects our commitment to you and your long-term satisfaction. We're proud to serve the Birmingham, Tuscaloosa, Montgomery and surrounding areas in the sales and service of New and Used Jeep, Dodge and Chrysler Cars Trucks and Sport Utility vehicles.

Why You Should Buy a Used Car From Us

Our customer-focused philosophy reflects our commitment to you and your long-term satisfaction. We're proud to serve the Birmingham, Tuscaloosa, Montgomery and surroundin ... Read more
Our customer-focused philosophy reflects our commitment to you and your long-term satisfaction. We're proud to serve the Birmingham, Tuscaloosa, Montgomery and surrounding areas in the sales and service of New and Used Jeep, Dodge and Chrysler Cars Trucks and Sport Utility vehicles.

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.0
    Customer Service
  • 4.1
    Quality Of Work
  • 3.9
    Friendliness
  • 4.1
    Overall Experience
  • 3.9
    Price

Dealership Reviews

1 - 5 of 37 
Mfcbear3/25/2016 09:24:30 PM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Chris
I own a Jeep Wrangler unlimited Moab special edition. I scheduled an appointment via email and confirmed. Dropped my car off. Called 9 times. No call backs ever received. Had to drive back to get car because I was worried about my car. Showed up and no work had been done on my car. Had to leave and take it with no work ever being completed on it because we were going out of town. So bad. I am a multiple jeep owner and lifetime jeep owner. Very disappointed. At least have the courtesy to return my phone calls when you ha e my $40,000 car in your possession.
Maverick1/30/2016 03:23:29 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jason Mirabito, Nancy Hill
From walking onto the lot and feeling at home, because it is a family owned store, to the delivery it was perfect. I have bought over 20 cars in my lifetime and this was as simple as I can every remember. Once I agreed upon the price, which I felt was good to begin with, but did negotiate a little to help myself:) the financing took no more than 25 minutes. In and out!
Rob6661/22/2016 08:02:37 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Tom Williams
Scheduled recall 2 months in advance. The paperwork was in order upon arrival. Tom Williams called when the Dodge Ram 1500 was ready. The staff was courteous and efficient.
snowy11/18/2015 11:44:47 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Randy
My service experience was well beyond any I'd experienced before, from the beginning, the middle, the last and beyond. Ok...The itniatial visit...shuttle to and from work. After completing the service, I had to return the vehicle. A vehicle was provided for me until service was completed. I received phone calls timely with details of service needed and details of additional service .The additional service was not additionally charged. I do appreciate their integrity and their wanting me as a satisfied returning customer. Randy was great from start to finish.
sln200510/28/2015 08:12:58 AM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Tom
I have tried and tried to make things work with this service department but I have had it. I will go to another city if I have to to keep from dealing with these people. I have left Cliff notes about his teams lack of customer service and attitude. We have a Jeep and two RAM trucks and will not use this service department again. My last call to them yesterday (10/27) about a recall notice was put off by Tom until December 7th. This after being told the day before when I called the first time that they would have someone call me to set it up and when they did not call I called back and was told the same thing again. I told Joush (I think) that I had already called and been told that and he laugh and was very arrogant. Tom did call back however in just a few minutes. This is my account of this one incident, I have had many and they are all with the same results...
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Benchmark Chrysler Jeep Dodge RAM : Irondale, AL 35210-3452 Car Dealership, and Auto Financing - Autotrader