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Benchmark Chrysler Jeep Dodge RAM

1313 Grants Mill WayIrondale, AL 35210-3452
1-866-959-34031-866-959-3403
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Our customer-focused philosophy reflects our commitment to you and your long-term satisfaction. We're proud to serve the Birmingham, Tuscaloosa, Montgomery and surroundin ... Read more
Our customer-focused philosophy reflects our commitment to you and your long-term satisfaction. We're proud to serve the Birmingham, Tuscaloosa, Montgomery and surrounding areas in the sales and service of New and Used Jeep, Dodge and Chrysler Cars Trucks and Sport Utility vehicles.

Why You Should Buy a Used Car From Us

Our customer-focused philosophy reflects our commitment to you and your long-term satisfaction. We're proud to serve the Birmingham, Tuscaloosa, Montgomery and surroundin ... Read more
Our customer-focused philosophy reflects our commitment to you and your long-term satisfaction. We're proud to serve the Birmingham, Tuscaloosa, Montgomery and surrounding areas in the sales and service of New and Used Jeep, Dodge and Chrysler Cars Trucks and Sport Utility vehicles.

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.3
    Customer Service
  • 4.3
    Quality Of Work
  • 4.1
    Friendliness
  • 4.6
    Overall Experience
  • 4.3
    Price

Dealership Reviews

1 - 5 of 32 
protray38/26/2015 04:46:06 AM
3.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Cliff Smith and Tom
I would like to thank the service center at Benchmark Chrysler Dodge Jeep Ram and their SUPER service center manger CLIFF SMITH. I took my Jeep Liberty to them for a heater core problem to be fixed. There were a few problems along the way, but CLIFF SMITH stepped in and made sure that I had the best customer service that Benchmark Chrysler Dodge Jeep Ram had to offer. I waited a couple of weeks to make this review to make sure all is well and it is. My Jeep is all fixed and cleaned (they detailed it). Once again thanks to Benchmark Chrysler Dodge Jeep Ram, Cliff Smith and the entire service center staff. If I had only talked with Cliff Smith, I would have given all 5 stars for everything. Mrs. Thomas-Smith
RoweFred8/18/2015 11:06:11 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Charles P. Piazza
The sales person, Charles, was very friendly and informative. We took a lot of time to make our decision and he was patient with us. He was not the cliche "pushy car salesman" at all. He was very nice.
BBryant8/17/2015 05:49:26 PM
4.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Charles Piazza
Charles Piazza was wonderful. He was so helpful and treated me with the utmost respect. I had visited two additional dealerships and my experience with Charles was by far the best. I could tell he wasn't just focused on selling a car, he wanted me to get exactly what I wanted and had my best interest in mind. I am now the proud owner of a 2015 Jeep Wrangler Unlimited. Charles & Benchmark are highly recommended!
Bustagt697/08/2015 08:56:21 PM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:cliff smith, haley feltman
Service manger are wanna be service manger very rude. Got my oil changed and got 10 miles down the road and the car started smoking and pulled over and called the dealership and they put haley feltmen on the phone and she sat there and argued with me for a few minutes and finally she put cliff smith on the phone and he started cussing at me. Will never use that dealership again. I've had nothing but trouble out of cliff smith. Benchmark cjd
Jeep6/11/2015 05:08:32 PM
4.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Guy Matthews
We had been looking for a 2015 Jeep Grand Cherokee Overland 2wd in Billet Silver. Found ours online at Benchmark. We drove about 2 1/2 hours to this dealership and had an outstanding experience. We would definitely recommend Benchmark and would definitely drive the distance again in the future.
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