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Coggin Chevrolet at the Avenues

10880 Phillips HighwayJacksonville, FL 32256
1-855-495-32171-855-495-3217
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
View all services and amenities

Why You Should Buy a New Car From Us

Coggin Automotive Group is about more than selling cars...much more. Its about getting and keeping Customers for Life by redefining the automotive buying and service expe ... Read more
Coggin Automotive Group is about more than selling cars...much more. Its about getting and keeping Customers for Life by redefining the automotive buying and service experience. We are building long-term relationships by giving car buyers a fair deal and satisfying all of your automotive needs,from financing and insurance to maintenance and repair and then, your next car. Coggin's strategic goal can be summed up as the best dealers in the best markets with the best brands.

Why You Should Buy a Used Car From Us

Coggin Automotive Group is about more than selling cars...much more. Its about getting and keeping Customers for Life by redefining the automotive buying and service expe ... Read more
Coggin Automotive Group is about more than selling cars...much more. Its about getting and keeping Customers for Life by redefining the automotive buying and service experience. We are building long-term relationships by giving car buyers a fair deal and satisfying all of your automotive needs, from financing and insurance to maintenance and repair and then, your next car. Coggin's strategic goal can be summed up as the best dealers in the best markets with the best brands.

Languages Spoken

  • Español

Dealer Disclaimer

**Price excludes tax, tag, dealer installed options, $98 private tag agency fee and $699.00 pre-delivery service fee
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 3.7
    Customer Service
  • 3.9
    Quality Of Work
  • 4.1
    Friendliness
  • 3.7
    Overall Experience
  • 3.9
    Price

Dealership Reviews

1 - 5 of 75 
chris 1/23/2015 05:06:51 PM
4.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Steve, Carey and Travis.
My wife and I arrived at the dealership only looking for a new vehicle. Steve Stewart met us in the parking lot.We told him "we were only looking". He left us to look and didn't tag along as so many sales persons do. We looked at the Tahoes as well as the only Suburban on the lot. After looking at all of them, the 2015 Suburban was what my wife was looking for (right exterior color as well as right interior color). After looking on line and other dealerships, guess it was fate that the right one was on your lot. At no time did we feel pressured to buy the vehicle. Once we decided to "go for it", we let Steve know and he was wonderful in assisting us with all the paperwork and answering any questions we had. We had a budget that we were going to hold fast to, and that is when Steve really started to shine. He went several times to the business office trying to get just what we wanted. He succeeded. Steve had to leave for a short time and Carey assisted us until he returned. Carey showed the same professionalism and courtesy as Steve . All the employees that we came in contact with were that way. In finance, Travis assisted us in the paper work while Steve and Carey took our vehicle to have it detailed, etc. My wife and I had a WONDERFUL experience with this dealership. I will recommend Coggin Chevrolet to my family and friends. Thank you so much Chris and Doretha Barry
Coggin Chevrolet at the Avenues responded to this review
1/27/2015
Chris and Doretha, Thank you for the 5 star review of Coggin Chevrolet at the Avenues. We strive to ensure that every customer receives a no hassle, comfortable car buying experience and I am proud that Steve, Carey, Travis and our team provided you with friendly customer service. Thank you for your business. Congratulations on your purchase and we look forward to serving you again. Bill Elliott General Manager 904-342-6447
cayliewalker89901/12/2015 05:15:39 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:nathan schreiber
In being this was my first personally owned car, the trepidation I felt was obvious for I was unsure of what to expect. After being referred to Coggin Chevy by a friend, I was not let down. Nathan Schreiber was a fantastic salesman that took time in understanding what I wanted and what was not necessary or superfluous for my daily lifestyle. The entire staff was friendly and encompassed and personal and caring attitude. I walked out with my 2013 cruise and couldn't be happier!
Coggin Chevrolet at the Avenues responded to this review
1/14/2015
Caylie, Thank you for the 5 star review of Coggin Chevrolet at the Avenues. We strive to ensure that everyone receives an excellent car buying experience and I am pleased that Nathan provided you with terrific assistance and fantastic customer service. Congratulations on the purchase of your Cruise and we look forward to serving you again. Bill Elliott General Manager 904-342-6447
dsd42621/11/2015 10:27:29 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:unknown
This was by far the most unreal and worst car experience I have ever had at a dealership. We called ahead of time to verify that a specific vehicle was in-stock and even gave the person on the phone a VIN number confirm it. We drove an hour a half to the dealership. When we got there the vehicle wasn't on the lot. We waited over 20 minutes while they were supposedly pulling it from an "overflow lot". Then they told us they did not have the vehicle and they sold it yesterday. When we tried to leave they assured us they could give us a great deal on a more expensive vehicle. I told them exactly what I was willing to pay and exactly what I wanted for my trade in and asked if they could not meet that offer to let me know right then and there so we did not waste any more time. I made it very clear that I did not want to haggle and go back and forth on price and I did not want to waste any more time. The salesman assured me we would have a deal and he wouldn't waste my time. He brought us in a room where for over an hour and a half he attempted to wear us down going back and forth on price. He left the room and came back multiple times. His first offer was $2000 over the amount that I told him I was willing to pay. This was ridiculous considering I made it very clear initially of what I was willing to pay and asked him to not waste my time if he could not reach my price. His second offer was a completely different lesser model of the vehicle, this was a joke. I gave him one last chance to meet my price but his sales manager would not go any lower. This would have been fine had they just told me at the very beginning they could not get to the price. Yes, I would have still been angry that I drove all the way up there for a vehicle they told me they had but didn't. But they made it 10 times worse keeping me there using cheap antics to attempt me to still buy a vehicle. This was shameful unacceptable behavior by a dealership. My wife and I get one day off of work each week and we drove, with our daughter, 1 and half hours to this dealership and 1 and a half hours back. We also spent two and half hours at this dealership. That is five and half hours spent for nothing. I really hope that anyone who reads this that values their time with their family would decide not to support this business.
Domtay050612/27/2014 02:05:29 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Admir, jimmy, Dave, chris
I give this all NEGATIVE STARS!!! My fiancé and I are working to rebuild our credit. We have 5 children and our only transportation broke down so we decided to chance it and apply for a vehicle loan. Admir called us back from coggin and assured us we'd get financed. After test driving and settling on a Honda odyssee we sat at this dealership for 6 hrs before meeting w the financial guy. We were told we were approved and got a great deal on warranties and finally drove home. 3 days later I get a phone. All from admit saying we had to come back in to resign paperwork. A few weeks later we were finally able to both make it back in and say for another 4 hrs to redo everything only to find out we'd lost all of our warranties ! This was after Wed received a welcome call from a bank already!!!! Then another month later, 2 weeks before Christmas Chris the used car manager sends me an email saying we have to return the van we weren't able to get financed!!! I was devastated!!' His response was sorry for the inconvenience!!!! You are taking my vehicle before Christmas when I have 5 children and they verbally told us we were financed !!! Horrible heartless people and a horrible dealership!!! Do not go through them!!! And after doing some research they have done this to other people!!! This place need to be shut down!!! Brandy tM
Mike Livingston11/02/2014 01:35:54 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Admir, David, Brian
Weirdest situation of my life thanks for the memories Coggin Chevrolet of the avenues. Wish I could give negative stars... They didn't have any trucks in my price range so Admir took me to a back lot, looking at some recent trade in 's. There was a great 05 chevy colorado which as I was told hadn't been thru the shop. I was allowed to start it up, it sounded great. A little hard negotiating with Admir and I meet used car sales manager David. He pushes me hard, the truck Obviously needs tires and he assumes other work. However I hold fast on my price... $6500... They say the truck would get fixed up in the next few days, even thru in a 1 month/2000 mile warranty. We sign a contract and I pay the amount in full, via check. The next day is when it gets weird. Admir calls and says the truck needs $3000 worth of work and the dealership cannot sell it to me. I was distraught... I checked my contract it didn't say anything about the vehicle needing to pass safety inspection. When I ask David to explain where in the contract states they can back out of the deal he says, "you don't have the truck so we never sold you the truck". It's been 2 days and haven't resolved this problem.. Moreover they never called me and I continually was told they would. If you have read this far do not trust these folks. I honestly feel like they should honor the deal, fix the truck, and possibly loose money...
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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