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Coggin Toyota at the Avenues

11340 Phillips HighwayJacksonville, FL 32256
1-888-352-74131-888-352-7413
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Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Have you seen the price of gas? We have over 10 models that get over 30 MPG! Please contact our Internet Sales Department in order to receive special internet pricing. We ... Read more
Have you seen the price of gas? We have over 10 models that get over 30 MPG! Please contact our Internet Sales Department in order to receive special internet pricing. We can only honor these low prices if the car is sold through the Internet Sales Department . Thank you very much for choosing Coggin Toyota!

Why You Should Buy a Used Car From Us

Home of the no haggle pricing! Come in and work with our internet sales department to get the best car buying experience. Call today and ask for a member of the Interne ... Read more
Home of the no haggle pricing! Come in and work with our internet sales department to get the best car buying experience. Call today and ask for a member of the Internet sales team.

Languages Spoken

  • Español
  • Русский

Dealer Disclaimer

**Price excludes tax, tag, dealer installed options, $98 private tag agency fee and $699.00 pre-delivery service fee
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Dealer Ratings

24-Month Overall Rating
  • 4.1
    Customer Service
  • 4.0
    Quality Of Work
  • 4.2
    Friendliness
  • 4.1
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 341 
beedub7/14/2015 12:15:30 PM
2.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Kathryn Stater
I love my Tundra, and my fiancé loves her second Highlander, but we just hit the *third* example of how @CogginToyotaAVE is uninterested in helping or following through after the sale. (We should have stuck with @ArlingtonToy, and so should you.)
BFR7/09/2015 06:29:59 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Charlie
We chose Coggins Toyota because we were so disappointed in Keith Pearson from a sales perspective. We ultimately purchased our 2014 Sienna from Gatorland Toyota who dealt with us honestly, directly and fairly. So now we need service and thus we chose Coggins. Which seems to have been a mistake. We scheduled an 11:15 a.m. appointment on Tuesday, July 7th and arrived promptly at 11:15 a.m. Charlie told us he would check on how long it would take to replace a seat heater (we told the service personnel during the 15,000 mile service the seat heater had stopped functioning and were told Coggins would order the part and make the repair during the 20,000 mile service). One hour later we tried to find Charlie to find out the status - we were told by Charlie's supervisor Charlie had gone to lunch and the service department was just starting the seat heater repair which we were told would take at least 3 hours. We are PISSED. We sat patiently for one hour with no information - only to be told we were expected to wait at least another 3 hours. Don finally came out and apologized (too late at this point) - it took another 45 minutes to locate a rental car - and then the icing on the cake. We had heard nothing by 11 a.m. the following day so we called only to find out service personnel had until 6 p.m. and we should not expect the car until then. Well that just sealed the deal on our NEVER returning to Coggins. Got a call at 3 p.m. the vehicle was ready - changed our schedules entirely and came to pick up the vehicle - THEY COULDN'T FIND THE VEHICLE OR THE KEY!!! Keith Pearson here we come.
ThePoet19645/20/2015 02:53:55 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Duane Clinton
This Dealership has provided me with the best car buying experience I've ever know in addition to my service appointments. I want be surprised when they become Jacksonville's number one dealer regardless of make Nathan Brooken Camry Owner
toyotasuv5/15/2015 12:45:30 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Duane Clinton
Duane was patient and informative. He helped making a car purchase a good experience and we are so happy with our decision and love our new vehicle.
DWedington5/12/2015 08:30:02 AM
4.3
Overall Rating
Customer Service
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Duane Clinton
I have been a customer of Toyota for over four years and I want to say a big thank you to Duane Clinton because he went above and beyond to help me out of a bad situation. I appreciated the way he handled my frustration and I am thankful that he was there. My husband and I want to say that there are some good people in the world who really want to help and Duane is one of them. Thank you again for excellent customer service and for my having a wonderful customer experience. ~DeNise Wedington
Coggin Toyota/Scion at the Avenues responded to this review
5/15/2015
Denise, Thank you for the rave review of Coggin Toyota at the Avenues. We would like to thank you for your customer loyalty over the years. I am very pleased that Duane provided you with great customer service. Thank you for your business and we look forward to serving you again! Joe McGuire General Manager
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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