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Town Center Nissan

2310 Barrett Lakes Blvd NWKennesaw, GA 30144-4907
1-877-267-94771-877-267-9477

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Who says you have to be hustled and hassled in buying a car? Peace of mind and quality customer service awaits you at Town Center Nissan, conveniently located off Barret ... Read more
Who says you have to be hustled and hassled in buying a car? Peace of mind and quality customer service awaits you at Town Center Nissan, conveniently located off Barrett Parkway in Kennesaw, Georgia.

Why You Should Buy a Used Car From Us

Our sales consultants are both knowledgeable and courteous; our finance department experts offer a wide variety of financing options, and our state of the art service cen ... Read more
Our sales consultants are both knowledgeable and courteous; our finance department experts offer a wide variety of financing options, and our state of the art service center is a one stop location for service and repairs

Languages Spoken

  • Español

Dealer Disclaimer

Sales Price cannot be combined with other thrid party offers already taken. Price excludes tax, tag, title and Warranty Rights Act fees.
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Dealer Ratings

24-Month Overall Rating
  • 3.0
    Customer Service
  • 3.2
    Quality Of Work
  • 3.4
    Friendliness
  • 3.0
    Overall Experience
  • 3.5
    Price

Dealership Reviews

1 - 5 of 40 
warden19996/20/2015 10:02:44 AM
1.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Erik Albright
I arrived at 8:02 for a simple oil change and to have my tire pressure checked. I was not seen to have my car sent for service until 8:36. There is no need to have two lanes if the sevice staff are only going to serve one lane over the other. All of the Nissan customer's time is precious however, their actions indicate differently. I proactively planned accordingly to avoid the long wait period expected on a Saturday but it appears to no avail. The service staff member added insult to injjury by telling me that the sevice department has a "first come, first serve" policy. I was first before 4 other customers. I am very frustated and down right disappointed in my experience here. Your website states that your customers receive exceptional service here at Towncenter... I think you need to update your Mission Statement because that definately is not my experience.
tm6/14/2015 04:10:55 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Yusef Jalo,Trent Cavalli,Mike Nicholson
Doing business with this dealership was pleasant. I don't like when sales people play games or are pushy. My sales person understood and respected my buying style. Very professional and courteous. Helped me to see the benefits of my new car and I'm grateful. Nice dealership. Awesome staff!
06Frontier6/10/2015 12:56:28 PM
2.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Dominique Goodrow
We were traveling thorough Georgia on I-75 when our truck started to misfire and the check engine light came on. We took our vehicle and the diagnosis was bad ignition coils. We paid close to $1200.00 to have the coils and plugs replaced. After picking up our vehicle we got about a mile or two away from the dealership when our vehicle started acting up again. The diagnosis this time was the rear catalytic converter was obstructed and both converters on the passenger would need to be replaced. Unfortunately the service department did not have parts on hand but the service advisor told us he could have a mechanic remove the obstruction in the catalytic converter to get us back on the road and we could have the replacement done when we got home. The service advisor reiterated several times that the vehicle would be safe to drive. Unfortunately that was not the case as that catalyst material they tried to remove made its way through the exhaust manifold and throughout the engine destroying our engine. Now dealer states they are not at fault and advised us against driving the vehicle. Very dishonest and I could not recommend this service department to anyone, ever.
jrusse236/06/2015 10:56:47 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Ken Gilland,Dominique Goodrow,Eddie Davis
I bought a used car from this dealership in March 2015. I loved the car I thought it was perfect! They had the oil changed 2 days right after I purchased the car (no charge). Everything was fine, I took it to get another oil change the following month and after the oil was changed I was told that everything was "just fine with the car" not even a week later the oil light started blinking on and off. A mechanic checks the oil and tells me there is too much oil in the car. So I took it back to Towncenter Nissan and someone tells me it just needs an oil change AGAIN. I was charged for another oil change, mind you I just had my oil changed not even 2 weeks in. So after that about a week or so later I take my car out of town and the engine light comes on and its hard to accelerate. I took it to a local Nissan dealer and they tell me my car was low on transmission fluid and missing a 1/2 qt. of oil, also told me my transmission has gone out. I had to tow my car back to GA. I took my car to Towncenter Nissan as soon as I got back told them the problem and they told me it would cost $2000 to fix, BUT I would only have to pay half of that and they would also cover the cost of having it towed. I only had the car for about 2 months, not even!!! Its been in the shop for exactly a month now. I have never received a call for an update or anything. I had to call multiple times and the customer service was HORRIBLE. I was told that I would receive calls back and no one ever called back. My car is finally done and I still don't have it. I get to the dealer to pick up my car and they don't even know were my keys are, also tells me that it is $2000 to get even after speaking with a sells men about the same matter for the past month!! they tell me they know nothing about the price adjustment and act like I'm just making all this information up. Then I was told that I have to return on Monday because they have to have a general manager adjust the price. Which should've been taken care of the whole month my car had been in the shop. Now watch Monday come and I won't receive a call or any update about my car. I've been given the run around and I think this is just very unfair. Everyone is VERY NASTY at this place, and there was no kind of empathy or customer service demonstrated! when I get my car back I WILL NEVER RETURN HERE FOR SERVICES AGAIN!!!
gbaklini6/03/2015 04:24:08 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Dominique Goodrow
We bought our Nissan two years ago from Town Center Nissan, it was a great experience! We live in another county and have been getting our maintenance from a local company... until we needed a brake job. We brought our van to the dealership to get our tires and brakes fixed. We had a great experience, again! Dominique took great care of me, I had to go back to work and he set me up with a rental car for the day. The guys that worked in the area were very knowledgeable, courteous, and helpful. We will be bringing our van back for all of our maintenance needs from now on!
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