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New Country Lexus

999 New Loudon RoadLatham, NY 12110
1-877-770-15581-877-770-1558
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
View all services and amenities

Why You Should Buy a New Car From Us

Our state-of-the-art Lexus showroom and knowledgeable Lexus sales staff make purchasing a new Lexus luxury vehicle a great experience, while our Lexus service team become ... Read more
Our state-of-the-art Lexus showroom and knowledgeable Lexus sales staff make purchasing a new Lexus luxury vehicle a great experience, while our Lexus service team becomes a trusted caretaker of your Lexus over the course of your ownership. When you come to our Lexus dealership near Albany, you'll see why our customers have come to rely on us for all their Lexus sales and service needs. You're not just another customer; you're a member of the family

Why You Should Buy a Used Car From Us

Our state-of-the-art Lexus showroom and knowledgeable Lexus sales staff make purchasing a new Lexus luxury vehicle a great experience, while our Lexus service team become ... Read more
Our state-of-the-art Lexus showroom and knowledgeable Lexus sales staff make purchasing a new Lexus luxury vehicle a great experience, while our Lexus service team becomes a trusted caretaker of your Lexus over the course of your ownership. When you come to our Lexus dealership near Albany, you'll see why our customers have come to rely on us for all their Lexus sales and service needs. You're not just another customer; you're a member of the family

Dealer Disclaimer

Price excludes registration and title fees and taxes.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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  • 3 Cylinder
  • 5 Cylinder
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  • 12 Cylinder
  • Electric
  • Hybrid
  • Rotary Engine
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  • Front Wheel Drive
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  • Alternative
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.9
    Quality Of Work
  • 4.8
    Friendliness
  • 4.6
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 25 
vmsyspro7/21/2015 03:12:57 PM
4.7
Overall Rating
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Eric Godbolt,Jared Wilson,Joseph Moran,Lee Thayer
Our sales rep, Eric Godbolt, was a pleasure to deal with. He was professional in every way. On the day of vehicle delivery, every manager made an effort to greet us, and were generous with their time.
ab12346/25/2015 12:05:12 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Jashaad Worthen, Bill Bradley and Joe Moran
Jashaad Worthen and Bill Bradley are a great team! Went in for an oil change, and was curious what my current car was worth. Informed me of the hybrid technology and test drove the 6th generation hybrid engine. Made an offer and was approved. Will recommend to friends and family. Even went the extra mile when some parts were loose and ordered a replacement. Joe Moran and his team in service are amazing. Any issues or concerns were immediately addressed and explained. This dealership will not disappoint with their sterling service.
Tim V6/15/2015 10:08:43 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Eric Godbolt, Ruben Jimenez
Best Dealership in my long 40 years of car shopping experience. Eric Godbolt took care of me from the start and I have bought two cars from him in 10 months. Knows everything about the vehicles, helped me choose options without loading up on items that he knew I wouldn't need or be happy with. He also gave me a great price for my trade-in, and played no salesmen's games. Tech advisor Ruben Jimenez took all the time my wife needed to become familiar with all the Lexus goodies (and there are a lot of them) with great patience and clarity. Service department can't do enough for customers- will wash the car for you, or put air in tires just by stopping in. Tim V
Brenda146/07/2015 02:08:46 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Eric Godbolt
Eric Godblot was my salesman. He was very knowlegable about the car that I purchased. He was very happy to let me take car for a test drive which was long enough. I'm an African American and I was very pleased that New Country has a diverse sales team. This is very important to me when doing business with a company. New Country didn't have the color vehicle that I wanted, but Eric said he would find it and he did. Ruben Jimenez was there when I picked up my car. He was very nice, and he showed me how to use my new car. He did a good job because I remembered everything he showed me when I drove my car that night and the next day.... Both of these gentlemen were friendly, professional and very knowledgeable. Everyone at New Country made me feel confortable. I would highly recommend this dealership to family and friends.
Chelsea6/05/2015 11:16:45 AM
2.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Angel & Jarid
New Country agreeded to pay my 3 last Acura lease payments in lieu of leasing a new Lexus. I have received certified letters from Acura for nonpayment. Called New Country Lexus Of Latham 6 times so far with 1. promises to pay the next day and 2. call Acura so my credit does not get ruined. So far no results. DO NOT TRUST THIS DEALERSHIP .
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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