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Ladd Hanford Dodge Chrysler Mazda Jeep

2247 Cumberland StLebanon, PA 17042
1-888-312-83321-888-312-8332

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

We are family owned and operated for over 70 years, one of Pennsylvania's oldest, continuously operated dealership. We offer free lifetime state inspection with every ve ... Read more
We are family owned and operated for over 70 years, one of Pennsylvania's oldest, continuously operated dealership. We offer free lifetime state inspection with every vehicle purchase. Extended Warranties available. Financing available, even for those with credit challenges - we have the best special finance department in Central Pa.

Why You Should Buy a Used Car From Us

We are family owned and operated for over 70 years, one of Pennsylvania's oldest, continuously operated dealership. We offer free lifetime state inspection with every ve ... Read more
We are family owned and operated for over 70 years, one of Pennsylvania's oldest, continuously operated dealership. We offer free lifetime state inspection with every vehicle purchase. Extended Warranties available. Financing available, even for those with credit challenges - we have the best special finance department in Central Pa.

Languages Spoken

  • 한국어

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 393 
Asboyer24764/29/2016 05:32:51 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Nicholas Boudreaux,Chris Firestine,Jason Hamer
The people at Ladd Hanford were great! Nicholas Boudreaux was super helpful and they really took the time to know their customers. I would recommend them to anyone.
Christopher Zazo4/11/2016 02:11:00 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Michele (Exceptional receptionist)
The customer service we received while setting up the lease for our daughter's new Jeep was well beyond our expectations. From the time that Michele picked up the phone during my initial call to working with Bill Wentzel (Sales) and Gary Deibert (GM), and finalizing everything with Chris Firestine (Finance Manager), their attention to every detail was outstanding. Our traction went very smoothly and our daughter loves her new Jeep Patriot. We will not hesitate to work with Ladd-Hanford again. Thanks again for the excellent customer service! Christopher Zazo
Ladd-Hanford Dodge Ram Chrysler Jeep Mazda responded to this review
4/14/2016
Mr. Zazo. Thank you so much for your great review of Bill Wentzel and everyone here at Ladd-Hanford Jeep. We are delighted that we could make the buying experience for you and your daughter smooth and hassle free. That's why we are here. Enjoy the new Jeep!
Disatisfied3/30/2016 04:55:22 PM
4.0
Overall Rating
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Gary Deibert
The response that I received from Gary, on the management team was swift , courteous and geared toward resolving my issue. It was very clear that his primary goal was my complete satisfaction, not only with the purchase but in the quality of their follow-up. Thanks, Gary!
nitro1893/26/2016 07:34:27 PM
2.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Not sure, as he seemed like he didnt want to be there
Went in to test drive a charger/challenger looking to lease, the guy that helped us showed us 2, 2015 cars, both v8, and auto what my wife wanted, but no 2016,s, they told us they dont lease 2015 cars(more on that later), wife never drove a charger/challenger before, we waited for salesmen to offer to take us on a drive in the 2015's so she could see how she likes them, never did, and sales guy seemed like he didnt want to deal woth us, so we left.....another dealer(freedom) had a 2015 charger v8 loaded perfect on the showroom, tokk that one out for us, and we drive it, loved it, and going back there monday!!! All in all Ladd I woukd not recommend
Tamica Hierro3/20/2016 09:55:47 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Scott Keith,Chris Firestine
They crew at Ladd and handford was amazing. They did great help and were very patient. They made sure I was satisfied and happy. I'd come back anytime to them for work on my car and any other car purchases.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Ladd Hanford Dodge Chrysler Mazda Jeep : Lebanon, PA 17042 Car Dealership, and Auto Financing - Autotrader