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James Motor Company

2440 Richmond RoadLexington, KY 40502
1-866-916-37351-866-916-3735

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
View all services and amenities

Why You Should Buy a New Car From Us

At James Motor Company, our 11 member team of Sales Professionals has combined experience of almost 250 years. Remarkable? Yes, but what's really remarkable is their dedi ... Read more
At James Motor Company, our 11 member team of Sales Professionals has combined experience of almost 250 years. Remarkable? Yes, but what's really remarkable is their dedication to their customers, the loyalty of those customers, and the relationships they have developed. This dedication is available to you as the next generation of buyers who are looking for a lasting relationship with a dealership they can believe in. Call James Motor Company's professionals at 877-442-3911.

Why You Should Buy a Used Car From Us

At James Motor Company, our 11 member team of Sales Professionals has combined experience of almost 250 years. Remarkable? Yes, but what's really remarkable is their dedi ... Read more
At James Motor Company, our 11 member team of Sales Professionals has combined experience of almost 250 years. Remarkable? Yes, but what's really remarkable is their dedication to their customers, the loyalty of those customers, and the relationships they have developed. This dedication is available to you as the next generation of buyers who are looking for a lasting relationship with a dealership they can believe in. Call James Motor Company's professionals at 877-442-3911.

Dealer Disclaimer

We strive to maintain current, factual, and correct information. Please let us know if we have uploaded anything incorrectly. All pricing excludes tax and applicable fees ... Read more
We strive to maintain current, factual, and correct information. Please let us know if we have uploaded anything incorrectly. All pricing excludes tax and applicable fees.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.5
    Quality Of Work
  • 4.6
    Friendliness
  • 4.5
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 105 
jerrykeathley4/10/2015 02:42:39 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Barry Wilson
After deciding to search for a new vehicle we visited James Motors in Lexington to test drive the new Mercedes GLA250. We planned to test drive several makes and models in the small SUV line and compare them all before purchasing. My wife and I were greated at the dealership by Barry Wilson and I quickly told him that we are only looking and that we are a few months away from buying. Normally telling the sales person you are only kicking tires can get you a cold shoulder or the lets do it today pressure but that was not the story here. Barry was great and simply allowed us to look and test drive the GLA with no discussion about buying and lots of answers to our questions. With lots of colors available my wife asked if a blue one was available and luckily there was one on the lot that had just arrived by carrier. Barry took us to see it and with shipping dust and protective covering still in place he said once the car is detailed and ready for the lot I can give you a call and drive it to your home for you to see. Yes he said bring it to me! As promised a few days later and a quick check to see if I was home a new highly detailed blue GLA250 was in my driveway courtesy of Barry. We looked it over, kicked the tires and took another test drive in the neighborhood with no pressure of buying and more answers to questions. We drove several makes and models and visited several dealerships and met the high pressure sales person, not interested in helping till you are ready to buy sales person and a few in between. We compared all the makes and models and I have test drove a few I will always remember as disappointing and some I will never remember because they left no impression either way. Now the GLA250 I want forget because that's what I intend to purchase in a few months and I will purchase from James Motors because they believe their vehicles speak for their self and outstanding customer service goes beyond the lot and all the way to your home. I am looking forward to ordering my GLA250 and doing business with Barry and the dealership and if you are in the market for a new car I think that Barry and James Motors deserve a visit and I bet you will find this review to be spot on. Once the deal is done I will review the purchase experience but I expect that to be a great experience as well.
TB3/31/2015 11:39:56 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jeff Watson
I usually dread shopping for cars. However, I felt very welcome the moment I stepped onto the lot. I went for a test drive with Jeff Watson and it was an absolute pleasure. Jeff was very respectful and courteous. He was quite knowledgeable and able to answer all of my questions. Everyone I came into contact with seemed to be the same way. I would definitely recommend James Motor Company.
Hamp7153/09/2015 08:17:11 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jessica Wilson,Barry Wilson
Purchased ML 350 from Barry Wilson at James motors. Great experience, pleasant salesman who let me look and ask questions without pressuring or harassing me with small talk or questions. This was my first visit to this dealership but if the opportunity arises in the future I would certainly go back. Five stars to Mr. Barry and the staff including Jessica Wilson.
Amanda S.3/05/2015 03:18:21 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Larry Cartwright
My husband and I have had a number of great interactions with this company over the years - both in sales and service, and my recent purchase of a GLK was no exception. Kudos to Larry C., an awesome sales person and overall great guy! He took time and worked with diligence to help me find a car that fit my specs. He is never too busy to answer questions, provide feedback, and assistance even after purchase is complete. We can not say enough good things about Larry - thanks for all you do! Amanda S.
Anthony1/29/2015 10:52:40 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:David Dunn,Jessica Wilson
I just purchased a used ML350 from James Motor Company and it was one of the easiest purchases I've ever made. I couldn't be happier with the level of service and experience I had with David Dunn and his team. I really enjoyed working with David and plan on continuing to do so in the future.
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