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Don Jacobs

2689 Nicholasville RoadLexington, KY 40503
1-800-608-72071-800-608-7207

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

With Don Jacobs the internet sales process is simple, stress free, and professional. Don Jacobs has been family owned and operated for almost 40 years. As an award-winni ... Read more
With Don Jacobs the internet sales process is simple, stress free, and professional. Don Jacobs has been family owned and operated for almost 40 years. As an award-winning BMW, Volkswagen, and Honda dealership, we take pride in our reputation and value our community. Our internet department provides quick, easy service for our internet shoppers. We look forward to assisting you with your next automotive purchase.

Why You Should Buy a Used Car From Us

With Don Jacobs the internet sales process is simple, stress free, and professional. Don Jacobs has been family owned and operated for almost 40 years. As an award-winni ... Read more
With Don Jacobs the internet sales process is simple, stress free, and professional. Don Jacobs has been family owned and operated for almost 40 years. As an award-winning BMW, Volkswagen, and Honda dealership, we take pride in our reputation and value our community. Our internet department provides quick, easy service for our internet shoppers. We look forward to assisting you with your next automotive purchase.

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Style
  • AWD / 4WD
  • Commercial
  • Convertible
  • Coupe
  • Hybrid / Electric
  • Luxury
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Model
  • 323
  • 626
  • 929
  • B-Series Pickup
  • CX-3
  • CX-5
  • CX-7
  • CX-9
  • GLC
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Exterior Color
  • Beige
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Engine
  • 3 Cylinder
  • 5 Cylinder
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  • Electric
  • Hybrid
  • Rotary Engine
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  • Alternative
  • Diesel
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Dealer Ratings

24-Month Overall Rating
  • 4.3
    Customer Service
  • 4.3
    Quality Of Work
  • 4.5
    Friendliness
  • 4.1
    Overall Experience
  • 4.1
    Price

Dealership Reviews

1 - 5 of 117 
GF4/11/2016 04:10:03 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Greg Hines
Working with Greg Hines has been a fantastic experience. I just purchased my second vehicle from Don Jacobs Honda. We always make the drive from Cincinnati. It is efficient, fair, and makes buying a car as smooth as possible. I'll continue to drive south to get my cars from Greg at Don Jacobs Honda! Thanks again!
Heidz12344/04/2016 03:33:37 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Would rather not say
This is my third Honda but my first new car. The experience was horrible. First off, to constantly hear that I got a deal and they were losing money was very irritating. Secondly, I left the dealer on Friday because they wouldn't give me more for my trade in, on Saturday the sales guy called and when I spoke with the sales associate he stated if he gave me more money for my trade in would I come in and purchase the car I said yes. When I showed up to the dealership I started signing the papers. I asked the finance guy if the mats came with the car (I was told the night Before they would, they were part of the protection/appearance package) he said he would ask the sales guy. He came back and said they didn't. I asked to see the sales guy. He came in and told me they didn't. I asked to see the documents that show what is included in the car. He came back the papers stated the mats. I asked him again, he said the manager said I don't get that plan(which included the mats) because they were giving me more for my trade in. He lied to me. why didn't he tell me over the phone or at least when I asked him. Was it necessary for me to make him show me the papers...no it was not, . I decided to continue purchasing the car. When I left, it was close to closing time the sales manager was pacing outside didn't say hi, didn't say bye and didn't congratulate me, the sales guy didn't say much either. No picture, no congrats nothing. He told me he didn't have time to show me the features of the car because it was it was time to close. I had planned to come in the following week to get the extra 800 accessories(I spent extra yet they were concerned about a mat). I showed up at the dealership the following Saturday to get stuff done to the car, I saw my sales guy and I asked him if he could show me. He stated he only had ten minutes to show me, mind you there was barely anyone in the dealership. I asked him how long it takes he said 45 min. I said can someone else help me. He said I will help you, he helped me for ten minutes and told me to watch my dvd and read the manual. I am not sure when spending 32,000 on a car is no big deal; but it was to me. I will never go back to Don Jacobs. The sales guy lied and on top that didn't have the time to even show me the features. For 32,000 can't he take the full 45 mins to show me.
Pinkpoodle12/31/2015 03:00:57 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Kenny Adams
I contacted Kenny Adams regarding an on going problem I was experiencing with my 2008 Honda Accord. Although, the matter was not showing on my dash, I had taken a picture to help with diagnosis. The matter was urgent because I was traveling out of state to attend a funeral and needed my car checked for safety. Kenny was able to use the information to diagnose the problem which I learned was related to a recall. I am grateful to Kenny Adams for his professionalism and his immediate attention to my vehicle, due to my emergency out of town travel. I highly recommend Kennny Adams and Don Jacobs service department. Alice Davis Lexington
Greg Strouse12/31/2015 02:44:20 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Cameron Adams
Our family has utilized the service department at Don Jacobs for over 25 years. Outstanding customer service! My current service advisor is Cameron Adams and he is a true professional....extremely competent & knowledgeable, energetic & positive, always courteous & customer focused, and wonderful in communicating/follow-up with customers. Cameron, keep up the great work! I look forward to many more years of association with Don Jacobs Honda! Greg Strouse
Jcn0912/28/2015 06:43:06 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Josh,Owens
I brought my car to Don Jacobs needing some minor repairs and Josh Owens went above and beyond to help me and was very knowledgeable! I will bring my car back to Josh Owens everytime!
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Don Jacobs : Lexington, KY 40503 Car Dealership, and Auto Financing - Autotrader