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Tom Ahl Family of Dealerships Hyundai of Lima

2605 Allentown RdLima, OH 45805
1-866-625-49141-866-625-4914
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Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.9
    Quality Of Work
  • 4.7
    Friendliness
  • 4.3
    Overall Experience
  • 4.2
    Price

Dealership Reviews

1 - 5 of 20 
bsdtwd10/09/2014 03:59:35 PM
4.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Matt Ring & Josh B.
I purchased a used vehicle from Matt Ring on a Saturday. They were able to close the deal and have me back on the road within 3 hours. Mr. Ahl introduced himself when I was signing documents. Nice touch on Mr. Ahl's part. The only wrinkle was that after I dropped a fair amount of money at their dealership, I completed a Cars.com survey at Matt's request, drove home and never heard from them again. I waited over 30 days for the memo title. I emailed Josh in the F&I dept. asking when I could expect the title and he never responded. The title did show up via Fed Express. I would suggest a follow up call at the least and a reply to an email. The memo title had a letter from Tom Ahl asking for feedback. A simple follow up call or letter thanking people for their business (not 32 days post sale) would have made it a great experience VS. the "thanks, see you later" approach I experienced.
kcollin59/26/2014 11:12:33 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Bob Cook, Josh Bosely
Bob Cook was my salesman and he is fabulous! He helped me find the right car for my son and I and got me a reasonable price and car payment. Josh Bosely did the financial part and he got me to less than 5% interest, which on a fixed income means the world! Bob showed me all of the features on my car and how to use them, also. I highly recommend going to him and buying from Tom Ahl Dealership!
sfhubbard1/27/2014 09:49:14 PM
4.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Matt Dungan
Matt and the entire team was very easy to work with. There was no high pressure. Everyone was courteous and friendly. Car was exactly what I wanted.
HyundaiJack1/18/2014 01:20:44 PM
2.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Ted Kill was the salesman, but my comments concern the "nameless" Sales Manager. He never introduced himself
In attempting to trade a Tom Ahl purchased 2008 Hyundai Sonata I was insulted with the trade allowance. My wife wanted (needed) a 4-wheel drive and we settled on the Santa Fe. The Sonata hit a deer doing damage that I had repaired and excellently finished. The Sonata was in absolute beautiful condition, low mileage and properly serviced. Service records were available plus service data available at the Ahl Service Department. The Sonata had a book value of over $10,000 The first appraisal the "grumnpy looking" sales manager put on the car was $6000. When I balked, in minutes, the salesman, Ted Kill, brought back his sales manager's "new" trade allowance of $7000. Wow!!! That quick a $1000 bump. I got a little heated (being Irish) but the sales Manager did not leave his office, nor did he acknowledged us. When trying to "steal" our, or any trade-in, more ability subtlety and salesmanship would be needed.. Having a little knowledgxe of the business I can spot that the "head wags the tail" so I hope this "knocks your socks off." Per haps some advertising money could be spent on training. I have this request remove my wife, Dr. Marjorie Walker, and me, Mr. John (Jack) Walker from your mailing list. We bought a 2013 (New) Ford Escape. We received excellent service, salesmanship, and the sales manager demonstrated a sincere, caring approach. And, we were given the proper trade allowance. I will be trading my "low mileage" Dodge Ram truck shortly, but guaranteed, Tom Ahl will not get the sale.
dryerlint12/26/2013 07:27:18 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ted Kill
Was very pleased with my Experience at Tom Ahl. Ted Kill did a great job with my buying experience here. Tom was awsome also lol
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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