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Tom Ahl Family of Dealerships Hyundai of Lima

2605 Allentown RdLima, OH 45805
1-866-625-49141-866-625-4914
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Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.3
    Quality Of Work
  • 4.7
    Friendliness
  • 4.1
    Overall Experience
  • 4.2
    Price

Dealership Reviews

1 - 5 of 23 
kim4/28/2015 10:12:32 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Terry Hensley
Salesman Terry Hensley was great, able to accomadate a time for a test drive that suited us. Very knowledgeable about the Sonata. We went in to test drive a 2011 but ended up buying a 2015. Terry was excellent at explaining all the cars features and gave me his cell number if I had questions. Title arrived as promised. Finance department was great as well
Sonata Owner1/06/2015 10:22:37 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Terry Hensley
Terry is very patient, knowledgeable, and not pushy. It was a pleasure working with him to find a new vehicle that was right for me.
johns4412/30/2014 05:42:40 PM
3.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Service writer
I had the oil changed in my Sonata. today. I never let anyone change the oil in my vehicles, but I had a coupon for $19.95 oil change, and it is cold out. I checked my oil a few hours later, and it was a quart low and no leaks under the car. I contacted the service dept. to inform them. There is no way that the oil level was checked after the oil change, no matter what the service dept. claimed was done. I will probably never have them do any service on my vehicle again, due to the fact that I can not trust them to even pull the dipstick out and check the oil. As far as buying a vehicle from them goes, I have no regrets. They are easy to deal with and have pretty fair prices on their autos, and stand behind them.
bsdtwd10/09/2014 03:59:35 PM
4.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Matt Ring & Josh B.
I purchased a used vehicle from Matt Ring on a Saturday. They were able to close the deal and have me back on the road within 3 hours. Mr. Ahl introduced himself when I was signing documents. Nice touch on Mr. Ahl's part. The only wrinkle was that after I dropped a fair amount of money at their dealership, I completed a Cars.com survey at Matt's request, drove home and never heard from them again. I waited over 30 days for the memo title. I emailed Josh in the F&I dept. asking when I could expect the title and he never responded. The title did show up via Fed Express. I would suggest a follow up call at the least and a reply to an email. The memo title had a letter from Tom Ahl asking for feedback. A simple follow up call or letter thanking people for their business (not 32 days post sale) would have made it a great experience VS. the "thanks, see you later" approach I experienced.
kcollin59/26/2014 11:12:33 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Bob Cook, Josh Bosely
Bob Cook was my salesman and he is fabulous! He helped me find the right car for my son and I and got me a reasonable price and car payment. Josh Bosely did the financial part and he got me to less than 5% interest, which on a fixed income means the world! Bob showed me all of the features on my car and how to use them, also. I highly recommend going to him and buying from Tom Ahl Dealership!
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Tom Ahl Family of Dealerships Hyundai of Lima : Piqua, OH 45356 Car Dealership, and Auto Financing - Autotrader