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Honda of Downtown Los Angeles

1540 S. Figueroa StLos Angeles, CA 90015
1-888-612-07441-888-612-0744

Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
View all services and amenities

Why You Should Buy a New Car From Us

Honda of Los Angeles offers many automotive products and services to our Los Angeles area customers. From quality new Honda vehicles to used cars, we know anyone looking ... Read more
Honda of Los Angeles offers many automotive products and services to our Los Angeles area customers. From quality new Honda vehicles to used cars, we know anyone looking for a vehicle in Los Angeles will likely find what they want at our dealership. Proudly serving Pasadena, Cerritos, Mission Hills, Torrance, San Fernando Valley and all of LA. Disclaimer Price excludes government fees and taxes, any finance charges, any dealer document preparation charge, and any emission testing charge.

Why You Should Buy a Used Car From Us

Honda of Los Angeles offers many automotive products and services to our Los Angeles area customers. From quality new Honda vehicles to used cars, we know anyone looking ... Read more
Honda of Los Angeles offers many automotive products and services to our Los Angeles area customers. From quality new Honda vehicles to used cars, we know anyone looking for a vehicle in Los Angeles will likely find what they want at our dealership. Proudly serving Pasadena, Cerritos, Mission Hills, Torrance, San Fernando Valley and all of LA. Disclaimer Price excludes government fees and taxes, any finance charges, any dealer document preparation charge, and any emission testing charge.

Languages Spoken

  • Español
  • "中文"
  • 한국어
  • American Sign Language

Dealer Disclaimer

Price excludes government fees and taxes, any finance charges, any dealer document preparation charge, and any emission testing charge.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
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Dealer Ratings

24-Month Overall Rating
  • 4.1
    Customer Service
  • 4.2
    Quality Of Work
  • 4.3
    Friendliness
  • 4.1
    Overall Experience
  • 4.1
    Price

Dealership Reviews

1 - 5 of 241 
StevenL7/17/2015 06:38:40 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Scott Goldner
Scott Goldner was our sales associate and his non pressure style made buying first car with my son a pleasant and educational experience. First, the car advertised was exactly as promised, which is always a good place to start. Then I feel that he took the time we needed to make the most informed decision possible. Sure there was the typical back and forth negotiations, but I actually enjoy the process. In the end I feel we got a fair deal on a solid car -- a certified pre-owned 2012 Honda Accord coupe with 24k miles. This is a car I think my son will enjoy driving for many years to come.
ryee0074/10/2015 09:48:08 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Ignacio Jimenez,Johnny Reynoso,Adrian Sanchez
Ignacio Jimenez was my sales rep. He went over the 2013 Honda Civic (that I purchased) with me and made sure I understood how everything works. Ignacio was very knowledgeable and answered any questions I had about the car, he even setup the Bluetooth sync with my cell phone. Johnny was he finance person who handled the paperwork. Had a very positive experience here no pressure to purchase any additional service, they had to ask but when I declined they did not press the issue. Was able to purchase the car at a great price, and I will definitely recommend friends to come here for their Honda purchases.
Kimberly Roth3/22/2015 04:35:06 PM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Gladys McGilber (Facilitator)
This has been the most upsetting experience trying to get my car repaired that I have ever been subject to! I brought my car in for an issue with the crankshaft, and within hours of leaving the dealership the under-shield fell from my car, and was dragged for miles as I drove the freeway. At least 4 people felt it necessary to wave me down, as my car was emitting sparks. I feel lucky that my passengers and I were not seriously injured. The next day I found out that my car's under-shield had been secured using tip ties and a bolt (which had been the obvious cause of the sparks). When I called to speak with someone about the negligence I had witnessed, all I heard from the staff members was that they weren't responsible and they were unwilling to fix my car. I asked to speak with the general manager, but I was told that he refused to speak with me unless I came in to the dealership in person. I had explained to several people several times that I did not have the time to bring my car back, again, unless my car was going to be repaired (especially since they always have an issue shuttling me to/from work), and that any communication could be handled by phone or email. I was told that the general manager refuses to communicate with my by phone or email, I imagine so that I won't have any record of what he had to say. I'm not going to go all the way down to the dealership in Downtown Los Angeles so that the general manager can tell me in person that they won't fix my car, which is exactly what I believe would happen. All I was offered was a free oil change in the future, which I found to be deplorable. An oil change in the future won't fix my car now. At the end of the day, this all might have cost them $200 to fix, if that (something they quoted me at $330 for), and it boggles my mind that after a week, I'm still dealing with this issue. Hopefully, once I get in touch with Honda's corporate offices tomorrow, I will see some resolution. DON'T GET YOUR CAR REPAIRED AT THE HONDA OF DOWNTOWN LOS ANGELES!!!
daskyzdalimit3/10/2015 01:07:48 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Nouaman Lamtouggui
WARNING: DO NOT BUY USED CARS HERE!!! I came here in October '14 because I was looking for a Certified pre-owned vehicle. I heard too many horror stories about dealerships selling lemons, so I did my research and found a 2008 Accord coupe that I liked. I met with a salesman, Neuman and told him about the car I saw on the website, listed under the pre-owned certified section. I asked him MULTIPLE times if the car was certified. He said yes, and even proceeded to show me a pamphlet of the 150+ point inspection that comes with each certified vehicle. When he brought the car around, it was making noises. I asked him about it, but he gave me a confused look saying "What noise?" I figured it wasn't a big deal because the car was certified. It was from 2008 so I thought the parts may be old but still good, since it MUST have passed the certification process. I took his word for it and went for a test drive. Then the negotiations followed and I drove away with my "new" car after 5 grueling hours at the dealership. Fast forward 4 months, my car's engine light comes on. It's time for the oil change, but the car starts making strange noises. I take it to the dealership and ask them to check out the noise. Surprise! It's a power steering pump issue and it will cost me $2000+ to fix it. What a fool I've been. Still, the car is certified and I was confident they would take care of it, because they never should have sold that vehicle if it didn't pass the certification process. WRONG. The guy who hands me the bill looks at me and tells me my car is NOT certified. I walk over to Neuman and ask him why my car is not certified. He doesn't know and says it should be, if that's what he had told me couple months back. He tells me to "check the paperwork because it should all be in the papers." I drive home and scramble through all the papers, and that's when it hits me. They never gave me any certification papers. I ask him why he had lied about the car being certified. He says he doesn't know and doesn't remember. So, this is my naivety. I should have had my guards up, regardless of how nice Neuman was toward the end of the night. I was more worried about financing and negotiating prices that I had took Neuman at his word, instead of asking for the proof. Maybe he decided to leave out the certification and they changed it after I left. Or maybe the car was never certified and Neuman had just lied about it to sell the car. After waiting a week for a response, I informed Gladys at Honda of DTLA that if she doesn't respond before 5pm today, I would follow up with my own course of actions. So I will break it down for you. First, I'm going to leave bad reviews on ALL the internet dealership reviews. Second, I will fill out the Customer Satisfaction Survey and leave the proper reviews. Third, I will file a complaint with the Bureau of Automotive Repair. Fourth, I will follow up with a complaint to the State Attorney General. And LASTLY, I will contact every single Yelper on this page that has left a negative review. I will look into their situation and if it seems like they were screwed over just like I was (and was never compensated), I will ask them to repeat steps 1-4 with me, and make sure the State Attorney General hears about this dealership.
Julian Choi11/28/2014 01:36:54 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:marc uchiyama
Brought in my honda fit because it was hiccuping and losing power. MARC UCHIYAMA was unfortunately the cold and unattentive sales rep who was designated to advise me on the matter. As I described the issue, he refused to make eye contact with me instead cutting me off midsentence and telling me I needed this service that service done to my vehicle when no mechanic has even approached my vehicle to glance at it. So he's throwing all these options at me while I still try to clearly confirm the problem to him which he replied vaguely "uhuh I understand" "ahh I see" without a word or further concern, he brings over a form and slams a pen on top of it and twlls me to pick it up in 4 hours and "it'll be 300 bucks". Surprised by his eagerness to get me to agree and pay and leave, I asked again if this service qill improve my cars performance in which he replied "YEs". Three daya later my car stalled while going 50mph on the freeway. When I returned and tryed to explain my dissatisfaction, john jacinto stated "I should get a lawyer if I want anything done about it". I was shocked. I then spoke to AlvinFike who relentlessly tryed to offer more discounted services (which all salespeople are programmed to do for the rest of their lives) instead of admitting their wrongdoing and attempting to solve the problem. HonDA sold me falsely packaged services and to top it off didn't change my sparkplugs and changed my oil even though I got it changed a week before. Unprofessional. DISHONEST. INSULTING. TAKE YOUR CAR SOMEWHERE ELSE TO GET SERVICED. ALL THEIR STAR RATINGS ARE FOR NEW CAR PURCHASES. PRETTY CUT AND DRY PROCESS THAT MOST GULLIBLE PEOPLE BELIEVE THESE PEOPLE HONESLTY WANT TO HELP THEM. THESE SALES PEOPLE DONT CARE ABPUT THE CONSUMER. BELIEVE THAT IN YOUR HEART.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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