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Flagship Motorcars of Lynnfield

385 Broadway Rte 1Route 1 NorthLynnfield, MA 01940
1-877-765-12171-877-765-1217

Why You Should Buy a New Car From Us

Our state-of-the-art dealership delivers all the services you expect from Mercedes-Benz and Herb Chambers. We strive to make your New Mercedes-Benz purchase or lease the ... Read more
Our state-of-the-art dealership delivers all the services you expect from Mercedes-Benz and Herb Chambers. We strive to make your New Mercedes-Benz purchase or lease the easiest and most enjoyable experience ever. We look forward to serving you.

Why You Should Buy a Used Car From Us

Our state-of-the-art dealership delivers all the services you expect from Mercedes-Benz and Herb Chambers. We strive to make your vehicle purchase or lease the easiest an ... Read more
Our state-of-the-art dealership delivers all the services you expect from Mercedes-Benz and Herb Chambers. We strive to make your vehicle purchase or lease the easiest and most enjoyable experience ever. We look forward to serving you.

Dealer Disclaimer

Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide onl ... Read more
Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide only and are not guaranteed. We will not be liable for any inaccuracies, claims or losses of any nature. Inventory is also subject to prior sale and prices are subject to change without notice, cannot be combined with any other offer(s), do not include taxes, registration fees, insurance, finance and/or documentation charges.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.9
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 500 
Sue H.7/23/2016 10:13:10 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Tricia Ducharme
Visited Flagship Motors to check out some Mercedes. Did not intend to purchase that day until I spent some time with Tricia Ducharme. She talked with me a while about what I was looking for and then showed me a car I might like. I purchased the car that day. Tricia was very knowledgeable and took her time answering my questions and explaining the features in the car. Thank you Tricia for making the whole experience a pleasant one. My first Mercedes and I love it. You are Great!! Sue H.
Flagship Motorcars of Lynnfield responded to this review
7/25/2016
Sue, I sincerely appreciate the time it took for you write this great review about Tricia. Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with her. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Paul McDaniels, General Manager
KarenB-E7/18/2016 10:39:49 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Julialisa Papagno,Darnell Caruso-Stewart,Paige Babcock
Always an outstanding experience at Flagship. From researching and selecting a new leased vehicle to lease-end close-out to repair service, Flagship delivers superior customer service. I can always count on Julia Papagno to provide the best information possible in selecting a vehicle and then making sure that every aspect of the process was smooth and that all of my questions and concerns were addressed. Will always be a customer of Flagship because of Julia's knowledge and exceptional service. Paige Babcock was also instrumental in coordinating my lease-end close-out and delivery of my new vehicle – another testament to the level of service Flagship Motorcars provides!
Flagship Motorcars of Lynnfield responded to this review
7/18/2016
Thank you, Karen, for providing us with this great feedback! Paige and Julialisa are wholly devoted to the success of our guests’ experiences and we are so proud to have them on our team. We appreciate all of your kind words and thank you for choosing us for your automotive needs. Best, Paul McDaniels, General Manager
dpowell~7/13/2016 07:12:02 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Trish Ducharme
Trish was very helpful with my purchase, and made the experience _easy_. This was my first time purchasing a car for myself, and it was made so simple that I felt like I'd missed something. She made sure that my vehicle was in tip-top shape before I took it home, which I really appreciated - it looks and drives like a dream! Best of all, she was very communicative without being pressuring. I felt comfortable working with her, and would certainly do business with her again in the future. Thanks, Trish!
Flagship Motorcars of Lynnfield responded to this review
7/14/2016
Thank you for sharing your story! We really appreciate your business, as well as, your feedback on working with Trish and Gil. They are valuable members of our team. We trust you are enjoying your new Mercedes-Benz and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Paul McDaniels, General Manager
GL4507/13/2016 02:07:43 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Grace Cosco,Phi Hoang
My wife had taken our GL450 into the Flagship service center to have a slow leak repaired in the right rear tire. My wife also mentioned to the service consultant that our family would be leaving for a 240 mile trip to Maine that weekend and we wanted to make certain that we would not have any tire issues. The tire was plugged by the service dept. and my wife was on her way. By the way, she did not have an appointment and had to be somewhere else. Our vehicle was still taken in and she was on her way within her specified time frame as promised by Phi Hoang. On the way to Maine that same tire had deflated. I had to remove the tire and have it repaired locally in Maine. The plug was leaking and had to be re-done. I sent an email to the Flagship service dept. explaining the situation and had asked that the money I paid Flagship for the tire repair be credited towards a future oil change. I received a prompt response from Grace Cosco in both email and voicemail telling me that I would be provided a free oil change to make up for the tire plug misfortune. This made me very happy. In this day and age, it is refreshing to see a car dealer stick with old fashioned customer service and actually abide by their mission statement. Yes, this company actually delivers on it's mission statement.
Flagship Motorcars of Lynnfield responded to this review
7/13/2016
Thank you for taking the time to write this review! I'm so pleased to know that Grace, Phi and our service team made your service experience a positive one, and I'll be sure to pass along the kind words to them. Thank you for your business and we look forward to doing business with you and your family again! Best, Paul McDaniels, General Manager
dpd237/11/2016 01:47:59 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Julialisa Papagno,Gil Otero,Paul McDaniels,Paige Babcock
I have purchased many cars from Herb Chamber Flagship Mercedes and over the past several years exclusively worked with Julia Papagno who has been fantastic in all aspects of the sales process. Her new assistant Paige is a great addition to the team and I will continue to be loyal to Flapship and the Herb Chambers group because of my experience with Julia, Paige and the dealer ship team. I recommend them to all I speak with about purchasing a car.
Flagship Motorcars of Lynnfield responded to this review
7/11/2016
Thank you for sharing this terrific feedback and for choosing Flagship Motorcars for your purchase needs. It’s a pleasure to read that Julialisa, Paige and Gil were able to assist you and accommodate your needs. For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Paul McDaniels, General Manager
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Flagship Motorcars of Lynnfield : Lynnfield, MA 01940 Car Dealership, and Auto Financing - Autotrader