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Rivergate Toyota

1520 Gallatin Rd NorthMadison, TN 37115-2117
1-866-763-30701-866-763-3070
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    Get a Kelley Blue BookSM Instant Cash Offer

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

We currently have a large selection of New and Pre-Owned Toyota and Scion Vehicles in-stock. Our New vehicle line-up includes the 4-Runner, Avalon, Camry, Camry Hybrid, ... Read more
We currently have a large selection of New and Pre-Owned Toyota and Scion Vehicles in-stock. Our New vehicle line-up includes the 4-Runner, Avalon, Camry, Camry Hybrid, Corolla, FJ Cruiser, Highlander, Highlander Hybrid, Land Cruiser, Matrix, Prius, Prius c, Prius v, RAV4, Sequoia, Sienna, Tacoma, Tundra, Venza, and Yaris. Our goal is to help you find the vehicle that best suits you. If we don't have the vehicle, we often times can locate it for you. Our Pre-Owned department is filled with a

Why You Should Buy a Used Car From Us

Your Source for New Toyota Models, Used Cars, Service and Genuine Toyota Parts Rivergate Toyota has been selling Toyota vehicles in the Tennessee area for over 25 years. ... Read more
Your Source for New Toyota Models, Used Cars, Service and Genuine Toyota Parts Rivergate Toyota has been selling Toyota vehicles in the Tennessee area for over 25 years. Rivergate Toyota is a family owned and operated dealership whose mission is to treat you like family. We pride ourselves on our customer service and dedicated employees and this is why our sales and service teams are some of the most knowledgeable in the country. Our goal is to make every customer our friend and exceed you

Languages Spoken

  • Español
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.3
    Customer Service
  • 4.3
    Quality Of Work
  • 4.4
    Friendliness
  • 4.2
    Overall Experience
  • 4.2
    Price

Dealership Reviews

1 - 5 of 81 
Pablo2/10/2016 12:15:24 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Garret Short
I came in to Rivergate Toyota looking for a new Tacoma. I had been to another dealership earlier the same day and Rivergates staff was far better at making me feel welcomed and appreciated. The sales associate who worked with me was Garret Short who did an excellent job and was very professional and friendly. Negotiating a price was stress free and Rivergate was able to beat the other dealers price. Rivergate worked with me to make sure the transaction would go smoothly and I am beyond happy with my new truck!
lusylou081/07/2016 04:46:41 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jennifer Butler
I had a great experience with Rivergate Toyota during my recent vehicle purchase. My salesperson Jennifer was very attentive to my needs and new what I was looking for because she listened! Her response time was unbelievable in providing me with a few choices based on the criteria I had given her. The paperwork process was painless, I had little to do other than sign the papers! I would use Rivergate Toyota again for any vehicle needs!
ESfamily12/24/2015 02:45:50 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Fabiyi Johnson
The price advertised for avalanche truck on the lot was $1000.00 more than the price they advertised it for online. The salesman asked me how much I wanted to pay for the vehicle so I pulled up one with the same specs for 2000.00 less than theirs. The manager, whom I never met until we were walking out, tried to say that the other truck I found to price match was In "Canadian miles" which was more miles than the one they were selling. So I called the other dealership to prove that miles in Canada are the same as miles in the U.S.A. The manager still refused to price match. He claimed the carfax was clean but when I looked through the owners kept records they gave me I found where the side mirror had been changed and the trim on the same side was visibly damaged and coming off on the lot, which they also refused to fix upon purchase. They have poor business ethics, do NOT buy a car there and expect that they are telling you the truth! After I made this post the salesman called my personal cell phone from the information he had taken earlier when we test drove the avalanche. He initially started asking me why I made this post, but when I tried to explain the facts behind the claims he began calling me a liar over and over agian. Telling me that he knew it was me because of my big fat mouth. When I tried to talk over him he kept telling me to "shut up, shut up you liar". So i waited almost two minutes for the barrage of hateful words to stop and then once again I calmly tried to explain that he acted in an unprofessional manner and displayed poor business ethics, just like using my personal information that was taken for a test drive which should have been discarded after the failed transaction concluded, but instead he was now using against my permission to make this harassing phone call from the dealerships phone number that came through on my caller ID. I then went on to point out the discrepancy between the sticker price and the online price but was cut short as he once again started with more negative commentary and concluded the conversation with "I'm done with this I don't have time for this" and hung up the phone on me. I was left standing in toys r us, where I was buying Christmas presents for my children, in disbelief and visibly shaken at what had just taken place. This is proof once again that this dealerships employees are unprofessional and employ unethical practices. Even as I write this now I am concerned that this new information is only going to result in future retaliation. I should not have to feel this way over posting an honest report on my experience with this dealership.
Rachel King12/21/2015 06:00:15 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Fabiyi Johnson,Barrett Dunnaway,Tony Gonzalez
Placed a call to dealership to set up an appointment for the next evening to look at inventory and deals. I showed up and within 5 minutes was given key to go check out a car. I went outside and it was beautiful. I looked in the inside and the vehicle had just what I wanted. When I set up my appointment the previous day, I only told salesman that I wanted another Toyota Camry. It's a good feeling to deal with someone that knows you so well they just pick out your vehicle for you. Johnson Fabiyi is my salesman for life!
frustrated12/01/2015 06:29:59 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Don't know the names
I took the car in because the trunk release mechanism wasn't working and because I smelled a burning/melting plastic with much driving. They addressed the burning/melting odor by spraying air freshener on the cabin air filter. I don't think they bothered to drive the car. I am allergic to air freshener so I will now have to take the car someplace else to get a new cabin air filter. Did they really think I took a half day vacation to drive up there for AIR FRESHENER? Now I still have the melting/burning smell AND a fouled cabin air filter. When I asked about the trunk release mechanism I was told that "its' hard to open". Well yeah, that's why I took it to them. Also, they left me sitting in the waiting room an hour and a half for this, didn't bother to tell me that the "work" was complete. I discovered it myself, when I wandered to the parking lot in frustration. They do not have a problem-solving approach. They have a do-as-little-as-possible approach.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Rivergate Toyota : Madison, TN 37115-2117 Car Dealership, and Auto Financing - Autotrader