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Rivergate Toyota

1520 Gallatin Rd NorthMadison, TN 37115-2117
1-866-763-30701-866-763-3070
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Children's Play Area
  • Delivery Options
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Why You Should Buy a New Car From Us

We currently have a large selection of New and Pre-Owned Toyota and Scion Vehicles in-stock. Our New vehicle line-up includes the 4-Runner, Avalon, Camry, Camry Hybrid, ... Read more
We currently have a large selection of New and Pre-Owned Toyota and Scion Vehicles in-stock. Our New vehicle line-up includes the 4-Runner, Avalon, Camry, Camry Hybrid, Corolla, FJ Cruiser, Highlander, Highlander Hybrid, Land Cruiser, Matrix, Prius, Prius c, Prius v, RAV4, Sequoia, Sienna, Tacoma, Tundra, Venza, and Yaris. Our goal is to help you find the vehicle that best suits you. If we don't have the vehicle, we often times can locate it for you. Our Pre-Owned department is filled with a

Why You Should Buy a Used Car From Us

Your Source for New Toyota Models, Used Cars, Service and Genuine Toyota Parts Rivergate Toyota has been selling Toyota vehicles in the Tennessee area for over 25 years. ... Read more
Your Source for New Toyota Models, Used Cars, Service and Genuine Toyota Parts Rivergate Toyota has been selling Toyota vehicles in the Tennessee area for over 25 years. Rivergate Toyota is a family owned and operated dealership whose mission is to treat you like family. We pride ourselves on our customer service and dedicated employees and this is why our sales and service teams are some of the most knowledgeable in the country. Our goal is to make every customer our friend and exceed you

Languages Spoken

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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.4
    Customer Service
  • 4.3
    Quality Of Work
  • 4.4
    Friendliness
  • 4.3
    Overall Experience
  • 4.2
    Price

Dealership Reviews

1 - 5 of 93 
Ebeth8/17/2016 10:24:04 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Eduardo
I seem to be confused as to why bad things keep happening with Toyota and me. First, I went to just LOOK at cars in Sept. 2015 and this guy, I don't remember his name (he was an Egyptian guy) jumped on me to test drive this car and I didn't really like the car but I did anyway because he seemed adimant. I ended up getting talked into it because it "had great gas mileage" and "had all the features a Lexus had". I was guaranteed that since I had finished college that I would have a ZERO % finance for first time car buyers. Well two days after I sign all my paper work, I get a TEXT MESSAGE from this guy saying that I need a cosigner. What????? I'm so confused at this point. I call and he explains that since I only went to college for one year that the deal no longer stands and that I can return my vehicle or I can get a cosigner. I don't have someone that would cosign for me so that wasn't an option. And I sure as heck wasn't going to give my car up to this guy who wasn't smart enough to go over what I just signed (I should have). I ended up going through a credit union and having a completely different apr (that sucks) but it's my car and I needed to take responsibility for it. Jump ahead to my first oil change, I go to Ron Hibbard Toyota because I've heard good things about them. Mind you, I remember signing paper work saying that I have free oil changes till 30,000 miles. First oil change I went in too early because I was unaware that it was supposed to be changed at 5k and not 3k, so I left and came back at 5k, they were nicer than Rivergate so I decided to go back for 10k, well on this one they hit the top of my car with the garage door. :( thankfully no damage was done. So I come back for 15k and then on 20k I call and the lady tells me that it's my 25k oil change and I didn't really argue with her because I didn't care and figured it was a mess up. I get to the service center and she proceeds to tell me that scion only provides 3 free oil changes and that I need to pay from now on and then tells me they don't have the parts to check my recalls. You are a business that sells these cars, you should have the parts!!! Needless to say, I'm upset and now in debt with a car I don't even like. I will never do business with either of these dealerships again. Honestly I will stick with Carmax because every time I've spoken with them, they have been kind to me and told me ahead of time everything that was going to happen. Not that Toyota cares but someone who might read this might get some insight. Thanks for reading my rant if you did.
Carter 20167/04/2016 09:46:48 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Redd
My 91 year old father had a 2009 Pontiac Vibe , he had paid for. He found out the car was the same as a Toyota Matrix, when the Earl Dunn Dealer closed. In Jan 2015 he went for service. He was scammed by a salesman, and a Finance manager into buying a 2015 Sienna Van LE with all the extras (video players in the headrest, moon roof, leather interior ect). He was also sold dealer extras like an extended warranty up to 100, 000 miles, a tire and wheel repair, a prepaid maintenance plan, plus other items over $5000 in cost. He did this only by trading his PAID FOR car and financing the new car for 84 MONTHS. In Jan 2016 he was persuaded by the salesman to again trade up to a 2016 Van , just like he had, again the same extras, plus 84 months financing. In June 2016 again he was sold another NEW CAR a 2016 Rav4 Limited with all the extras, including the above listed dealer add on's , again they financed it for 84 months , all this was to keep the payments under 700.00 . My father passed away the end of June without ever making a payment on the Rav 4. A friend in the Car Business reviewed the paperwork and was astounded to see the flim flam , the terms and saw that my father would have paid until he was 100 years old and the total cost of the Rav 4 would have been over $51,000.00 . Needless to say I have returned the car to Rivergate Toyota after talking to Toyota Financial Services , who is investigating how a 92 Year Old man was financed until he was 100 Years old. They have also set up a review with the Dept of Dealer Services, who is to contact me. I could never recommend this Dealership to any one and hope people read this. My father was a WW 2 Marine , commander of his VFW post , a President of the 2nd Marine Division Assoc. his health and mental condition had fallen the past couple years and he knew this , but insisted on living alone and independent, however I feel that this dealership was not acting in his best interest but rather their own greedy business. I have never been so hungry I felt a need to take advantage of a person . Everyone I have told this story to including Toyota, is incredulous . I am writing this review as instructed by a Toyota/Mazda salesman in Louisville Ky , who put me on the site.
Live_love_laugh6/08/2016 05:54:45 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jennifer
I absolutely loved everyone here. My sales agent was extremely helpful. She offered vehicles that were in my price range, met my requirements and preferences and let me test drive them. She was so patient. I didn't feel pressured to buy. She answered all of our questions. It was a great experience.
Elizabeth 5/28/2016 10:37:59 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jimmy Shaw
I originally came to Rivergate Toyota to test drive a preowned Tacoma pickup truck. Jimmie Shaw met me at the door and had the vehicle ready for me to look at almost immediately. Even though I was set on getting a Tacoma, the truck I came to look at (which was in our price range) turned out not to be a fit. Jimmie then showed me a Nissan Frontier which was a one owner, recent trade in, which was exactly what we were looking for in a truck. Jimmie was extremely professional and knowledgeable throughout the entire experience. Because he listened carefully to what our needs were, he helped us pick out the best truck to meet those needs. My husband was not able to come with me that day and I was a little hesitant to shop for trucks by myself. Jimmie was respectful and did not talk down to me which was most appreciated and not the experience I had at other dealerships. I only have the highest praise for Jimmie and Rivergate Toyota and would definitely consider buying another car from them in the future.
runningsales5/21/2016 07:21:17 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jack Holt
Our family has been dealing with Jack Holt and his sales team for around 30 years! The new Tacoma and its new features are Awesome! Thanks for all the help!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Rivergate Toyota : Madison, TN 37115-2117 Car Dealership, and Auto Financing - Autotrader