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Rivergate Toyota

1520 Gallatin Rd NorthMadison, TN 37115-2117
1-866-763-30701-866-763-3070
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    Get your Instant Cash Offer on your Trade-In

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

We currently have a large selection of New and Pre-Owned Toyota and Scion Vehicles in-stock. Our New vehicle line-up includes the 4-Runner, Avalon, Camry, Camry Hybrid, ... Read more
We currently have a large selection of New and Pre-Owned Toyota and Scion Vehicles in-stock. Our New vehicle line-up includes the 4-Runner, Avalon, Camry, Camry Hybrid, Corolla, FJ Cruiser, Highlander, Highlander Hybrid, Land Cruiser, Matrix, Prius, Prius c, Prius v, RAV4, Sequoia, Sienna, Tacoma, Tundra, Venza, and Yaris. Our goal is to help you find the vehicle that best suits you. If we don't have the vehicle, we often times can locate it for you. Our Pre-Owned department is filled with a

Why You Should Buy a Used Car From Us

Your Source for New Toyota Models, Used Cars, Service and Genuine Toyota Parts Rivergate Toyota has been selling Toyota vehicles in the Tennessee area for over 25 years. ... Read more
Your Source for New Toyota Models, Used Cars, Service and Genuine Toyota Parts Rivergate Toyota has been selling Toyota vehicles in the Tennessee area for over 25 years. Rivergate Toyota is a family owned and operated dealership whose mission is to treat you like family. We pride ourselves on our customer service and dedicated employees and this is why our sales and service teams are some of the most knowledgeable in the country. Our goal is to make every customer our friend and exceed you

Languages Spoken

  • Español
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.3
    Customer Service
  • 4.4
    Quality Of Work
  • 4.3
    Friendliness
  • 4.1
    Overall Experience
  • 4.3
    Price

Dealership Reviews

1 - 5 of 53 
Paul, Goodlettsville4/16/2015 12:47:04 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Mike Spaulding, Jake and Tracey; Technicians
Paul Goodlettsville Good overall experience with Top and Middle Management. Issue was top left headlight bulb burned out and had to remove fender part and electronic control box. Top brass and middle managers gave go ahead for no labor charge and bulb was replaced but static discharge fried main left headlight bulb and I offered to pay for that. Many thanks to Jake and Tracy, technicians and to Jay Jerome and Mike Spaulding-Service Manager.
steveandsuepeck3/24/2015 04:38:51 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jack Holt
Wasn't expecting to drive off with a new car Jack did a good managing the deal. No pressure. We'll likely do business with Rivergate again
jennifer3/05/2015 11:59:42 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Harry
This was the best car buying experience. I searched over the internet and found Rivergate had a specific vehicle I was interested in. I wasn't expecting to actually purchase at the time. I was open to it, but not in a hurry. After going in, I ended up with the exact car I wanted, an interest rate i was happy with, a price i was content with, and felt like I was not pressured into any of it... but instead, lucky. Here, there seem to be people who listen, where attentive to my personal lifestyle and concerned with my overall happiness. I didn't feel like a number. I will always have positive things to say about this business and will highly recommend this location. Thank you so much for your professional and kind manner in dealing with customers. It is obviously working in your favor. It was great to see this seems to be the consistent standard, with so many high reviews. Happy to support a staff, family and business with good values. Jennifer Pierce 2013 Toyota Venza
Tiffany 3/01/2015 11:44:23 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Troy Sawyers
My car buying experience at Toyota of Rivergate was exceptional. The staff worked collaboratively to address my concerns and ensured my needs were met (choice of car, price, payment). I've always been skeptical of salesmen and women in the auto industry, but I'm proud to say this experience was different - no pushy sales tactics or deceitful antics. The sales and finance team exceeded my expectations-very patient and helpful. I look forward to doing business with Rivergate Toyota in the future. Brenda Legge, Arnold Castro, and Troy Sawyers thanks for your great service.
mlopeztn2/21/2015 10:43:51 PM
2.0
Overall Rating
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Jeremy West
Disappointed. If you asked me one word to describe this dealership, that would be it. With all of the deals out there, I would strongly recommend going someplace else to get your new or used vehicle. I first came to this dealership last week when looking for a new family vehicle. My wife and I were looking at a Toyota Sienna minivan and we saw a used one on the lot. I had done my research, so I knew exactly what I was looking for and how much I should spend for a particular vehicle make and model. I found one that possibility fit the bill and that we liked, but I wanted to look around before making a purchase decision. With the ice storm that has hit Nashville all week, the first opportunity we had to visit the dealership was this weekend. Unfortunately the van I was looking at last weekend had been sold. The salesman told me about a new trade-in that would be ready today if I wanted to come back in the morning to see it. That night when talking to the general manager, I was given a price. When comparing other vehicles, I wanted to get a Toyota certified to Toyota certified comparison. Another dealership had offered me a complete wrap, a bumper to bumper comprehensive policy, up to 100,000 miles. The GM stated for the price they offered that they would also add the complete wrap to the vehicle. I agreed to come back in the morning. Today, my wife and I ventured out in the bad weather, ice and rain, to go look at the van at the dealership. My wife and I drove the van and made an offer on it. The dealership countered with an amount that was approximately $1,200 more than we offered. I agreed on an additional $1000 and we had a deal. The whole time we were filling out the application and the sales contract, I asked about the certified warranty and wrap coverage. The sales person gave us a book and told us that the finance person would go over the actual wrap warranty. I asked if he could write it down on any of the sales documents, but he said to trust him and the finance guy would take care of it. Went to the finance person and we were approved for the loan, however the dealership added the cost of the warranty onto the “Out the Door” price we negotiate next door. After a brief discussion with the finance person our sales person was called in to verify the conversation. Our sales person verified that the wrap warranty was what we talked about, but the finance person stated that the general manager would not make the deal with the warranty included. My wife and I got up and left without completing our purchase. No vehicle is worth a dishonest transaction and that is exactly what this was. Disappointed. This is the only word I can say that comes to my mind. I could not in good conscious recommend this dealership to anyone. If you choose to use this dealership, make sure that everything is written down and signed before you go to the financing office. Otherwise you just wasted either your time by being there or your money where they add it on in the end.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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