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Rivergate Toyota

1520 Gallatin Rd NorthMadison, TN 37115-2117
1-866-763-30701-866-763-3070
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

We currently have a large selection of New and Pre-Owned Toyota and Scion Vehicles in-stock. Our New vehicle line-up includes the 4-Runner, Avalon, Camry, Camry Hybrid, ... Read more
We currently have a large selection of New and Pre-Owned Toyota and Scion Vehicles in-stock. Our New vehicle line-up includes the 4-Runner, Avalon, Camry, Camry Hybrid, Corolla, FJ Cruiser, Highlander, Highlander Hybrid, Land Cruiser, Matrix, Prius, Prius c, Prius v, RAV4, Sequoia, Sienna, Tacoma, Tundra, Venza, and Yaris. Our goal is to help you find the vehicle that best suits you. If we don't have the vehicle, we often times can locate it for you. Our Pre-Owned department is filled with a

Why You Should Buy a Used Car From Us

Your Source for New Toyota Models, Used Cars, Service and Genuine Toyota Parts Rivergate Toyota has been selling Toyota vehicles in the Tennessee area for over 25 years. ... Read more
Your Source for New Toyota Models, Used Cars, Service and Genuine Toyota Parts Rivergate Toyota has been selling Toyota vehicles in the Tennessee area for over 25 years. Rivergate Toyota is a family owned and operated dealership whose mission is to treat you like family. We pride ourselves on our customer service and dedicated employees and this is why our sales and service teams are some of the most knowledgeable in the country. Our goal is to make every customer our friend and exceed you

Languages Spoken

  • Español
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.3
    Customer Service
  • 4.3
    Quality Of Work
  • 4.4
    Friendliness
  • 4.2
    Overall Experience
  • 4.2
    Price

Dealership Reviews

1 - 5 of 86 
HappyOwner4/24/2016 08:54:20 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jennifer Butler
Our car buying experience was great here, with the help of Jennifer. We were treated with respect and Jennifer took her time explaining all the intricacies of the auto. Thanks Jennifer and Rivergate Toyota!
Ps4FanBoy3/31/2016 12:23:23 AM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Harry Flouhouse
First let me start off with this incident before we went to see them today(3/30/2016), we had already contacted them of trying to see if we get pre-approved or not on the finance part(this part i spoke to Jack Barron Internet Sales Manager) which was a headache so i really don't want to go thru that again but however we did get pre-approved, so after talking it over with my wife, we decided to give them a second chance. We've also chatted with Harry Flouhouse, the internet sales person on the first incident above. When we arrived, i have ask for Harry and wanted to see the Scion iA, test drove and all. We then told Mr. Harry we wanted to look at the numbers so that if the number is within the price we are comfortable with then we can proceed with the rest of the process. After getting more of information for both my wife and I, also we even told Harry not to run anymore credit check until we have seen the numbers for the car, he assure us it's not an app to run the credit, i even told Harry that Jack has all my information but not to run the credit. We have been to other dealerships before and we know how long it takes to run those numbers for the car. So we waited and waited and waited, 15-20 minutes went by, we are wondering in our head what is taking so long. My wife has a sense of something that might be shady, so Harry got up then came back and said" Those banks sure takes long for them to call back" . We were like what do you mean we are waiting for the banks to call back, we knew that it shouldn't take more than 10 minutes from the manager to show what kind of price we were getting for the Scion iA. So my wife and I stormed out of the lobby telling Harry, we never told anyone to run our credit until we saw those numbers. We never said ok where do we sign, all we have ask was to see the price they were giving us for especially that nobody pays the sticker price for any make or model. We have bought cars from big name dealership in the past so this is not first rodeo we've been, we know the game and the process. After we got into our car, Harry and Jack came up to us, never once said sorry or apologetic for this kind of scam they pulled on us thinking that they are going to pull a fast one on us. When i ask Harry why was the number never came to, he said well the manager is trying to figure out the numbers but he did make the comment of waiting for the bank response, he was making excuses for the comment he made. So after that incident with Harry, I also talk to Jack, i asked him who gave the permission to run my credit again after Harry assure me and Harry even said "We don't pull a fast one on anybody or do shady stuff". All we wanted was to see what kind of a price for the car so Jack response was" Well the price is on the sticker on the car!". So that comment broke the camels back, also as they were walking back we can see their smiling and laughing like some kind of a joke. That's ok because karma will get them back one day. I understand it's business but that's not how you treat your customer, your possible future customer at that. I guess they don't care because we are just 1 out of many customer, we are just a small number to them. We'll just take our business elsewhere, their not the only lot in town.After we came home, check credit karma to see how many pull they did, my wife has 4 pulls and i had 3 pulls. After all the good ratings they had and reviews, once again they are just another shady dealership. Word of mouth also gets your business and i will tell people don't come to Rivergate Toyota or they will take advantage of you and make you pay 10 million dollars for their car and will take your first born too.
Junelle Wilson3/30/2016 10:20:30 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Warner Jenkins, Thep Touch
Mr. W.Jenkins and Thep Touch were very informative and helpful. They made the process extremely easy. They treated me with respect and my financial information was handled with the upmost dignity. Rivergate Toyota has dignitary customer service.
kbp4uh3/09/2016 10:49:05 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ben Pendarvis, Arnold Castro
Very pleasant shopping here, there were no high pressure to buy. I first spoke with Ben on the used car lot were he showed me a new Tundra but I had to leave due to prior plans but came back. Ben was off and then got hooked up with Jimmy in which he never pressured me either. I ended up buying a truck in which I'm very happy with. They gave me a great deal on my vehicle as a trade in. Two thumbs up for this dealership!
Caryn . miller3/03/2016 01:30:34 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ted
Ted was exellent!!! Will recomend. Love the car. No pushy salesperson. A delight.fourth toyota I have owned. Only wish they had snacks like they did at fl dealership.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Rivergate Toyota : Madison, TN 37115-2117 Car Dealership, and Auto Financing - Autotrader