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Charlie's Dodge Chrysler Jeep

725 Illinois AvenueMaumee, OH 43537
1-866-558-24211-866-558-2421

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Charlie's Dodge Chrysler Jeep is a 5-Star full line Dodge Chrysler Jeep dealer serving NW Ohio and SE Michigan. We have a 37-bay State-of-the-Art Service Department and ... Read more
Charlie's Dodge Chrysler Jeep is a 5-Star full line Dodge Chrysler Jeep dealer serving NW Ohio and SE Michigan. We have a 37-bay State-of-the-Art Service Department and complete NEW body and repair shop. No matter what your need, we can help you at Charlie's Dodge Chrysler Jeep.

Why You Should Buy a Used Car From Us

Charlie's Dodge Chrysler Jeep is a 5-Star full line Dodge Chrysler Jeep dealer serving NW Ohio and SE Michigan. We have a 37-bay State-of-the-Art Service Department and ... Read more
Charlie's Dodge Chrysler Jeep is a 5-Star full line Dodge Chrysler Jeep dealer serving NW Ohio and SE Michigan. We have a 37-bay State-of-the-Art Service Department and complete NEW body and repair shop. No matter what your need, we can help you at Charlie's Dodge Chrysler Jeep.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 3.7
    Customer Service
  • 3.7
    Quality Of Work
  • 3.7
    Friendliness
  • 3.7
    Overall Experience
  • 3.7
    Price

Dealership Reviews

1 - 5 of 15 
Cathy Flanagan11/22/2016 10:28:50 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Sash
My experience was awful in the service department. I received a loaner car. I never was asked to look over the car and sign anything before pulling off in it which I thought was odd. When I returned the car the service staff accused me of scratching every part of the body of the car from the front head light, to the roof to the back! I was flabbergasted with the lie they told. I called the cops on them. Lying scam artist work in the service department at Maumee Dodge.
Curly616/24/2016 01:22:02 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Scott Mahon
For the first time, I walked away from a car purchase happy instead of irritated. I had decided what I wanted before walking into the dealership. I have always hated car buying but this time was an exception. I told the salesman Scott M. what I wanted and he went out of his way to make sure I got exactly that. When I said I didn't want him to try to shove a bunch of extra things down my throat, he respected that (Truly a First!) If I ever buy another car, it will be from Charlie's Dodge!
Skaur3/28/2016 08:23:54 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Carlos R.
Really did my research on exactly what I wanted, got the absolute best deal I could have asked for. Made the entire leasing process completely effortless. I will definitely be coming back to get my next lease from here!
papakaiz5/27/2014 10:36:29 AM
2.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Chris in the Service Department
In February 2014, I purchased a 2014 Dodge Durango from Charlie's Dodge in Maumee, Ohio. In early May, I started receiving numerous notices via mail and email that the car was due for service. Since this isn't my first new car, I was well aware that it was due for service. On 5-23-14, I attempted to make the 45 minute drive drive to Charlie's Dodge in Maumee to get my oil changed. When I pulled in, I was told that it would be a 2 hour wait to get the oil change performed. Not having the 2 extra hours to sit and wait, I left. The following Tuesday, I attempted to call Charlie's Dodge in Maumee to get an appointment to get my oil changed. I was advised that they would not give me an appointment for an oil change, and that I would have to sit and wait for the service to be done, regardless of how long it would take. I also contacted the Dodge Customer Service Line. They called Charlie's Dodge in Maumee, and was told that the slow time would be about 2:30 in the afternoon. So I guess my grand daughters can just stand at the door of their school, and wait for me to pick them up, since Charlie's Dodge in Maumee does not accept appointments for a simple oil change. This has to be the most UNFRIENDLY, USELESS customer service I have ever seen !!!
dzjt19010/18/2013 03:44:23 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:who knows
The service department is awful. Waiting room is disgusting with spider webs everywhere. Took over an hour for an oil change, on one of there own models!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Charlie's Dodge Chrysler Jeep : Maumee, OH 43537 Car Dealership, and Auto Financing - Autotrader