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Brenner Chrysler Jeep

6039 Carlisle PikeMechanicsburg, PA 17050
1-855-217-37851-855-217-3785
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
View all services and amenities

Why You Should Buy a New Car From Us

The Brenner Family of Dealerships has been in business for over 93 years. We have built a solid reputation for fair and accurate service. Our internet services are no dif ... Read more
The Brenner Family of Dealerships has been in business for over 93 years. We have built a solid reputation for fair and accurate service. Our internet services are no different. We have access to inventory from all of our sister stores, so if you don't find what you are looking for, we can still get you the car you want to buy.

Why You Should Buy a Used Car From Us

The Brenner Family of Dealerships has been in business for over 93 years. We have built a solid reputation for fair and accurate service. Our internet services are no dif ... Read more
The Brenner Family of Dealerships has been in business for over 93 years. We have built a solid reputation for fair and accurate service. Our internet services are no different. We have access to inventory from all of our sister stores, so if you don't find what you are looking for, we can still get you the car you want to buy.

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Dealer Ratings

24-Month Overall Rating
  • 3.5
    Customer Service
  • 3.6
    Quality Of Work
  • 3.6
    Friendliness
  • 3.4
    Overall Experience
  • 3.4
    Price

Dealership Reviews

1 - 5 of 108 
mabi20152/08/2015 01:07:39 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Chris Stevens
Chris (New Service Manager) was awesome to deal with after the start of my experience there. He took over the position and got my car finished and done within days! He definitely changed my outlook on the service department there and my whole experience.
Brenner Chrysler Jeep responded to this review
2/09/2015
We are so pleased to hear that Kris was able to assist you and get you back on the road! Thank you for allowing us to correct our mistakes, we look forward to serving you again in the future!
mabi20152/02/2015 03:28:02 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Jordan Stephens
So once again after contacting the dealership numerous times and being lied to about when my part was going to come in, its now been 3 months and no car still. Then I got a phone call about my first bad review from Jordan, claiming the GM would give me a call but of course NO PHONE CALL!!! So maybe writing bad reviews every where then someone will contact me regarding my car! Would never recommend this place to anyone!
zoey20131/31/2015 03:55:51 PM
2.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:jeff
Okay I first off have a problem with the price I Kelley blue booked it and true car. which the car isnt worth 16 grand. A family friend bought a 2014 focus for 12 grand with 10,000 miles on it and mine had 35,000. This truely screwing me. I don't appericate it and not only I traded two cars in and only have papers on the one car. And I'm in a lease and I'm stuck because they say we can trade cars to me not even trying to see if it's possible is bad customer service. I will not be keeping the car. and now I'm talking to a lawyer and he's looking over the lease agreement, I'm so upset the car is not worth 16,000 with the 12,000 for the lease. This is so upsetting.
Brenner Chrysler Jeep responded to this review
2/02/2015
We're very sorry to hear about your dilemma, a manager will be in touch shortly to try and resolve this issue!
growley1/25/2015 07:49:33 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Craig Keeler
Having a Senior Sales Consultant working for me instead of a car salesmen is the experience you want Ladies..I went in there with a guy friend thinking I may need him to make sure I got a good deal and I didn't need him! Craig is a great professional with personal touch kind of a guy and I never once felt like he want to just make a sale. The atmosphere of the dealership wasn't what I experienced before in otheres..it was friendly and the people were very nice to deal with. Awesome job! Thanks!
Brenner Chrysler Jeep responded to this review
1/26/2015
Thank you for the awesome review! We will be sure to pass this onto Craig! Enjoy your new vehicle!!!
mabi20151/23/2015 09:36:56 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Mike
I had wrecked my Jeep out near Mechanicsburg (I live in Pittsburgh), about 4-6 weeks ago and had it towed to Brenner Jeep for them to fix it. Worst mistake ever! I will call to try and check on my car and they are so unorganized there that they continuously can never find it. I always have to call then to their body shop just for them to tell me they don't have it that I need to call the Jeep dealership, over and over again (this happens every time I call). I will give them both my name and VIN number and still they can never locate it. Then they say they will call back which they never do. It was there for about 2 weeks before anyone even ordered parts for it (the estimate was done within days of it being there). Once the parts were ordered it was another two weeks until finally I called and they decided to tell me then that my parts were on back order, which was now about 4 weeks of them having my car. The part finally came in just for them to tear my car apart just to find more damage done to the car, which is what they should have done from the beginning to make sure everything was ordered. So it now being about 5-6 weeks of them having my car they now have to wait for the insurance adjuster to drive another 3 hours to come out and look at the car again and for them to order more parts that are on back order, which by the time they come in we will be looking at about 2 months + of them having my car. Truly the most unorganized dealership I have ever dealt with and I would NEVER recommend this place to anyone what so ever!!!!
Brenner Chrysler Jeep responded to this review
1/23/2015
We would like to apologize for this unacceptable service you received while working with our Service Center. This type of service is seen as a failure to us, and we would like to make things right. A manager will be contacting you via phone shortly to discuss this issue further. Again, we apologize!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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