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Brenner Chrysler Jeep

6039 Carlisle PikeMechanicsburg, PA 17050
1-855-217-37851-855-217-3785
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
View all services and amenities

Why You Should Buy a New Car From Us

The Brenner Family of Dealerships has been in business for over 93 years. We have built a solid reputation for fair and accurate service. Our internet services are no dif ... Read more
The Brenner Family of Dealerships has been in business for over 93 years. We have built a solid reputation for fair and accurate service. Our internet services are no different. We have access to inventory from all of our sister stores, so if you don't find what you are looking for, we can still get you the car you want to buy.

Why You Should Buy a Used Car From Us

The Brenner Family of Dealerships has been in business for over 93 years. We have built a solid reputation for fair and accurate service. Our internet services are no dif ... Read more
The Brenner Family of Dealerships has been in business for over 93 years. We have built a solid reputation for fair and accurate service. Our internet services are no different. We have access to inventory from all of our sister stores, so if you don't find what you are looking for, we can still get you the car you want to buy.

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 3.8
    Customer Service
  • 4.1
    Quality Of Work
  • 3.9
    Friendliness
  • 3.8
    Overall Experience
  • 3.9
    Price

Dealership Reviews

1 - 5 of 104 
growley1/25/2015 07:49:33 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Craig Keeler
Having a Senior Sales Consultant working for me instead of a car salesmen is the experience you want Ladies..I went in there with a guy friend thinking I may need him to make sure I got a good deal and I didn't need him! Craig is a great professional with personal touch kind of a guy and I never once felt like he want to just make a sale. The atmosphere of the dealership wasn't what I experienced before in otheres..it was friendly and the people were very nice to deal with. Awesome job! Thanks!
Brenner Chrysler Jeep responded to this review
1/26/2015
Thank you for the awesome review! We will be sure to pass this onto Craig! Enjoy your new vehicle!!!
FuriousCustomer12/23/2014 02:21:14 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Mike
Brought my 2014 Jeep Grand Cherokee in for an oil leak. The first time I was told is was merely residual, brought it home, still leaking. Brought it back in the next day, told the same thing so we went over to the vehicle, and as expected there was a puddle, so they said they would look at it again. During this time I got a rental car because I needed a vehicle. They had the vehicle for a few days with no word so I called and asked if they had a loaner I could use because I needed a vehicle and did not want to continue paying the cost of a rental car anymore. They told me they would cover the cost of the rental so I kept the rental I had. For over a week I did not hear from them, I was always the one calling and inquiring on the status of my Jeep. Finally after 10 days I was told the jeep was ready to be picked up, apparently they had done nothing to my vehicle during these 10 days, other than clean it, because they claimed it was still residual. Drove the Jeep home and low and behold fresh oil on my driveway. They have yet to reimburse me for the rental car and it has been almost 2 weeks!! I would never have kept the rental car for 10 days if they hadn't told me they would cover it. Every time I call they say "they will look into it" and I never receive a call back. Very unhappy with this service center.
Brenner Chrysler Jeep responded to this review
1/26/2015
We are very sorry to hear about your negative experience with our service center. A manager will be in contact with you soon!
farrells211/12/2014 07:29:40 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Mike Ashworth
Took my jeep back for warrantee work after they over tightened my lug nuts. They ended stripping the locking socket had to keep my jeep an extra day. Talked to night service manager and he told me they were ordering me another socket because they striped mine. Called the day time service manager Mike Ashworth and he attempted to miss lead me by claiming the socket was ordered to prevent further damage not because they over tightened the lugs again and striped the tool. They were dishonest about the nature of my socket I doubt they were honest about the original cause of the over tightened lugs.
Brenner Chrysler Jeep responded to this review
11/13/2014
Mr. Farrells we apologize for your bad experience with our service department. We will have a Manager contact you as soon as possible.
kennadam10/08/2014 09:35:36 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Jason Willis
I own a 09 Dodge Ram that has some rust issues with it. Upon taking it in to be looked at for warranty reasons, Chrysler denied my "claim". Jason Willis went above an beyond to make sure I was taken care of. Not only did he take the initiative to get my claim approved but he assured me that the truck would be good as new and that Chrysler would repair the issue. I was then told it would take up to 5 business days to be completed and I was informed that it was ready after 3 1/2 days. The quality of work and friendliness was awesome! I really appreciate the time, work and professionalism of everyone that was involved, especially Jason! He truly cares about his customers and does what it takes to make it right and make them happy! Thank you Jason!
abz8479/14/2014 08:24:17 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Craig Keeler
I was searching for a car after my car got totaled in the recent hail storm. Fortunately after a month and a half of searching for the car for me, I finally came across a car that Brenner Chrysler Jeep had posted online for sale. None of the dealerships around my area would negotiate with prices for me or were completely out of stock in my price range because the hail affected many cars. I loved the 2009 Scion Xb I saw on their website, but the price was still more than I had to buy it. I emailed them my interest in the car and within a day, Craig Keeler got back to me by email. The dealership was over an hour away and I was a little skeptical of what would be wrong with it when I got there, like issues I saw in cars nearby. Craig shared all the information about it with me over email and dropped the price for me. However, I still couldn't afford it, so Craig worked with me and dropped it even further. He made my day even though someone else was interested in it, he got back to me and offered me it. I went the next day and I immediately fell in love with the car. It was everything I expected and what was told to me about it. The wait time when I arrived was minimal and the staff there were very professional. Craig was a life saver for me at the time when I was desperately in need of a car after a month in a half without one. I would recommend the Brenner dealership to anyone looking for a car and would especially put Craig Keeler's name out there. He also called me the following week and month to make sure everything was going well with my new purchase. I would definitely drive there again and purchase another car from them in the future. Thanks for ALL of the GREAT service from start to finish Mr. Keeler!
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