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Baron BMW

9010 Shawnee Mission PkwyMerriam, KS 66202
1-877-750-82021-877-750-8202
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

At Baron Automotive, our passion is to provide you with a world-class ownership experience. Ranked #1 in Kansas City for Customer Satisfaction, we share the thrill our cu ... Read more
At Baron Automotive, our passion is to provide you with a world-class ownership experience. Ranked #1 in Kansas City for Customer Satisfaction, we share the thrill our customers get from owning and driving one of our vehicles. Whether you come in for a new vehicle, to have your vehicle serviced or to arrange financing, we are committed to creating a lifetime relationship with our customers.

Why You Should Buy a Used Car From Us

At Baron Automotive, our passion is to provide you with a world-class ownership experience. Ranked #1 in Kansas City for Customer Satisfaction, we share the thrill our cu ... Read more
At Baron Automotive, our passion is to provide you with a world-class ownership experience. Ranked #1 in Kansas City for Customer Satisfaction, we share the thrill our customers get from owning and driving one of our vehicles. Whether you come in for a pre-owned vehicle, to have your vehicle serviced or to arrange financing, we are committed to creating a lifetime relationship with our customers.

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 2.8
    Customer Service
  • 2.7
    Quality Of Work
  • 3.4
    Friendliness
  • 2.4
    Overall Experience
  • 2.7
    Price

Dealership Reviews

1 - 5 of 69 
chetan sampat6/02/2016 12:32:29 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Brad Pointer,Brandon Abernathy,Brandon Shannon.
We had our best experience ever buying our 4 series from Baron BMW. Special thanks to Brad Pointer,Brandon A(Finance),Brandon sales and Eric Fisher for helping us thru the entire process.
Mr. Goldston4/01/2016 11:03:21 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Ben Jones
This place is the worst. My wife was driving our 2009 528i home one afternoon with our boys when a warning light appeared on the instrument panel stating to go to the nearest BMW service center before a major malfunction occurred. We are new to the area and "luckily" she happened to be passing Baron BMW in Merriam, KS. The techs happily took our vehicle to the back and performed the Baron BMW Courtesy Inspection The result, an Action Plan for over 10K that included replacing the transmission. Needless to say she thanked them for their time and politely asked for our car back and got the xxxx out of there as fast as she could. The next day I contacted a local independent BMW repair shop and brought our car in to have them take a look. As you might have guessed by now the Baron Action Plan was total B.S. the independent shop made the needed repairs for less then $500. This week I needed a headlight replaced. I called the independent shop and Baron to get estimates and they were comparable, so I decided to give Baron a 2nd chance. (Only because the independent shop does not have a loaner program and we needed access to two cars, and I was curious to see what the "Courtesy Inspection" would turn up this time.) Things did not start off well. I went in and the service consultant was not very courteous. Not sure is he was rushed, didn't care or both. Next, I was given a loaner that someone had clearly been smoking in. They attempted to mask the smell with some type fragrance and the combination of odors gave me the worst headache I've had in some time. It was so bad that I had to go back to Baron and request a new loaner. The "Courtesy Inspection" came later that day and this time the Action Plan was for $5,000 worth of repairs. Funny thing is that the transmission replacement recommendation was gone ($7,500). So within a 3-month period I picked up an additional $2,500 worth of "recommended service". To summarize, Baron recommended $15,000 worth of repairs within a 3-month time period to a 2009 528i with 72k miles on it. The definition of a Robber Baron is an unscrupulous plutocrat, especially an American capitalist who acquired a fortune in the late nineteenth century by ruthless means. Robber Baron indeed.
Irritated3/16/2016 05:49:41 PM
4.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Rayan and John Michaels
The general manager (John Michaels) at Baron contacted me. I thought he was very professional and more importantly sincere. He addressed our concerns. I would not hesitate to do business with them in the future.
ksdriver2/12/2016 09:45:45 AM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Ryan
I leased a BMW.. had to have it in 3 times in 1.5 years. Last time, they found a problem.. then called back the next day, found another problem. Then, Yes.. they called again with another problem. 3 issues on this one visit. They know they are the only service center in the area. I will NEVER lease/own a Baron BMW car. CAn't be trusted.
Liz3212/09/2015 12:44:50 PM
1.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Alllllllllllllllll of them
Had a flat tire. Had it towed to Baron as there is no spare tire provided; they said it needed 4 new tires. Ok fine. Kept my car for a week because I have after market rims and tires, so they had to order them. $900 later, I have my car back. Two days later, I hit a pothole and bust the rim all the way around. Mind you, I've had the car 3 years and never had a problem until Baron puts on new tires. Have it towed back to Baron. They say I need to go back to factory rims, but that means 4 new tires again, and "they don't pro-rate tires", so they want $2500 to change out tires and rims, and maybe the after market parts guy will buy the BRAND NEW TIRES THAT I JUST BOUGHT AND HAVE LIKE 15 MILES ON THEM from me. No thanks. So I ask what it will cost to just replace the broken rim. Well, they have to figure out what kind of rim it is and where to get it, and there is a 15% upcharge to order it, so I tell them if they can give me the part number, I will order it myself and have it delivered to them to put on. I'm still waiting for that info. It's been a week and a half, and I have to call in to get any kind of update, because no one has reached out to me. I've called, emailed, and texted, and I get the same response: "I'll research that and get back to you." Still...waiting...so in the mean time I went and bought a 2015 Honda Accord, with all the bells and whistles, and will cost a xxxx of a lot less to maintain and repair. If you have a BMW, take it to Autobahn Motorwerks, or KC Autosports, and you'll save yourself time, money, and stress.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Baron BMW : Merriam, KS 66202 Car Dealership, and Auto Financing - Autotrader